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Triage Medical Assistant Jobs (NOW HIRING)

Addison Group

Triage Medical Assistant

Austin, TX · On-site

$20 - $22/hr

Triage Medical Assistant (Contract-to-Hire) Location : Austin, TX Schedule : Monday-Friday, 8am-5pm Pay : $20-22/hour Benefits : This position is eligible for medical, dental, vision, and 401(k) ...

Womens Health Partners LLC

Be Seen First

Telephone Triage Medical Assistant

Boca Raton, FL · On-site

$20 - $24/hr

At least 1 full year of direct experience in telephone triage, medical assisting, nursing, or a similar clinical healthcare role * OB-GYN experience strongly preferred * Strong understanding of ...

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How much do triage medical assistant jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for triage medical assistant in the United States is $19.89, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $21.88 per hour, depending on experience, location, and employer.

What is a triage medical assistant?

Triage medical assistants are healthcare professionals who assess and prioritize patients based on the urgency of their medical needs, usually in clinics or urgent care settings. They gather patient information, record vital signs, and help determine the order in which patients should be seen by a provider. Their role is crucial in ensuring that those with the most pressing health concerns receive timely attention. Triage medical assistants also communicate with patients, provide basic medical care, and support the clinical team.

How does a triage medical assistant typically collaborate with healthcare providers during busy clinic hours?

As a Triage Medical Assistant, you’ll work closely with nurses and physicians to assess patient needs, prioritize appointments, and relay critical information. During peak clinic hours, effective communication and organization are vital, as you’ll often be the first point of contact for patients and must quickly determine the urgency of their symptoms. This role requires you to balance patient care with administrative duties, ensuring that providers are informed promptly about any urgent cases or changes in patient status. Strong teamwork and adaptability are key, as you’ll regularly coordinate with medical staff to keep the workflow efficient and patient-centered.

What are the key skills and qualifications needed to thrive as a triage medical assistant, and why are they important?

To thrive as a Triage Medical Assistant, you need a solid understanding of clinical procedures, medical terminology, and patient assessment, usually supported by a medical assistant certification or diploma. Familiarity with electronic health records (EHR) systems, medical scheduling software, and basic diagnostic equipment is important. Strong communication, multitasking, and problem-solving skills help deliver accurate information and compassionate care under pressure. These abilities ensure timely, efficient triage, enhance patient experiences, and support effective clinical workflows.

What is the difference between Triage Medical Assistant vs Medical Assistant?

AspectTriage Medical AssistantMedical Assistant
CertificationsCPR, Basic Life Support, optional triage-specific trainingCertified Medical Assistant (CMA) or Registered Medical Assistant (RMA)
Work EnvironmentUrgent care, emergency departments, clinics handling urgent casesPrimary care clinics, outpatient settings, general medical offices
Job FocusInitial patient assessment, prioritizing care, collecting vital signsAssisting with exams, administrative tasks, patient education

While both roles involve patient interaction and basic clinical tasks, Triage Medical Assistants specialize in assessing and prioritizing urgent patient needs, often in emergency or urgent care settings. Medical Assistants have a broader role in general outpatient care, including administrative duties and assisting with routine exams.

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Triage Medical Assistant jobs near you
Infographic showing various Triage Medical Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, and 6% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $41,370 per year, or $19.9 per hour.

Triage Medical Assistant

Austin, TX • On-site

Addison Group
See more jobs at Addison Groupexternal

$20 - $22/hr

Contractor

Medical, Dental, Vision, Retirement

Re-posted 14 days ago

Job description

Triage Medical Assistant (Contract-to-Hire)

Location: Austin, TX

Schedule: Monday-Friday, 8am-5pm

Pay: $20-22/hour

Benefits: This position is eligible for medical, dental, vision, and 401(k)

About Our Client

Our client is a mission-driven healthcare organization focused on supporting patients through accessible, community-based care. The team is close-knit, collaborative, and passionate about helping patients receive the care and resources they need. This is a great opportunity to join a stable organization with strong tenure, growth potential, and a meaningful mission.

Job Description

The Triage Medical Assistant will support a call center environment focused on patient communication, scheduling, and care coordination. This role is ideal for a Medical Assistant who understands medical terminology and enjoys patient interaction but is open to stepping back from direct hands-on care. The position will involve fielding calls from patients, hospitals, and community outreach programs, scheduling in-home visits with providers, recording patient-reported vitals, and escalating clinical concerns to nursing staff when needed.

The ideal candidate is positive, dependable, communicative, and eager to jump in and help wherever needed.

Key Responsibilities

  • Field roughly 25-40 calls per day from patients, hospitals, and community outreach programs
  • Schedule appointments for doctors and nurse practitioners to visit patients in their homes
  • Collect and document patient-reported vitals over the phone, such as blood pressure readings
  • Transfer calls to nurses or clinical staff when appropriate
  • Communicate with patients in a professional, calm, and helpful manner
  • Use medical terminology and clinical knowledge to support patient conversations
  • Document call details and patient information accurately
  • Use Microsoft Word, Excel, and internal systems to support daily work
  • Coordinate with internal team members to help ensure patients receive timely care
  • Maintain a positive attitude and strong work ethic in a fast-paced environment
  • Support overall team goals related to patient care, communication, and scheduling

Qualifications

  • 3 months minimum of recent (within the past year) Medical Assistant training or experience required
  • Recent Medical Assistant graduates are welcome to apply
  • Medical Assistant certification is a strong plus
  • Must be comfortable working in a high call volume setting
  • Ability to field 25+ calls per day required
  • Strong understanding of basic medical terminology required
  • Experience using Microsoft Word and Excel preferred

Additional Details

  • Contract-to-hire opportunity
  • Full-time schedule
  • Call center-style role supporting patient care coordination
  • Virtual interview process with leadership team
  • Standard background and onboarding screenings required

Perks

  • Great opportunity for someone with Medical Assistant training who wants to move into a care coordination role
  • Strong growth opportunity within a stable healthcare organization
  • Close-knit team environment
  • Strong mission focused on helping patients
  • Great fit for someone who enjoys patient communication, scheduling, and being a helpful resource
  • Supportive team with strong tenure

If you’re looking to use your Medical Assistant background in a patient-focused role with growth potential, apply today!

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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