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Triage Counselor Jobs (NOW HIRING)

AllOne Health, Inc.

EAP Triage Counselor - Remote

We are currently seeking an EAP Triage Counselor to work remotely. This is a full-time, non-exempt position working Monday-Friday 1:30 PM - 10:00 PM EST. Position Summary: This position is primarily ...

AllOne Health

EAP Triage Counselor - Remote

We are currently seeking an EAP Triage Counselor to work remotely. This is a full-time, non-exempt position working Monday-Friday 1:30 PM - 10:00 PM EST. Position Summary: This position is primarily ...

UBMD Physicians Group

Triage Nurse

Buffalo, NY · On-site

$35/hr

Triage Nurse (RN) Full-Time | Onsite Department: UBMD Obstetrics & Gynecology Pay: Starting at $35 ... Provide nursing advice, education, and counseling to patients and families regarding care plans and ...

New

UBMD Physicians' Group

Triage Nurse

Buffalo, NY · On-site

$35/hr

Triage Nurse (RN) Full-Time | Onsite Department: UBMD Obstetrics & Gynecology Pay: Starting at $35 ... Provide nursing advice, education, and counseling to patients and families regarding care plans and ...

New

Tennessee Oncology

The Triage Nurse monitors and returns calls/communications related to Tennessee Oncology (TN ONC ... plan Counsels patients, family, and/or caregiver about side effects of medication, therapy ...

Together Women's Health

Triage RN

Grand Rapids, MI · On-site

Triage Nurse True. Women's Health, a practice partner of Together Women's Health, is seeking a ... Counsels' patients concerning lifestyle modifications, medication regimens, side effects, and ...

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Triage Counselor information

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How much do triage counselor jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for triage counselor in the United States is $14.98, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $16.83 per hour, depending on experience, location, and employer.

What are some typical challenges faced by triage counselors, and how can candidates prepare for them?

Triage Counselors often encounter high-stress situations, including managing clients in crisis or with acute mental health needs. Balancing multiple cases simultaneously while maintaining a calm and supportive demeanor can be demanding. Candidates can prepare by developing strong crisis intervention skills, practicing effective time management, and staying updated on best practices in mental health assessment. Additionally, collaborating closely with clinical teams and utilizing supervision helps Triage Counselors navigate complex cases and prevent burnout.

What is the difference between Triage Counselor vs Crisis Counselor?

AspectTriage Counselor

Both Triage Counselors and Crisis Counselors provide immediate mental health support, often in emergency or urgent settings. Triage Counselors typically assess the severity of a client's condition, prioritize cases, and determine appropriate next steps. Crisis Counselors focus on providing immediate emotional support, de-escalation, and stabilization during a crisis. While both roles require similar credentials such as counseling certifications and strong communication skills, Triage Counselors often work in hospital or emergency settings, whereas Crisis Counselors may work in crisis centers, hotlines, or community agencies. Understanding these distinctions helps clients and employers identify the right professional for urgent mental health needs.

What are the key skills and qualifications needed to thrive as a triage counselor?

To thrive as a Triage Counselor, you need a strong background in counseling or psychology, crisis intervention skills, and a relevant degree or licensure such as LPC, LCSW, or LMFT. Familiarity with crisis management protocols, electronic case management systems, and suicide risk assessment tools is typically required. Excellent communication, active listening, and the ability to remain calm under pressure are vital soft skills in this role. These competencies enable Triage Counselors to quickly assess and prioritize client needs, ensuring timely and appropriate mental health support.

What is a triage counselor?

Triage counselors are mental health professionals who assess individuals experiencing emotional or psychological crises to determine the severity of their situation and the best course of action. They quickly evaluate clients' needs, provide immediate support, and refer them to appropriate services or resources for further care. Triage counselors often work in crisis hotlines, emergency rooms, or community mental health settings, serving as the first point of contact for people seeking urgent help.
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Triage Counselor jobs near you
Infographic showing various Triage Counselor job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 66% Full Time, 13% Part Time, and 19% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $31,158 per year, or $15 per hour.

Evening Triage Counselor

Center for Youth Services

Rochester, NY

$23/hr

Full-time

Re-posted 28 days ago

Job description

The Center for Youth: Started BY YOUTH FOR YOUTH. We partner with youth to realize their full potential, by creating opportunities, removing barriers and promoting social justice.

Overview:

The Evening Triage Counselor is responsible for providing crisis counseling and responsive care for youth ages 12-21. The Counselor completes a comprehensive assessment that identifies immediate needs as well as longer term developmental and/or treatment needs. This position also provides crisis counseling for families, information dissemination and referral services, as needed.

Schedule: Full time Monday- Friday 12p-8pm

Responsibilities:

  • Triage/ assessment and intake
  • Assessment of substance use/abuse, problem gambling and other risk factors
  • Individual and family crisis counseling/crisis intervention
  • Referral readiness and referral
  • Youth advocacy
  • Case management
  • Community outreach and networking with other agencies/ providers
  • Parent group facilitation (research/science based curricula) as needed
  • Transportation of clients, when required

Required Qualifications:

  • Bachelor's Degree in Human Service or related field AND 2 years' experience OR equivalent combination
  • A valid driver's license

Skills:

  • Counseling approaches and techniques
  • Strong time management and multi-tasking skills
  • Excellent literacy and communication skills
  • Knowledge of community resources

Pay Rate: $23 per hour

The Center for Youth Provides Equal Employment Opportunities

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