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Triage Support Jobs (NOW HIRING)

HealthPartners

Triage RN - Casual

Roseville, MN · On-site

This position provides triage support for our clinic at the North Suburban Family Physicians clinics by using protocols embedded in the electronic medical record and a variety of resources including ...

HealthPartners

Triage RN - Casual

Roseville, MN · On-site

This position provides triage support for our clinic at the North Suburban Family Physicians clinics by using protocols embedded in the electronic medical record and a variety of resources including ...

HealthPartners

Triage RN - Casual

Roseville, MN · On-site

$36.37 - $54.55/hr

This position provides triage support for our clinic at the North Suburban Family Physicians clinics by using protocols embedded in the electronic medical record and a variety of resources including ...

Infojini Inc

Ariba Support Executive

Las Vegas, NV · On-site

Las Vegas, NV Duration: 3-6 Months Core Responsibilites: - Triage Support Requests - Serve as primary point of contact for issue resolution - Investigate all reported issues - Resolve Tier 1 issues ...

Infojini Inc

Ariba Support

Las Vegas, NV · On-site

Triage Support Requests Serve as primary point of contact for issue resolution Investigate all reported issues Resolve Tier 1 issues Escalate Tier 2 issues Create standard responses to common ...

GDIT

Support Analyst (Triage)

WV · On-site +1

$82K - $111K/yr

Through consistent, high-quality triage and customer support, help strengthen customer trust, support contract performance, and enable mission success across the healthcare environment. REQUIRED ...

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Triage Support information

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$13

$31

$51

How much do triage support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for triage support in the United States is $31.60, according to ZipRecruiter salary data. Most workers in this role earn between $24.52 and $36.06 per hour, depending on experience, location, and employer.

What is triage support?

Triage support roles involve assessing and prioritizing incoming requests, issues, or cases to ensure that the most urgent or important matters are handled promptly. Individuals in these positions often serve as the first point of contact, gathering relevant information and determining the appropriate next steps or directing issues to the right department or specialist. Triage support is commonly found in healthcare, IT, customer service, and emergency response settings. Their work helps streamline workflows, reduce response times, and improve overall service quality.

What are the key skills and qualifications needed to thrive as a triage support?

To thrive as Triage Support, you need strong problem-solving skills, attention to detail, and a background in healthcare or customer service, often supported by relevant certifications. Familiarity with triage software, electronic health records (EHRs), and communication systems is typically required. Excellent communication, empathy, and the ability to remain calm under pressure are standout soft skills for this role. These skills ensure timely and accurate assessment of needs, appropriate escalation, and effective coordination between patients and care teams.

What are some typical challenges faced by triage support professionals, and how can they be effectively managed?

Triage Support professionals often encounter challenges such as managing high volumes of incoming requests, accurately prioritizing cases, and communicating clearly with both technical teams and end-users. To effectively manage these challenges, it's important to develop strong organizational skills, utilize ticketing systems efficiently, and maintain a calm, customer-focused attitude under pressure. Regular team check-ins and ongoing training can also help Triage Support staff stay updated on protocols and improve collaborative problem-solving.

What is the difference between Triage Support vs Medical Assistant?

AspectTriage SupportMedical Assistant
CredentialsBasic medical training, certification often preferredCertified Medical Assistant (CMA) or Registered Medical Assistant (RMA)
Work EnvironmentHealthcare settings, clinics, hospitals, urgent careClinics, hospitals, outpatient facilities
Job FocusAssessing patient symptoms, prioritizing care, providing initial adviceAssisting with patient exams, taking vital signs, administrative tasks

While both roles work in healthcare settings, Triage Support primarily focuses on evaluating patient symptoms and prioritizing care, whereas Medical Assistants perform clinical and administrative tasks to support patient care. Understanding these differences helps in choosing the right career path or job search focus.

What do you need to work in triage?

To work as a triage support professional, you typically need strong communication skills, the ability to assess and prioritize cases quickly, and relevant experience in healthcare, customer service, or emergency response. Certifications such as CPR or medical assisting may be beneficial, and familiarity with triage protocols and documentation tools is often required.
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Triage Support jobs near you
Infographic showing various Triage Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $65,733 per year, or $31.6 per hour.

Registered Nurse (RN) Triage - Per Diem

Catholic Health

Farmingdale, NY • On-site

$50 - $60/hr

Other

Medical, Retirement

Re-posted 22 days ago

Catholic Health rating

7.9

Company rating: 7.9 out of 10

Based on 180 frontline employees who took The Breakroom Quiz

111th of 898 rated healthcare providers

Job description

Overview
Good Shepherd Hospice is seeking a compassionate and experienced Registered Nurse (RN) to provide telephone triage support for hospice patients and families. The Triage Nurse assesses patient needs, coordinates care and services, provides clinical guidance, and ensures timely interventions to support quality end-of-life care.
Job Details
Key Responsibilities
  • Respond to patient, family, and caregiver calls during assigned triage hours.
  • Assess patient needs and determine appropriate interventions.
  • Coordinate hospice services, including medications, equipment, supplies, and nursing visits.
  • Communicate with physicians and interdisciplinary team members regarding patient status and care needs.
  • Provide education, support, and reassurance to patients and families.
  • Complete accurate and timely electronic documentation.
  • Participate in staff meetings, continuing education, and team collaboration.

Qualifications:
  • Graduate of an accredited nursing program; BSN preferred.
  • Current New York State RN license required.
  • Minimum of 2 years of recent experience in hospice, oncology, home health, or medical-surgical nursing.
  • Hospice and palliative care certification preferred.
  • Strong clinical assessment, communication, and computer skills

Posted Salary Range
USD $50.00 - USD $60.00 /Hr.
This range serves as a good faith estimate and actual pay will encompass a number of factors, including a candidate's qualifications, skills, competencies and experience. The salary range or rate listed does not include any bonuses/incentive, differential pay or other forms of compensation that may be applicable to this job, and it does not include the value of benefits.
At Catholic Health, we believe in a people-first approach. In addition to the estimated base pay provided, Catholic Health offers generous benefits packages, generous tuition assistance, a defined benefit pension plan, and a culture that supports professional and educational growth.

What Catholic Health employees say

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About Catholic Health

Sourced by ZipRecruiter

Formed in 1998 under four religious sponsors, Catholic Health in Buffalo, NY is a non-profit healthcare system that provides care to Western New Yorkers across a network of hospitals, nursing homes, home care agencies, physician practices, and other community based ministries. Today, the system has two religious sponsors, the Diocese of Buffalo and the Franciscan Sisters of St. Joseph, who carried on its Mission across the Buffalo-Niagara region. Our mission sets us apart. It's the human side of healthcare – the touch, smile or comforting word that can help make your healthcare experience better. It's treating all people with respect and dignity, and providing comfort in times of greatest need. Catholic Health is making the largest investment in its history, dedicating more than $100 million in state-of-the- art technology that will connect our hospitals, home care, long-term care, clinician offices, health centers and ancillary services with patients throughout the area. This transformational investment marks a major milestone for our healing ministry, which dates back more than 165 years.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Buffalo, NY, US

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