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Job Title: Staff Software Engineer

Company: Canopy, Inc.

Location: New York City Tri-State Area

At Canopy, we build technology that helps make healthcare environments safer for the people delivering care. Our connected safety platform powers real-time communication, response coordination, and location intelligence across hospitals and complex care environments.

We operate in high-trust, high-reliability environments where software quality, operational resilience, and customer experience matter deeply. Our engineering organization is scaling alongside our growth, and we are looking for a Staff Software Engineer who can help shape both our technical direction and the way we build.

This is not simply a feature delivery role. This is a systems-thinking role for an experienced engineer who can drive architecture, influence engineering standards, and help scale a platform, organization, and culture simultaneously.

As a Staff Software Engineer,  you will serve as a senior technical leader across multiple product and platform initiatives. You will partner closely with Product, Design, Infrastructure, and Engineering leadership to design and evolve systems that are reliable, scalable, and maintainable as Canopy grows.

You will operate horizontally across teams - helping define architecture, improve engineering velocity, raise quality standards, and mentor engineers through influence rather than direct management.

The ideal candidate combines deep technical judgment with pragmatism, strong execution instincts, and the ability to simplify complexity in fast-moving environments.

• Lead the design and evolution of scalable full-stack systems across frontend applications, backend services, APIs, and platform infrastructure
• Drive architectural decisions that improve reliability, maintainability, performance, and developer velocity
• Identify and address technical debt, scalability bottlenecks, and operational risks before they become business constraints
• Establish and reinforce engineering best practices around observability, testing, security, resiliency, and deployment workflows
• Contribute meaningfully to long-term platform and technical strategy

• Design and build modern web applications and services powering mission-critical healthcare workflows
• Develop highly performant frontend experiences using modern frameworks such as React or Vue
• Build backend systems and APIs using Node.js and distributed service architectures
• Collaborate closely with Product and Design to translate ambiguous requirements into elegant technical solutions
• Optimize systems for usability, reliability, and operational scale

• Partner across Engineering, Product, Customer Experience, and Operations to solve complex organizational and technical problems
• Act as a force multiplier by improving team decision-making, engineering processes, and development standards
• Facilitate technical discussions and drive alignment across teams with differing priorities
• Help teams balance speed, quality, and long-term maintainability

• Improve deployment reliability, monitoring, incident response, and production readiness practices
• Contribute to scaling Canopy's cloud-native infrastructure and Kubernetes-based platform
• Champion engineering quality through code reviews, design reviews, and operational rigor
• Help define and evolve engineering operating rhythms as the company scales

• Mentor and level up engineers through technical guidance, coaching, and example-setting
• Raise the bar on technical craftsmanship and systems thinking across the organization
• Foster a collaborative, high-accountability engineering culture rooted in curiosity, ownership, and continuous improvement
• Contribute to hiring and talent assessment for senior engineering candidates

• 8+ years of professional software engineering experience, including significant experience building and scaling production systems
• Demonstrated experience operating at Staff Engineer scope across teams or domains
• Strong expertise in modern full-stack application development
• Deep proficiency with JavaScript/TypeScript ecosystems, including React and/or Vue.js and Node.js
• Experience designing distributed systems, APIs, and service-oriented architectures
• Strong experience with cloud-native infrastructure and Kubernetes in production environments
• Experience working with SQL and NoSQL databases
• Proven ability to influence technical direction without formal authority
• Strong debugging, systems analysis, and architectural problem-solving capabilities

• Experience in healthcare, safety-critical, or high-availability environments
• Experience scaling SaaS platforms through periods of rapid growth
• Familiarity with event-driven architectures, real-time systems, or location-aware platforms
• Experience improving engineering operational maturity in growing organizations
• Exposure to DevOps, SRE, or platform engineering practices

At Canopy, strong engineers do more than write code. We value people who:

• Care deeply about the customer and mission
• Act with intention and intellectual curiosity
• Own outcomes, not just tasks
• Win together through collaboration and trust

We are building an engineering culture that prioritizes high standards, thoughtful execution, and continuous improvement - without ego or heroics.

• Work on technology with real-world impact in healthcare environments
• Influence architecture and engineering direction at a critical stage of company growth
• Operate with high autonomy and meaningful ownership
• Collaborate with a mission-driven, highly capable team
• Help shape how a scaling engineering organization operates

Canopy is an equal opportunity employer committed to building diverse teams and an inclusive environment for all employees.

If you're excited about the opportunity to work on groundbreaking projects, collaborate with a talented team, and make a positive impact on the lives of healthcare workers, we'd love to hear from you. Join us in making a difference, from anywhere in the world, and apply now!

The base salary range for this position is $200k - $230k per year, depending on location, experience and qualifications. Canopy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.