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Trek Travel Jobs (NOW HIRING)

Trek Travel

Guest Services Coordinator

Madison, WI · On-site

Trek Travel provides global cycling, hiking, and walking vacations of a lifetime with the goal of helping more people actively explore and experience the world. We're looking for an energetic ...

Trek Travel

Guest Services Coordinator

Madison, WI · On-site

$50K/yr

Trek Travel provides global cycling, hiking, and walking vacations of a lifetime with the goal of helping more people actively explore and experience the world. We're looking for an energetic ...

Trek Travel, LLC

Director of Sales & Growth

Madison, WI · On-site

$90 - $120/hr

Trek Travel provides global cycling, hiking, and walking vacationsofa lifetime with the goal of helping more people actively explore and experience the world.We are hiring a Director of Sales ...

Trek Travel

Travel Tour Guide

Madison, WI · Remote

Trek Travel is an Equal Employment Opportunity ("EEO") Employer and Service Provider. Trek Travel strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender ...

buildOn

Trek Director

Bronx, NY · On-site

$85K - $95K/yr

Up to 50% travel both in the US and to buildOn partner countries Hours/FLSA: Full Time/Exempt Schedule: Monday - Friday, Weekends for Trek Events Salary: $85,000 -$95,000 Interested applicants must ...

buildOn

Trek Director

New York, NY · On-site

$85K - $95K/yr

Up to 50% travel both in the US and to buildOn partner countries Hours/FLSA: Full Time/Exempt Schedule: Monday - Friday, Weekends for Trek Events Salary: $85,000 -$95,000 Interested applicants must ...

buildOn Inc.

Trek Director

Stamford, CT · On-site

$85K - $95K/yr

Up to 50% travel both in the US and to buildOn partner countries Salary: $85,000-$95,000 buildOn is ... The Trek Director leads buildOn's immersive international service-learning program - Trek. buildOn ...

Trek Bicycle

Production Technician

Corte Madera, CA · On-site

$20 - $27/hr

Potential for paid travel to other US based Trek Stores What you'll bring to the team * Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task * Fantastic ...

Trek Bicycle

Production Technician

Salt Lake City, UT · On-site

$15K/mo

Potential for paid travel to other US based Trek Stores What you'll bring to the team * Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task * Fantastic ...

Trek Bicycle

Production Tech

Lees Summit, MO · On-site

$19 - $22/hr

Potential for paid travel to other US based Trek Stores What you'll bring to the team * Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task * Fantastic ...

Trek Bicycle

Production Tech- Full Time

Portland, OR · On-site

$15K/mo

Potential for paid travel to other US based Trek Stores What you'll bring to the team * Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task * Fantastic ...

Trek Bikes

Production Tech

Berkeley, CA

$21 - $25/hr

Potential for paid travel to other US based Trek Stores What you'll bring to the team * Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task * Fantastic ...

Trek Bikes

Production Tech

Royal Oak, MI

$19 - $27/hr

Potential for paid travel to other US based Trek Stores What you'll bring to the team * Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task * Fantastic ...

Trek Bicycle

Production Tech

Virginia Beach, VA · On-site

$21 - $23/hr

Potential for paid travel to other US based Trek Stores What you'll bring to the team * Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task * Fantastic ...

Trek Bicycle

Production Tech

Towson, MD · On-site

$15K/mo

Potential for paid travel to other US based Trek Stores What you'll bring to the team * Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task * Fantastic ...

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Trek Travel information

See salary details

$31K

$76.3K

$133.5K

How much do trek travel jobs pay per year?

As of Aug 18, 2026, the average yearly pay for trek travel in the United States is $76,311.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $101,500.00 per year, depending on experience, location, and employer.

What is a Trek Travel guide?

A Trek Travel guide is a professional who leads and manages cycling tours and adventure trips organized by Trek Travel, a company specializing in bike vacations around the world. These guides are responsible for ensuring guests have a safe, enjoyable, and memorable experience, handling logistics, providing local insights, and offering mechanical support for bikes. They are skilled in customer service, cycling, and often have knowledge of the regions where the tours take place. Trek Travel guides also handle unexpected situations and make sure all aspects of the trip run smoothly.

What are the key skills and qualifications needed to thrive as a Trek Travel guide?

To thrive as a Trek Travel Guide, you need strong leadership, customer service, and logistical planning skills, typically supported by experience in hospitality or travel and a valid driver’s license. Proficiency with GPS navigation devices, itinerary management software, and basic bike maintenance tools is often required. Exceptional interpersonal communication, adaptability, and problem-solving abilities help you deliver memorable guest experiences and handle challenges on the road. These skills are crucial for ensuring guest satisfaction, trip safety, and smooth operations throughout each travel adventure.

What are some common challenges faced by Trek Travel guides during multi-day cycling tours, and how are they typically addressed?

Trek Travel guides often encounter challenges such as unpredictable weather, varying rider abilities, and maintaining guest safety and satisfaction throughout the tour. Guides are trained to adapt routes and schedules quickly, provide mechanical support, and foster a welcoming group atmosphere. Effective communication and teamwork are essential, as guides work closely with co-guides and local partners to ensure each trip runs smoothly and guests have a memorable experience.

What is the difference between Trek Travel vs Bike Tour Guide?

AspectTrek TravelBike Tour Guide
CredentialsTravel certifications, cycling experienceCycling certifications, tour guiding experience
Work EnvironmentOrganized group travel, cycling toursOn-site and on-route guiding, outdoor settings
Industry UsageTravel agencies, cycling tour companiesTour companies, outdoor recreation
Search & Comparison IntentTravel planning, cycling toursTour guiding, outdoor activities

While Trek Travel focuses on organizing cycling vacations and travel experiences, Bike Tour Guides are responsible for leading cycling tours, providing safety instructions, and engaging participants during outdoor rides. Both roles require cycling skills and customer service, but Trek Travel emphasizes travel logistics, whereas Bike Tour Guides focus on on-the-ground tour execution.

Is Trek Travel a good company to work for?

Trek Travel is a company that offers cycling tours and related employment opportunities. Employees often highlight a positive work environment, opportunities for travel, and a focus on customer service, though experiences can vary by role and location.
More about Trek Travel jobs

What cities are hiring for Trek Travel jobs?

Cities with the most Trek Travel job openings:

What states have the most Trek Travel jobs?

States with the most job openings for Trek Travel jobs include:

What job categories do people searching Trek Travel jobs look for?

The top searched job categories for Trek Travel jobs are:

Trek Travel jobs near you
Infographic showing various Trek Travel job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, 25% Part Time, and 25% Contract. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $76,311 per year, or $36.7 per hour.

Guest Services Coordinator

Trek Travel

Madison, WI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Trek Travel provides global cycling, hiking, and walking vacations of a lifetime with the goal of helping more people actively explore and experience the world. We're looking for an energetic, customer service-focused Guest Services Coordinator to be the connective thread across every guest's journey — from their first inquiry through the trip of a lifetime and beyond. Working closely with our Sales and Guest Services teams, you'll help ensure every guest interaction reflects the same care and quality we put into our trips.
This is your opportunity to join the Trek Travel team and leave your mark on our company, on the active travel industry and on the world at large.
Good to know: this role includes regular weekend email support from March through October, our peak travel season.
POSITION RESPONSIBILTIES INCLUDE, BUT NOT LIMITED TO:
  • Being a champion for customer service and the customer at large throughout the entire organization through proactive collaboration with all departments.
  • Pre and post trip customer correspondence through excellent phone and email communication.
  • Support Sales by taking roll over sales calls, answering guest inquiries, and providing back-up online booking support
  • Data entry & data uploads
  • Cross departmental work and additional projects as required, such as supporting seasonal marketing initiatives or guest satisfaction surveys
  • Provide regular weekend email support from March through October
  • Support the team by consistently enhancing processes and procedures
  • Collaborate on and distribute incoming guest inquiries from multiple email inboxes
YOU HAVE:
  • Customer service experience
  • CRM experience preferred
  • Project management skills
  • You believe in the importance of hospitality and customer service, recognizing that customers are all around
  • You have a positive, solution-oriented attitude and always ask “How can I help?”
  • You exude fun and flexibility while contributing to the overall success of your Team
  • Confidence in your problem-solving abilities, and the ability to exercise great judgement with decision-making in a timely manner 
  • Excellent communication skills – verbal & written
  • Expert attention to detail, efficiency, and work with a sense of urgency
  • Takes initiative to continuously improve processes and is solution oriented
  • Is a quick learner and dedicated to continuously learning new skills and information 
  • Team and company culture are important to you 
  • Cycling and/or hiking background preferred
  • Interest in the active travel industry preferred 
TREK TRAVEL OFFERS: 
  • A fast paced, casual, motivating, and fun company culture, where initiative and pro-activity are highly valued. 
  • Competitive health care
  • Dental and vision insurance 
  • Flexible Spending Accounts (FSA) 
  • Short Term / Long Term Disability
  • Life Insurance 
  • Paid parental leave
  • 401(k) with company match 
  • Competitive paid time off and volunteer time off package 
  • Paid holidays 
  • Reward program for sustainable commuting to the office 
  • Employee discounts and outdoor industry discounts 
  • Room to grow within our Sales and Guest Services teams
At Trek Travel, we think outside the box, continuously improve, encourage feedback, and give it all we got, all the time, no exceptions. This is a full-time exempt position and is eligible for Trek Travel’s competitive benefits package. The base salary for this position is $50,000/year. This position reports to the Sales and Guest Services Manager and will work cross-functionally with other departments on various projects. This position is based at our office located in Madison, Wisconsin with flexibility to work remotely. 
If you have what it takes to join our team and the desire to help shape Trek Travel’s future, we wish you the best of luck and look forward to your application!  
Trek Travel is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 

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