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Travel Ticketing Jobs (NOW HIRING)

Victory Live

Ticketing Operations Specialist

Atlanta, GA · Remote

$52K - $70K/yr

The role supports our Partners, Travel Agents, and Customers via phone and email, and provides ... Utilize all primary ticketing systems (Ticketmaster, SeatGeek, AXS, etc) to deliver tickets to ...

Ticket Evolution

Ticketing Operations Specialist

Atlanta, GA · On-site +1

$49K - $66K/yr

The role supports our Partners, Travel Agents, and Customers via phone and email, and provides ... Utilize all primary ticketing systems (Ticketmaster, SeatGeek, AXS, etc) to deliver tickets to ...

Ticketmaster

Ticketing Operations Specialist - Cebu

Ticketing Operations Location: Philippines, Seaside Cebu Division: SM Ticketmaster Line Manager ... Willing to undertake nationwide travel to provide on-site support, coordination, and operational ...

Cadence Travel

Business Travel Specialist

San Diego, CA · Remote

The Business Travel Specialist delivers high-touch, travel support to executive clients, acting as ... Strong command of Sabre, including pricing, scripts, and ticketing. * Expertise in airline, hotel ...

Cadence Travel

Business Travel Specialist

San Diego, CA · On-site

The Business Travel Specialist delivers high-touch, travel support to executive clients, acting as ... Strong command of Sabre, including pricing, scripts, and ticketing. * Expertise in airline, hotel ...

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How much do travel ticketing jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for travel ticketing in the United States is $23.52, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $25.72 per hour, depending on experience, location, and employer.

What are some common challenges faced in a Travel Ticketing role, and how can they be managed effectively?

Professionals in Travel Ticketing often encounter challenges such as last-minute booking changes, managing complex itineraries, and resolving fare discrepancies. Staying organized and maintaining up-to-date knowledge of airline policies and reservation systems is crucial. Effective communication skills are essential for coordinating with clients, airlines, and internal teams to ensure smooth travel arrangements. Proactively addressing issues and remaining calm under pressure will help you deliver excellent customer service even in fast-paced situations.

What are the key skills and qualifications needed to thrive as a Travel Ticketing Agent, and why are they important?

To thrive as a Travel Ticketing Agent, you need strong attention to detail, customer service skills, and a solid understanding of travel regulations, typically supported by a diploma or certification in travel and tourism. Familiarity with Global Distribution Systems (GDS) like Amadeus, Sabre, or Galileo, as well as booking and ticketing software, is essential. Excellent communication, problem-solving abilities, and the ability to work under pressure help agents stand out in serving clients efficiently. These skills and qualities are vital for ensuring accurate bookings, high customer satisfaction, and smooth travel experiences.

What is the difference between Travel Ticketing vs Travel Consulting?

AspectTravel TicketingTravel Consulting
CredentialsBasic travel agent certification, customer service skillsAdditional certifications like Certified Travel Associate (CTA)
Work EnvironmentTravel agencies, online platformsConsulting firms, corporate offices
Industry UsageBooking flights, trains, and busesPlanning complex travel itineraries, personalized services
Search & ComparisonOften compared for booking efficiencyCompared for planning expertise

Travel Ticketing focuses on booking transportation tickets efficiently, often within travel agencies or online platforms. Travel Consulting involves providing personalized travel planning and advice, often requiring additional certifications. While both roles serve travelers, Ticketing emphasizes booking logistics, whereas Consulting emphasizes tailored travel experiences.

What are travel ticketing jobs?

Travel ticketing jobs involve assisting customers with booking, issuing, and managing travel tickets for flights, trains, buses, or cruises. Professionals in this field handle reservations, cancellations, rebookings, and sometimes offer travel advice or package deals. They often work for travel agencies, airlines, or online booking platforms, using specialized software to ensure accurate and efficient ticketing. Good communication skills and attention to detail are important for success in this role.
More about Travel Ticketing jobs
What job categories do people searching Travel Ticketing jobs look for? The top searched job categories for Travel Ticketing jobs are:
Travel Ticketing jobs near you
Infographic showing various Travel Ticketing job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 87% Full Time, and 12% Part Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $48,920 per year, or $23.5 per hour.

Ticketing Operations Specialist

Victory Live

Atlanta, GA • Remote

$52K - $70K/yr

Full-time

Posted yesterday

Job description

ABOUT VICTORY LIVE
Victory Live is a private equity-backed technology company aimed at maximizing distribution and yield for live event ticket inventory. We provide an end-to-end software platform for the live ticketing industry, managing thousands of sports, theater, and live music event tickets on behalf of artists, promoters, teams, venues, and professional resellers. Victory Live’s comprehensive offerings include an established B2B marketplace along with both a full-service and an automated SaaS platform to handle all elements of the ticket sales lifecycle, from ingestion to sales fulfillment.
THE POSITION
This role is responsible for managing the day-to-day ticket fulfillment process. The role supports our Partners, Travel Agents, and Customers via phone and email, and provides technical assistance related to various API integrations with partner and automation platforms.
This position combines customer service, operational support, and system management. The ideal candidate thrives in a high-volume, time-sensitive environment and delivers exceptional service.
This is a full-time, exempt position reporting to the Operations Coordinator. The role is in-office at our Buckhead, Atlanta location and requires a set schedule of 2:00 - 11:00PM, including at least one weekend day. 
RESPONSIBILTIES
  • Execute daily fulfillment processes and protocols
  • Utilize all primary ticketing systems (Ticketmaster, SeatGeek, AXS, etc) to deliver tickets to buyers
  • Process end-customers in both the purchasing and fulfillment of ticket orders (digital, print, and physical) for concerts, festivals, sports, theater, and other live events in accordance with event and client-specific protocols
  • Apply marketplace policies to orders, and handle claims protocols for all buyers reporting order issues
  • Understand the unique (Ticket Evolution) service offerings
  • Support the concierge/travel department to source and quote inventory to convert sales
  • Prioritize and respond to e-mails and phone calls in a fast-paced environment
  • Assist our Clients with a variety of requests, including researching and resolving common issues
  • Escalate client requests to appropriate teams or individuals when necessary
  • Build sustainable, trusting relationships with our Clients through open and interactive communication
  • Follow up on client requests to reach a satisfactory resolution
  • Leverage software to complete client requests
  • Collaborate with peers across all departments to improve the overall Member experience
  • Meet or exceed department standards for quality of service

REQUIREMENTS
What we’re looking for
  • Outstanding attention to detail
  • Strong verbal and written communication skills, including the ability to support upset or frustrated clients with professionalism and empathy
  • Excellent organizational, administrative, and interpersonal skills
  • Comfortable working in a collaborative team environment
  • Able to prioritize multiple tasks with minimal guidance and proactively identify and resolve issues
  • Able to quickly learn and effectively utilize new software
  • Identifying gaps in our supply of inventory in advance of an event
  • Ability to conduct quick, thorough research to troubleshoot errors
  • Ability to leverage software and resources to manage tasks effectively
  • Professional demeanor; able to perform well in high-pressure situations

Technical Qualifications
    • High school diploma and 2+ years of relevant experience, or an Associate’s degree from an accredited institution
    • Proficiency with Microsoft Office Suite and Google Workspace (Chrome, Gmail, Google Docs, Google Sheets)
    • Strong problem-solving, research, and analytical capabilities
    • Proficient computer and typing skills
    • Flexibility to work nights and weekends as needed to meet business demands

Preferred Qualifications
  • Bachelor’s degree from an accredited institution and at least 1 year of related experience
  • Experience working in primary or secondary ticketing platforms or box office operations 

Victory Live is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, Veteran status, or another other characteristic protected by state, local or federal law.

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