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As a Dental Assistant, you will provide quality care and services to patients by assisting dentists and staff in a variety of patient care, office, and laboratory duties in accordance with all policies, procedures and regulations. You will impact the efficiency and productivity of patient flow through timely, accurate and professional preparation of patients and patient information.

This position typically works at our University Dental Clinic, Tuesday - Friday 7:30 AM - 6:00 PM. Our team members are occasionally needed to cover other shifts or to work at other PHC clinics in Ames, Des Moines, and Marshalltown. Mileage reimbursement and/or an out of town travel bonus may apply.

Candidates with Expanded Functions Level I training may be considered for this position and are eligible for a higher pay range.

What You Will Do

1. Facilitates positive patient experiences in the dental clinic while ensuring efficient and productive patient flow.
   • Prepares operatory procedure set up and materials for patient visit.
   • Greets and establishes rapport with patient, ensuring patient is treated with care and compassion throughout visit.
   • Collects and records patient blood pressure, pulse, and health history.
   • Collects and submits all patient services and billing information.
   • Assists the care provider and supports the patient in the provision of optimal comprehensive care, before, during and after procedures.
   • Completes dental x-rays in compliance with regulatory codes.
   • Minimizes risk of radiation exposure to employees and patients applying proper procedures.
   • Supports laboratory by pouring and trimming study models.
   • Performs direct patient care as delegated by the dentist.
   • Instructs patients and family members on general oral health care and information related to post-treatment care.
   • Ensures services and patient education aligned with patient’s age and physical, psychosocial, educational, safety and cultural needs.
2. Prepares and maintains dental instruments, materials, and equipment. Maintains documents for equipment maintenance as well as instrument and supply inventory.
3. Performs pre-cleaning and transport of contaminated instruments and may perform sterile processing of instruments as assigned.
4. Completes and maintains patient records and related documents in compliance with all regulations.
5. Provides backup support for the front desk staff as needed.

Qualifications You Need to Bring

• Completion of accredited dental assisting program or equivalent training meeting Iowa Dental Board requirements.
• Proficiency using Microsoft Office applications and ability to learn different software and database systems.
• Excellent customer service and interpersonal skills.
• Effective written and verbal communication skills.
• Detail oriented with high degree of accuracy.
• Demonstrates professionalism with ability to remain calm in all situations and show empathy.
• Licenses & Certifications:
  • Current QDA Registration through the Iowa Dental Board
  • *Mandatory Reporter Training: Child and Dependent Adult Abuse recognized by the Iowa
  • *Basic Life Support (BLS) for Health Care Providers Certification

*Must be obtained during introductory period if not current.

We Take Care of Our People

Your experience and skills determine your base pay. The hiring range for this position is typically $19.00 - $23.32 per hour. Candidates with extensive work experience related to this position may be considered for additional compensation up to the pay grade maximum of $27.98 per hour. Candidates with Expanded Functions training are eligible for the next level pay grade.

PHC also offers a comprehensive benefits package, including:

• Generous PTO accrual

• Eight paid holidays

• License/certification fee reimbursement

• Paid time off for continuing education & continuing education reimbursement*

• Tuition reimbursement program

• 401k with company match

• Medical insurance

• Dental insurance

• Vision insurance

• Life & disability insurance

• Flexible spending & health savings accounts

• Supplemental accident & critical illness insurance

• Discounted pet insurance

• PHC Pride rewards program

Visit https://phciowa.org/careers for a summary of PHC’s benefits.

*Internal candidates are not eligible for a sign-on bonus.

Grow Your Career with PHC

We take pride in offering development and growth opportunities to our team. Some of our training opportunities include Emerging Leaders, Dental Assitant Trainee Program, & Medical Assistant Trainee Program. In the last year, over 30% of our open positions were filled through promotions or transfers.

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