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Triple Whale Jobs (NOW HIRING)

Triple Whale

Customer Success Manager, APAC

Triple Whale is the AI operating system built for modern ecommmerce. We help you see what's actually working in your business, what's not, and what to do next. Then we take action for you -- pausing ...

Triple Whale

Senior Cloud/Backend Engineer

New York, NY · On-site +1

$147K - $187K/yr

Triple Whale is the complete intelligence platform for ecommerce, helping brands stop guessing and start knowing what's actually driving growth, what's wasting money, and what to do next - with total ...

Triple Whale

Director of Professional Services

Triple Whale is the AI operating system built for modern ecommmerce. We help you see what's actually working in your business, what's not, and what to do next. Then we take action for you - pausing ...

Triple Whale

Account Executive, Expansion

Triple Whale is the AI operating system built for modern ecommmerce. We help you see what's actually working in your business, what's not, and what to do next. Then we take action for you - pausing ...

Triple Whale

Senior Manager of Implementation

Triple Whale is the AI operating system built for modern ecommmerce. We help you see what's actually working in your business, what's not, and what to do next. Then we take action for you - pausing ...

Triple Whale

Lead SQL Engineer

$104K - $138K/yr

Triple Whale is the AI operating system built for modern ecommmerce. We help you see what's actually working in your business, what's not, and what to do next. Then we take action for you - pausing ...

Triple Whale

Director of Customer Support

Triple Whale is the AI operating system built for modern ecommmerce. We help you see what's actually working in your business, what's not, and what to do next. Then we take action for you - pausing ...

WOW Remote Teams

Retention Specialist

Utilize customer data to segment audiences and deliver personalized messaging through Klaviyo, Shopify Audiences, and Triple Whale Audiences. * Implement A/B and multivariate testing to continuously ...

Triple Whale

VP, Customer Success

Manhattan, NY · On-site

$185K - $250K/yr

Triple Whale is the AI operating system built for modern ecommmerce. We help you see what's actually working in your business, what's not, and what to do next. Then we take action for you -- pausing ...

Triple Whale

VP, Customer Success

New York, NY · On-site

$185K - $250K/yr

Triple Whale is the AI operating system built for modern ecommmerce. We help you see what's actually working in your business, what's not, and what to do next. Then we take action for you - pausing ...

Triple Whale

VP, Customer Success

New York, NY

$185K - $250K/yr

Triple Whale is the AI operating system built for modern ecommmerce. We help you see what's actually working in your business, what's not, and what to do next. Then we take action for you - pausing ...

Charta Group Inc.

Marketing Manager

Los Angeles, CA · Remote

$85K - $100K/yr

Analyze campaign performance using Google Analytics, Shopify, Triple Whale, and other reporting tools to identify trends, opportunities, and actionable insights. * Present weekly business updates and ...

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How much do triple whale jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for triple whale in the United States is $16.19, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals working in Triple Whale's analytics-focused roles?

Professionals in analytics roles at Triple Whale often encounter challenges such as integrating diverse data sources, maintaining data accuracy, and translating complex metrics into actionable insights for e-commerce clients. Navigating the fast-paced environment requires adaptability, strong communication skills, and the ability to prioritize tasks effectively. Team members frequently collaborate with product managers, engineers, and customer success teams to ensure analytics solutions align with client needs and business objectives.

What jobs pay 500,000 a year in the US?

High-paying jobs that can reach or exceed $500,000 annually in the US include executive roles such as CEOs, CFOs, and other C-suite positions, as well as successful entrepreneurs, investment bankers, and certain specialized medical professionals like neurosurgeons. These roles typically require extensive experience, advanced skills, and often involve leadership, strategic decision-making, or ownership responsibilities.

What jobs will be left by 2030?

By 2030, many routine and manual jobs are expected to decline due to automation and AI, while roles in technology, healthcare, renewable energy, and data analysis are projected to grow. Jobs requiring advanced technical skills, adaptability, and continuous learning will be in higher demand, with some roles becoming obsolete as machines take over repetitive tasks.

What is a Triple Whale and what do they do?

Triple Whale is a software platform designed primarily for e-commerce businesses to help them track, analyze, and optimize their marketing and sales data. It centralizes key performance metrics from various sources, such as Shopify, Facebook Ads, and Google Ads, providing users with real-time dashboards and actionable insights. The platform aims to simplify data-driven decision-making, improve return on ad spend, and help businesses scale efficiently by providing clear analytics and attribution tools.

Is Triple Whale a good company to work for?

Triple Whale is a company that provides analytics and marketing tools for e-commerce businesses. Employee reviews indicate a positive work environment with opportunities for growth, though experiences can vary by role. Prospective applicants should research specific positions and company culture to determine fit.

What are the key skills and qualifications needed to thrive as a Triple Whale Data Analyst, and why are they important?

To thrive as a Triple Whale Data Analyst, you need strong analytical skills, proficiency in data interpretation, and a relevant degree in data science, analytics, or a related field. Experience with analytics platforms like Triple Whale, Google Analytics, and e-commerce data integrations, as well as skills in SQL and data visualization tools, are typically required. Attention to detail, problem-solving abilities, and effective communication are essential soft skills for translating complex data into actionable insights for stakeholders. These skills ensure accurate data-driven decision-making that helps e-commerce businesses optimize marketing and operational performance.

How many employees does Triple Whale have?

Triple Whale is a company that provides analytics and marketing tools for e-commerce businesses. As of 2023, it has approximately 50 to 100 employees. The company often hires professionals skilled in data analysis, software development, and customer support.

What is the difference between Triple Whale vs Marketing Analyst?

AspectTriple WhaleMarketing Analyst
Primary RoleData analytics platform for e-commerceAnalyzes marketing data to optimize campaigns
Required SkillsData analysis, e-commerce metrics, SaaS toolsData analysis, marketing metrics, reporting
Work EnvironmentTech companies, e-commerce businessesMarketing agencies, corporate marketing teams
Common UsageMonitoring sales, tracking KPIsCampaign performance, market research

Triple Whale is a data analytics platform tailored for e-commerce businesses, focusing on sales and revenue metrics. In contrast, a Marketing Analyst interprets marketing data to improve campaign strategies. While both roles involve data analysis, Triple Whale provides tools for e-commerce performance tracking, whereas Marketing Analysts focus on marketing insights. They often work together but serve different functions within the digital marketing ecosystem.

More about Triple Whale jobs
What cities are hiring for Triple Whale jobs? Cities with the most Triple Whale job openings:
What states have the most Triple Whale jobs? States with the most job openings for Triple Whale jobs include:
What job categories do people searching Triple Whale jobs look for? The top searched job categories for Triple Whale jobs are:
Triple Whale jobs near you
Infographic showing various Triple Whale job openings in the United States as of June 2026, with employment types broken down into 72% Full Time, 14% Part Time, and 14% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $33,666 per year, or $16.2 per hour.

Customer Success Manager, Enterprise

Triple Whale

Manhattan, NY • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

What Do We Do?
Triple Whale is the AI operating system built for modern ecommmerce. We help you see what's actually working in your business, what's not, and what to do next. Then we take action for you - pausing the underperforming ad, generating the next batch of creative, flagging the inventory risk before it bites.
We pull every signal in your business into one place, and put it on the most trusted measurement foundation in the industry. And on top of that, we give you the most actionable AI in commerce - Moby 2 - letting you tap any LLM you want, grounded in the full context of your business. Moby 2 doesn't just surface insights, it executes decisions for you, with automations that make the rest of your stack smarter.
The result: more than 60,000 brands like Pressed Juicery, OUAI, and True Classic turn mountains of complex data into actions that actually grow profit, at a speed and scale that is not humanly possible.
What You're Applying For:
As a Customer Success Manager at Triple Whale, you will focus on and support our ecommerce stores and/or our agency Enterprise clients who maintain the relationship with the stores directly. You will be joining a growing global team of superstar CSMs who love to help and guide our clients to success.
This CSM will own relationships with our Enterprise clients and lead their program strategy in a consultative and data-driven fashion. Your core responsibility will be working with customers as a trusted consultant and to own customer relationships completely - advising on marketing strategy, best practices and feature functionality. We are prioritizing candidates based in EST for this specific role.
What You'll Do:
  • Closely collaborate with Sales, Solutions Architects, and Support to provide maximum value for your clients, while retaining and growing revenue for Triple Whale.
  • Revenue and renewal forecasting
  • Understand customers' goals, and implementing tailored success plans
  • Drive executive level relationships, and identify opportunities to expand the clients suite of Triple Whale products to satisfy their goals.
  • Gain the confidence of and cement relationships with clients throughout the entire lifecycle of the account including: Goal-setting, value delivery, account growth, new product adoption, and renewals
  • Work independently to deliver a "consultant" perspective in all client interactions - creating customized success plans based on customers goals and challenges
  • Develop and maintain a deep understanding of our products and the broader marketing landscape - staying up to date on industry trends and best practices
  • Lead and present at client meetings, both in-person and over video conference
  • Analyze customer usage to form accurate forecasts, and to have complete visibility into renewal pipeline; identify, clearly communicate, and manage risk throughout the year through proactive touch points and take the lead in developing resolution strategies
  • Lead discussions with clients to probe what new products they are interested in and what integrations they might need, and translate customer feedback into specific product requirements
  • Contribute to the continued development and improvement of the Triple Whale Customer experience
What You'll Bring:
  • Previous experience servicing customers in the ecomm space is a MUST, highly preferred from a SaaS environment
  • Ability to thrive in a dynamic, fast paced startup environment
  • Superb written and verbal communication skills
  • Quick learner
  • Flexible, embraces change and new responsibilities
  • Excellent computer skills and tech savvy
  • Service-oriented, passionate about providing top notch service to our clients
  • Detail-oriented, capable of handling multiple responsibilities at once
  • Positive attitude, empathy, and high energy
  • Thrives in a collaborative team environment
Our Values
  • We Are Customer Obsessed: From our mission to every detailed project, everything we do is designed to create a positive impact for our customers.
  • We Move (Very!) Quickly: The speed at which we work, iterate, and deliver value is our most competitive advantage.
  • We Are Trustworthy: Candor, directness, and honest communication helps us learn, grow and improve so we can win together.
  • We Are Curious: We extend beyond our comfort zone and ask questions that guide us towards new, creative, and bold paths.
  • We Act Like A Mensch: We act with honor, integrity and empathy, and have deep respect for our customers and each other.
    Base Compensation Range: 120,000-130,000
    Our compensation ranges are set using benchmarks from growth-stage companies and factor in function, level, and location- so everything stays above board and whale-balanced. The range you sea on each job posting shows the minimum and maximum target salary for new hires across all U.S. locations.

Triple Whale is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join Us in Making Waves
If you're looking for more than just a job and want to be part of a movement reshaping the future of Ecommerce, Triple Whale is the place for you. We're on the lookout for driven, curious, and creative individuals ready to thrive in a fast-paced environment.
Referred? Got here thanks to a friend? Splash some gratitude their way! They'll need to submit your application through our referral system to make it official.
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