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Trissential Jobs (NOW HIRING)

Expleo

Helpdesk Specialist

Minneapolis, MN · On-site

$21 - $31/hr

Trissential is hiring a Helpdesk Specialist to join our client's team. This is an excellent opportunity to work on a mix of day-to-day technical support and technology modernization projects ...

Expleo

Cloud Architect

Minneapolis, MN · Hybrid

$67.75 - $86.50/hr

Trissential is hiring a Cloud Architect to join our client's team and help shape the future of a secure, scalable, and cost-conscious hybrid-cloud environment. This is a highly visible enterprise ...

Expleo

Helpdesk Specialist

Aurora, CO

$37 - $47/hr

Trissential is hiring a PC Refresh & Microsoft Enhancements Specialist to join our client's End User Services team. This is a highly visible role combining project coordination, endpoint ...

Expleo

Helpdesk Specialist

Aurora, CO · On-site

$37 - $47/hr

Trissential is hiring a PC Refresh & Microsoft Enhancements Specialist to join our client's End User Services team. This is a highly visible role combining project coordination, endpoint ...

Expleo

CIS Solution Architect

Denver, CO · On-site +1

$102 - $112/hr

Trissential is hiring a CIS Solution Architect to join our client's team and play a key role in a multi-year Customer Information System (CIS) modernization program. You'll help shape the future ...

Expleo

Customer AI Operations Engineer

Minneapolis, MN · On-site +1

$72K - $98K/yr

Trissential is seeking a Customer AI Operations Engineer to join our client's team and take ownership of the operational success of enterprise AI agents, virtual assistants, and generative AI ...

Expleo

Senior AI Architect

Denver, CO · On-site +1

$100 - $108/hr

Trissential is hiring a Senior AI Architect to join our client's team and help lead strategic AI initiatives that are shaping the future of customer experiences. This is a high-visibility opportunity ...

Expleo

Data Product Manager

Saint Paul, MN · On-site +1

$89 - $95/hr

Trissential is hiring a Data Product Manager to join our client's team and help drive a major data modernization initiative. This is an opportunity to lead the strategy, roadmap, and execution of ...

Expleo

Customer AI Operations Engineer

Minneapolis, MN · On-site +1

$72K - $98K/yr

Trissential is seeking a Customer AI Operations Engineer to join our client's team and take ownership of the operational success of enterprise AI agents, virtual assistants, and generative AI ...

Expleo

Senior AI Architect

Minneapolis, MN · On-site +1

$100 - $108/hr

Trissential is hiring a Senior AI Architect to join our client's team and help lead strategic AI initiatives that are shaping the future of customer experiences. This is a high-visibility opportunity ...

Expleo

Senior AI Architect

Minneapolis, MN · On-site

$100 - $108/hr

Trissential is hiring a Senior AI Architect to join our client's team and help lead strategic AI initiatives that are shaping the future of customer experiences. This is a high-visibility opportunity ...

Expleo

Data Product Manager

Saint Paul, MN · On-site +1

$89 - $95/hr

Trissential is hiring a Data Product Manager to join our client's team and help drive a major data modernization initiative. This is an opportunity to lead the strategy, roadmap, and execution of ...

Expleo

Data Product Manager

Saint Paul, MN · On-site +1

$89 - $95/hr

Trissential is hiring a Data Product Manager to join our client's team and help drive a major data modernization initiative. This is an opportunity to lead the strategy, roadmap, and execution of ...

Expleo

CIS Solution Architect

Minneapolis, MN · On-site +1

$102 - $112/hr

Trissential is hiring a CIS Solution Architect to join our client's team and play a key role in a multi-year Customer Information System (CIS) modernization program. You'll help shape the future ...

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Trissential information

What is a Trissential consultant?

A Trissential consultant is a professional who works for Trissential, a management consulting firm that specializes in business improvement, project management, and technology solutions. Consultants at Trissential help organizations optimize their processes, implement new technologies, and achieve strategic goals. They work closely with clients to analyze business challenges and deliver tailored solutions to improve efficiency and performance. Trissential consultants often have expertise in industries such as healthcare, manufacturing, and financial services.

What types of projects do Trissential consultants typically work on, and how is project assignment determined?

Trissential consultants often work on a variety of business transformation, process improvement, and IT optimization projects across industries such as healthcare, manufacturing, and financial services. Project assignments are typically based on your expertise, interests, and the current needs of Trissential’s clients. Consultants collaborate closely with client stakeholders and internal teams, which provides opportunities to gain exposure to different industries and develop a broad skill set. The dynamic nature of project work also enables consultants to build a diverse portfolio and advance their careers by taking on increasing responsibilities.

What are the key skills and qualifications needed to thrive as a management consultant at Trissential, and why are they important?

To thrive as a Management Consultant at Trissential, you need strong analytical abilities, business acumen, and a relevant bachelor's or master's degree (such as in business or engineering). Familiarity with project management tools like Microsoft Project, data analysis platforms, and certifications like PMP or Lean Six Sigma are often advantageous. Excellent communication, problem-solving, and stakeholder management skills set top consultants apart in this role. These skills ensure consultants can deliver effective solutions, foster client trust, and drive successful project outcomes in complex business environments.

What is the difference between Trissential vs Business Analyst?

AspectTrissentialBusiness Analyst
CredentialsTypically requires certifications like PMP, Six Sigma, or ITILOften requires a bachelor's degree in business, IT, or related fields; certifications like CBAP or PMI-PBA are common
Work EnvironmentConsulting firms, project-based settings, client sitesCorporate offices, project teams, client organizations
Industry UsageManagement consulting, IT consulting, process improvementBusiness process analysis, project management, requirements gathering

While Trissential focuses on consulting and process improvement across various industries, Business Analysts primarily work within organizations to analyze and improve business processes. Both roles require analytical skills and certifications, but Trissential professionals often operate in consulting environments, whereas Business Analysts are embedded within companies.

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What states have the most Trissential jobs?

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Trissential jobs near you
Infographic showing various Trissential job openings in the United States as of September 2026, with employment types broken down into 78% Full Time, and 22% Contract. Highlights an 22% Physical, 22% Hybrid, and 56% Remote job distribution.

Helpdesk Specialist

Minneapolis, MN • On-site

Expleo
IT Services • 10K+ employees
Learn more about Expleoexternal

$21 - $31/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Overview
Location: On-site | Minneapolis, MN
Employment Type: Full-Time
Are you a hands-on IT professional who enjoys solving problems, supporting end users, and improving technology experiences? Trissential is hiring a Helpdesk Specialist to join our client's team. This is an excellent opportunity to work on a mix of day-to-day technical support and technology modernization projects, including device deployments, ServiceNow enhancements, Intune adoption, Autopilot implementation, and macOS support initiatives.
What's in It for You?
  • Work directly with end users and make an immediate impact on their productivity and technology experience
  • Gain exposure to modern endpoint management technologies including Microsoft Intune and Windows Autopilot
  • Participate in capital projects that help transform IT service delivery and provisioning processes
  • Expand your expertise across desktop support, networking, systems administration, and service management platforms
  • Collaborate with experienced IT professionals in a supportive and team-oriented environment
  • Build valuable experience with both Windows and macOS environments

Your Role & Responsibilities
  • Provide Level 2 helpdesk support for end users and resolve complex technical issues
  • Troubleshoot hardware, software, networking, and operating system problems
  • Escalate advanced issues to Level 3 support teams when necessary
  • Deploy, configure, build, and provision new desktop and laptop devices
  • Install and maintain business applications and endpoint software
  • Coordinate device deployments with end users and managers to ensure a smooth onboarding experience
  • Support and maintain personal computers, servers, LAN/WAN connectivity, and data communication technologies
  • Assist with ServiceNow workflow improvements for IT teams and end users
  • Support the adoption and enhancement of Microsoft Intune and Windows Autopilot provisioning processes
  • Contribute to improving support and functionality for macOS devices
  • Maintain accurate documentation for incidents, requests, deployments, and project activities

Skills & Experience You Should Possess
  • 2 to 5 years of helpdesk, deskside support, desktop support, or "at-the-elbow" IT support experience
  • Strong troubleshooting and problem-solving skills across hardware, software, and operating systems
  • Experience supporting Windows-based environments
  • Knowledge of networking fundamentals including LAN/WAN technologies
  • Experience with endpoint deployment and device provisioning
  • Strong customer service and communication skills
  • Ability to prioritize multiple support requests in a fast-paced environment
  • Experience using ticketing systems and IT service management tools

Candidates with less professional experience may still be considered if they have relevant coursework, technical education, internships, or related academic experience.
Bonus Points If You Have
  • Experience with Microsoft Intune administration and device management
  • Hands-on experience with Windows Autopilot
  • ServiceNow administration, workflow creation, or enhancement experience
  • Experience supporting macOS devices in an enterprise environment
  • Exposure to infrastructure, server support, or systems administration
  • Experience participating in hardware refresh or technology deployment projects

Education & Certifications You Need
  • Associate's Degree, Technical Diploma, or equivalent experience in Information Technology, Computer Science, or a related field preferred

Relevant technical certifications are a plus, including:
  • CompTIA A+
  • CompTIA Network+
  • Microsoft Endpoint Administrator Associate
  • ITIL Foundation

What We Offer
At Trissential, we value collaboration, innovation, and professional growth. By joining our client's team, you'll have the opportunity to support critical business technology while participating in meaningful IT modernization initiatives.
  • Competitive Compensation - $21-$31 per hour. Final compensation is determined based on skill alignment, years of experience, and fair, market-based rates by geography.
  • Comprehensive Benefits for you and your dependents - Extensive Medical Plans, Dental, Vision, HSA with company contribution, company sponsored Life Insurance and Short / Long term disability insurance, a host of voluntary plans including legal, hospital, accident, pet wellness, and 401k with matching
  • Paid Holidays and Paid Time Off
  • Career Development and Advancement - Expleo is a global company in 29 Countries worldwide with a high focus on development
  • Strong Team Culture - Collaborate with experienced professionals who value precision, performance, and teamwork

This role is open only to candidates who are authorized to work in the United States.
Ready to be part of something exciting?
If you're passionate about helping people, solving technical challenges, and contributing to impactful IT projects, we'd love to hear from you. Apply today and take the next step in your IT career with Trissential!

Apply