The ideal candidate will support, troubleshoot, optimize, and maintain contact center infrastructure, including ACD platforms, telephony systems, call routing, IVR solutions, SIP trunking, and ...
The ideal candidate will support, troubleshoot, optimize, and maintain contact center infrastructure, including ACD platforms, telephony systems, call routing, IVR solutions, SIP trunking, and ...
The ideal candidate will support, troubleshoot, optimize, and maintain contact center infrastructure, including ACD platforms, telephony systems, call routing, IVR solutions, SIP trunking, and ...
The ideal candidate will support, troubleshoot, optimize, and maintain contact center infrastructure, including ACD platforms, telephony systems, call routing, IVR solutions, SIP trunking, and ...
The ideal candidate will support, troubleshoot, optimize, and maintain contact center infrastructure, including ACD platforms, telephony systems, call routing, IVR solutions, SIP trunking, and ...
The ideal candidate will support, troubleshoot, optimize, and maintain contact center infrastructure, including ACD platforms, telephony systems, call routing, IVR solutions, SIP trunking, and ...
The ideal candidate will support, troubleshoot, optimize, and maintain contact center infrastructure, including ACD platforms, telephony systems, call routing, IVR solutions, SIP trunking, and ...
The ideal candidate will support, troubleshoot, optimize, and maintain contact center infrastructure, including ACD platforms, telephony systems, call routing, IVR solutions, SIP trunking, and ...
The ideal candidate will support, troubleshoot, optimize, and maintain contact center infrastructure, including ACD platforms, telephony systems, call routing, IVR solutions, SIP trunking, and ...
The ideal candidate will support, troubleshoot, optimize, and maintain contact center infrastructure, including ACD platforms, telephony systems, call routing, IVR solutions, SIP trunking, and ...
Cisco Network Engineer
Newark, CA · On-site
You will also be responsible for utilizing OSPF, VRFs, vlans, trunking, port-channel, and VPN tunnels. * Prior experience using Network monitoring tools would be beneficial (SNMP, Solarwinds Orion ...
Cisco Network Engineer
Newark, CA · On-site
You will also be responsible for utilizing OSPF, VRFs, vlans, trunking, port-channel, and VPN tunnels. * Prior experience using Network monitoring tools would be beneficial (SNMP, Solarwinds Orion ...
The ideal candidate will support, troubleshoot, optimize, and maintain contact center infrastructure, including ACD platforms, telephony systems, call routing, IVR solutions, SIP trunking, and ...
The ideal candidate will support, troubleshoot, optimize, and maintain contact center infrastructure, including ACD platforms, telephony systems, call routing, IVR solutions, SIP trunking, and ...
The ideal candidate will support, troubleshoot, optimize, and maintain contact center infrastructure, including ACD platforms, telephony systems, call routing, IVR solutions, SIP trunking, and ...
The ideal candidate will support, troubleshoot, optimize, and maintain contact center infrastructure, including ACD platforms, telephony systems, call routing, IVR solutions, SIP trunking, and ...
InterVLAN routing, VLAN Trunking, Port security troubleshooting. Layer 4-7: Firewall/ Loadbalanceer, Multi-Acustomer integration. Software Defined Network environments) Virtualization: Understanding ...
InterVLAN routing, VLAN Trunking, Port security troubleshooting. Layer 4-7: Firewall/ Loadbalanceer, Multi-Acustomer integration. Software Defined Network environments) Virtualization: Understanding ...
The ideal candidate will support, troubleshoot, optimize, and maintain contact center infrastructure, including ACD platforms, telephony systems, call routing, IVR solutions, SIP trunking, and ...
The ideal candidate will support, troubleshoot, optimize, and maintain contact center infrastructure, including ACD platforms, telephony systems, call routing, IVR solutions, SIP trunking, and ...
The ideal candidate will support, troubleshoot, optimize, and maintain contact center infrastructure, including ACD platforms, telephony systems, call routing, IVR solutions, SIP trunking, and ...
The ideal candidate will support, troubleshoot, optimize, and maintain contact center infrastructure, including ACD platforms, telephony systems, call routing, IVR solutions, SIP trunking, and ...
The ideal candidate will support, troubleshoot, optimize, and maintain contact center infrastructure, including ACD platforms, telephony systems, call routing, IVR solutions, SIP trunking, and ...
The ideal candidate will support, troubleshoot, optimize, and maintain contact center infrastructure, including ACD platforms, telephony systems, call routing, IVR solutions, SIP trunking, and ...
The ideal candidate will support, troubleshoot, optimize, and maintain contact center infrastructure, including ACD platforms, telephony systems, call routing, IVR solutions, SIP trunking, and ...
The ideal candidate will support, troubleshoot, optimize, and maintain contact center infrastructure, including ACD platforms, telephony systems, call routing, IVR solutions, SIP trunking, and ...
The ideal candidate will support, troubleshoot, optimize, and maintain contact center infrastructure, including ACD platforms, telephony systems, call routing, IVR solutions, SIP trunking, and ...
The ideal candidate will support, troubleshoot, optimize, and maintain contact center infrastructure, including ACD platforms, telephony systems, call routing, IVR solutions, SIP trunking, and ...
The ideal candidate will support, troubleshoot, optimize, and maintain contact center infrastructure, including ACD platforms, telephony systems, call routing, IVR solutions, SIP trunking, and ...
The ideal candidate will support, troubleshoot, optimize, and maintain contact center infrastructure, including ACD platforms, telephony systems, call routing, IVR solutions, SIP trunking, and ...
The ideal candidate will support, troubleshoot, optimize, and maintain contact center infrastructure, including ACD platforms, telephony systems, call routing, IVR solutions, SIP trunking, and ...
The ideal candidate will support, troubleshoot, optimize, and maintain contact center infrastructure, including ACD platforms, telephony systems, call routing, IVR solutions, SIP trunking, and ...
Network Infrastructure Engineer (1884)
Houston, TX · On-site
Medical
Retirement
PTO
Administer and troubleshoot routed and switched environments, including OSPF, VLANs, subnetting, inter-VLAN routing, trunking, port channels, spanning tree, routing tables, and Cisco CLI ...
Network Infrastructure Engineer (1884)
Houston, TX · On-site
Medical
Retirement
PTO
Administer and troubleshoot routed and switched environments, including OSPF, VLANs, subnetting, inter-VLAN routing, trunking, port channels, spanning tree, routing tables, and Cisco CLI ...
Senior UC Engineer
Chicago, IL · On-site
Medical
Configure, support, and troubleshoot SIP Trunking connectivity across the environment. * Lead incident management for UC platform issues, including triage, escalation, and resolution. * Own vendor ...
Senior UC Engineer
Chicago, IL · On-site
Medical
Configure, support, and troubleshoot SIP Trunking connectivity across the environment. * Lead incident management for UC platform issues, including triage, escalation, and resolution. * Own vendor ...
The ideal candidate will support, troubleshoot, optimize, and maintain contact center infrastructure, including ACD platforms, telephony systems, call routing, IVR solutions, SIP trunking, and ...
The ideal candidate will support, troubleshoot, optimize, and maintain contact center infrastructure, including ACD platforms, telephony systems, call routing, IVR solutions, SIP trunking, and ...
The ideal candidate will support, troubleshoot, optimize, and maintain contact center infrastructure, including ACD platforms, telephony systems, call routing, IVR solutions, SIP trunking, and ...
The ideal candidate will support, troubleshoot, optimize, and maintain contact center infrastructure, including ACD platforms, telephony systems, call routing, IVR solutions, SIP trunking, and ...
Trunking information
See salary details
$15.87 - $17.31
5% of jobs
$17.31 - $18.75
7% of jobs
$18.75 - $20.19
6% of jobs
$20.19 - $21.63
5% of jobs
$21.65 is the 25th percentile. Wages below this are outliers.
$21.63 - $23.08
49% of jobs
$23.62 is the 75th percentile. Wages above this are outliers.
$23.08 - $24.52
4% of jobs
$24.52 - $25.96
4% of jobs
$25.96 - $27.40
4% of jobs
$27.40 - $28.85
3% of jobs
$28.85 - $30.29
5% of jobs
$30.29 - $31.73
5% of jobs
$15
$23
$31
How much do trunking jobs pay per hour?
What is trunking in telecommunications?
What are the key skills and qualifications needed to thrive as a trunking technician, and why are they important?
What are some common challenges faced by professionals working in trunking operations, and how can they be addressed?
What is the difference between Trunking vs Cable Technician?
| Aspect | Trunking | Cable Technician |
|---|---|---|
| Credentials | May require certifications in telecommunications or networking | Often requires cable installation and troubleshooting certifications |
| Work Environment | Telecom or data centers, large-scale infrastructure sites | Residential and commercial buildings, installation sites |
| Industry Usage | Telecommunications, data networking | Cable TV, internet, and phone services |
| Job Focus | Managing and installing trunking systems for cables and wires | Installing, repairing, and maintaining cable lines and outlets |
While both roles involve working with cables, Trunking focuses on managing large-scale cable systems and infrastructure, often in telecom environments. Cable Technicians primarily handle the installation and repair of individual cable lines in residential or commercial settings. Understanding these differences helps in choosing the right career path or job search focus.
What states have the most Trunking jobs?
States with the most job openings for Trunking jobs include:
What job categories do people searching Trunking jobs look for?
The top searched job categories for Trunking jobs are:

Full-time
This job post has expired today. Applications are no longer accepted.
Job description
We are seeking a Contact Center Systems Engineer with strong expertise in Avaya ACD and enterprise contact center technologies. The ideal candidate will support, troubleshoot, optimize, and maintain contact center infrastructure, including ACD platforms, telephony systems, call routing, IVR solutions, SIP trunking, and carrier integrations. This role requires strong analytical skills, hands-on troubleshooting experience, and the ability to support mission-critical contact center operations in a 24x7 environment.
Key Responsibilities- Design, configure, support, and optimize enterprise contact center solutions with a primary focus on Avaya ACD platforms.
- Troubleshoot complex call routing, IVR workflows, call flows, routing logic, and telephony system issues.
- Manage carrier connectivity, including SIP trunks, toll-free services, DIDs, DNIS, ANI, toll fraud prevention, and related telephony services.
- Monitor and troubleshoot voice quality issues, including latency, jitter, packet loss, and VoIP performance.
- Perform root cause analysis using system logs, troubleshooting traces, SQL queries, XML files, and diagnostic tools.
- Configure and support ODBC connections and data integrations.
- Collaborate with network, application, and infrastructure teams to resolve complex production issues.
- Participate in a 24x7 on-call rotation and support incident, problem, and change management activities.
- Maintain technical documentation, runbooks, network diagrams, and operational procedures.
- Track incidents and service requests using ITSM tools such as ServiceNow.
- Support contact center integrations including CTI, IVR/VRU, call recording, Workforce Management (WFM), and digital communication channels.
- Ensure systems comply with security, access control, and data privacy standards including PCI, PII, and HIPAA.
- Communicate technical issues and recommendations effectively to technical and non-technical stakeholders.
- Bachelor's degree in Computer Science, Information Technology, Telecommunications, or a related field (or equivalent experience).
- 5+ years of experience supporting enterprise contact center or telephony environments.
- Strong hands-on experience with Avaya ACD or another enterprise Automatic Call Distribution platform.
- Deep understanding of ACD architecture, call routing, IVR configuration, and contact center operations.
- Experience with SIP trunking, VoIP protocols (SIP, SRTP), and enterprise telephony technologies.
- Strong knowledge of TCP/IP networking fundamentals and voice quality troubleshooting.
- Experience writing SQL queries for troubleshooting and reporting.
- Working knowledge of XML, ODBC configuration, and file transfer utilities.
- Experience with ServiceNow or other ITSM/ticketing platforms.
- Strong understanding of incident, problem, and change management processes.
- Excellent troubleshooting, analytical, and communication skills.
About Techvilla Solutions
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
CA, US
Year founded
2006