ZipRecruiter

Log In

1

Triage Counselor Jobs (NOW HIRING)

Ascension

Registered Nurse Triage

Elk Grove Village, IL · On-site

$37.86/hr

Employee Assistance Program, counseling and peer support, spiritual care and stress management ... Triage urgent patient needs and critical results, collaborating across the medical team to ...

Amedisys, Inc.

HSPC Afterhours Triage Nurse

TN · Remote

$34 - $36/hr

... Triage Leadership) Hours may be variable depending on licensure (No Overnights shifts available ... Mental health support, including up to five free counseling sessions per year through the Amedisys ...

Women Partners in OB/GYN

Be Seen First

Triage Nurse RN or LVN

San Antonio, TX · On-site

$29 - $31/hr

Provide patient education/counseling. * Ensure patient care needs are met and resolves patient care ... Triage and return patient phone calls. * Consult with physician as appropriate. * Assist in ...

Medical Mutual of Ohio

ESI - Counselor

Cleveland, OH · On-site

Job Summary: Provides telephonic/virtual, and /or face to face counseling, coaching, resource ... Conducts telephonic triage and assessment, providing in the moment support to members on issues ...

previous page

Showing results 41-60

All JobsHealthcare JobsNursing JobsEmergency Room Nurse JobsTriage Counselor Jobs

Triage Counselor information

See salary details

$6

$14

$22

How much do triage counselor jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for triage counselor in the United States is $14.98, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $16.83 per hour, depending on experience, location, and employer.

What is a triage counselor?

Triage counselors are mental health professionals who assess individuals experiencing emotional or psychological crises to determine the severity of their situation and the best course of action. They quickly evaluate clients' needs, provide immediate support, and refer them to appropriate services or resources for further care. Triage counselors often work in crisis hotlines, emergency rooms, or community mental health settings, serving as the first point of contact for people seeking urgent help.

What are the key skills and qualifications needed to thrive as a triage counselor?

To thrive as a Triage Counselor, you need a strong background in counseling or psychology, crisis intervention skills, and a relevant degree or licensure such as LPC, LCSW, or LMFT. Familiarity with crisis management protocols, electronic case management systems, and suicide risk assessment tools is typically required. Excellent communication, active listening, and the ability to remain calm under pressure are vital soft skills in this role. These competencies enable Triage Counselors to quickly assess and prioritize client needs, ensuring timely and appropriate mental health support.

What are some typical challenges faced by triage counselors, and how can candidates prepare for them?

Triage Counselors often encounter high-stress situations, including managing clients in crisis or with acute mental health needs. Balancing multiple cases simultaneously while maintaining a calm and supportive demeanor can be demanding. Candidates can prepare by developing strong crisis intervention skills, practicing effective time management, and staying updated on best practices in mental health assessment. Additionally, collaborating closely with clinical teams and utilizing supervision helps Triage Counselors navigate complex cases and prevent burnout.

What is the difference between Triage Counselor vs Crisis Counselor?

AspectTriage Counselor

Both Triage Counselors and Crisis Counselors provide immediate mental health support, often in emergency or urgent settings. Triage Counselors typically assess the severity of a client's condition, prioritize cases, and determine appropriate next steps. Crisis Counselors focus on providing immediate emotional support, de-escalation, and stabilization during a crisis. While both roles require similar credentials such as counseling certifications and strong communication skills, Triage Counselors often work in hospital or emergency settings, whereas Crisis Counselors may work in crisis centers, hotlines, or community agencies. Understanding these distinctions helps clients and employers identify the right professional for urgent mental health needs.

More about Triage Counselor jobs

What states have the most Triage Counselor jobs?

States with the most job openings for Triage Counselor jobs include:

What job categories do people searching Triage Counselor jobs look for?

The top searched job categories for Triage Counselor jobs are:

Triage Counselor jobs near you
Infographic showing various Triage Counselor job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 70% Full Time, 9% Part Time, and 19% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $31,158 per year, or $15 per hour.

LMHP Licensed Mental Health Counselor/Professional- Crisis & Triage Management

Kaiser Permanente

Honolulu, HI • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Kaiser Permanente rating

8.2

Company rating: 8.2 out of 10

Based on 927 frontline employees who took The Breakroom Quiz

54th of 898 rated healthcare providers

Job description

Job Summary:
Work as part of a team in the Crisis and Triage Advice Line to provide telephonic triage, screening and crisis intervention for members seeking behavioral health services. Provide ambulatory behavioral health services including evaluation, diagnosis, treatment planning, case management and psychotherapeutic intervention provided to individuals, families, groups and/or Intensive Outpatient Programs.
Essential Responsibilities:
  • Work as part of a team in the Crisis and Triage Advice Line, to provide telephonic triage and screening for members requesting behavioral health services to ensure members are receiving the appropriate level of care, including scheduling appointments and/or making appropriate referrals to external providers when necessary.
  • Provide crisis management for members seeking behavioral health services.
  • Coordinate admissions and discharges for members requiring psychiatric admissions, which may include contact with Emergency Rooms, Courts, 911 operators, Police, and other emergency contacts.
  • Coordinate crisis management, which may include welfare checks and emergency hospital admissions.
  • Provide follow up for post hospital, and ER discharges.
  • Determines urgency of members needs, renders the appropriate course of therapeutic actions, which may include but not limited to crisis intervention, coordination of care, and coordinating psychiatric admissions with the assistance of psychiatrists, nurse practitioners, and/or psychologists.
  • Participates in collaborative consultations with physicians and other interdisciplinary clinical team members to support assessments and decision making. Reviews difficult cases or quality assurance concern with clinical team. Acts as consultant to team members and others in the organization. Participates in clinical team meetings, departmental planning, and quality management activities.
  • Provides psychotherapy and counseling for individuals, families, groups and/or Intensive Outpatient Programs for members with mental health and dual disorders. Provides services such as but not limited to crisis intervention, brief therapy, skills training, supportive therapy, stress management, addictions counseling and family therapy on an as needed basis.
  • Demonstrate clinical competency in variety of evidence-based treatment modalities for individual, family, couples, and groups therapy.
  • Proficient in assessing, identifying, and treating the span of developmental stages.
  • Conducts diagnostic evaluations with members using the latest Statistical Manual of Mental Disorders (DSM) on an as needed basis. Determines the appropriate level of care according to clinical needs.
  • Provides information and resources to members with mental health and dual disorders. Knowledgeable of KP and community resources. Provides clinical consultation in an integrated health care environment regarding family interactions, sociocultural determinants, and community resources.
  • May participate in KP sponsored researches, collects and records data and information relating to identification and treatment of behavioral and interpersonal problems of members. Proposes alternatives for interventions and approaches for resolutions.
  • Maintains high level of clinical expertise. Is knowledgeable of current clinical conditions, methods, medications, theoretical frameworks, and interventions. Utilizes best practices in delivery of behavioral health crisis services in accordance with professional and clinical guidelines. Utilizes evidence-based interventions and modalities with sound theoretical base.
  • Maintains written medical record of services rendered which may include crisis intervention, screening, and triages, collateral contacts, evaluations, and therapy.
  • Participates in clinical team meetings, departmental planning, and quality management activities.
  • Complies with organizational, departmental, state/federal guidelines & all regulatory agency policies and procedures.
  • Adheres to all mandated guidelines for patients clinical care and license.
  • Other clinical duties as assigned.

Basic Qualifications: Experience
  • Minimum of three (3) years of post degree clinical experience.
Education
  • Masters Degree in Marriage and Family therapy, clinical counseling, or allied field related to the practice of mental health counseling from an accredited college or university.
License, Certification, Registration
  • Licensed Marriage and Family Therapist (Hawaii) OR Mental Health Counselor License (Hawaii)
  • National Provider Identifier required at hire
  • Basic Life Support required at hire from American Heart Association
Additional Requirements:
  • Experience in brief triage assessment of a variety of Mental Health and Substance Use disorders.
  • Experience in providing evidence based treatment including conducting individual, and group therapy, intensive outpatient treatment, and/or partial hospitalization programs for children, and/or adults, including people with serous/chronic mental illness.
  • Demonstrated knowledge and skill in documentation according to national accreditation guidelines.
  • Knowledge and experience in conducting assessments and diagnostic evluations using the latest Diagnostic and Statistical Manual of Mental Disorders (DSM).
  • Demonstrated knowledge of and skill in adaptability, change management, conflict resolution, decision making, group process facilitation, interpersonal relations, oral communication, problem solving, quality management, teamwork and written communication.
  • Taxonomy code required at time of hire.
  • Note: This position requires successful completion of credentialing process upon hire.
Preferred Qualifications:
  • Demonstrated knowledge and skill in documentation according to national accreditation guidelines.
  • Experience in providing risk assessment and crisis interventions with a range of mental health disorders and symptoms, such as working on-call or crisis line services.
  • Experience in triaging and screening for appropriate level of care.

What Kaiser Permanente employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply