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Travel Agent Jobs in Rochester, NY (NOW HIRING)

Benchmark

Hotel Front Desk Agent-PT

Hilton, NY · On-site

$15 - $16/hr

... travel perks and the opportunity to grow across a portfolio of 100 hotels representing all major ... In offering a warm welcome to our hotel/resort, the Guest Services Agent assists with the unloading ...

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All JobsTravel Agent JobsTravel Agent Jobs in Rochester, NY

Travel Agent information

See Rochester, NY salary details

$11

$20

$33

How much do travel agent jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for travel agent in Rochester, NY is $20.38, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.59 per hour, depending on experience, location, and employer.

Are travel agent jobs worth it?

Travel agent jobs involve helping clients plan and book travel arrangements, often requiring strong customer service and knowledge of booking systems. The profession can be rewarding for those passionate about travel, but it may involve irregular hours and commission-based income, which can impact job stability and earnings.

What are the key skills and qualifications needed to thrive as a travel agent, and why are they important?

To thrive as a Travel Agent, you need strong customer service abilities, attention to detail, and a good understanding of travel industry practices, often supported by a certification such as CTA (Certified Travel Associate). Familiarity with Global Distribution Systems (GDS) like Amadeus or Sabre, as well as booking and reservation platforms, is typically required. Excellent communication, problem-solving skills, and the ability to adapt to client preferences set outstanding agents apart. These skills ensure clients receive personalized, efficient service and seamless travel experiences.

How does a travel agent typically collaborate with clients and travel vendors to create customized travel experiences?

Travel agents work closely with clients to understand their preferences, budget, and special requirements, then liaise with airlines, hotels, tour operators, and other service providers to arrange travel itineraries. This involves frequent communication, negotiation for the best rates or perks, and coordination to ensure all components of a trip align smoothly. Agents often troubleshoot issues such as flight changes or accommodation concerns, acting as an advocate for their client. Building strong relationships with both clients and vendors is essential for delivering memorable, tailored travel experiences.

What is the difference between Travel Agent vs Travel Consultant?

AspectTravel AgentTravel Consultant
CredentialsNone required, but certifications like IATA can helpSimilar credentials, often with additional certifications
Work EnvironmentRetail agencies, online platforms, or independentConsulting firms, agencies, or online
Industry UsageCommonly used term for booking travelOften used interchangeably, emphasizing personalized service

Travel Agents and Travel Consultants both assist clients with travel planning and bookings. While the terms are often used interchangeably, Travel Consultants may focus more on personalized, expert advice, whereas Travel Agents typically handle bookings through agencies. Both roles require similar credentials and work environments, making them closely related in the travel industry.

How to get hired as a travel agent?

To get hired as a travel agent, candidates typically need a high school diploma or equivalent, strong customer service skills, and knowledge of travel booking software or systems. Many employers prefer or require certification from organizations like The Travel Institute or the American Society of Travel Advisors (ASTA). Gaining experience through internships or entry-level positions can also improve job prospects in this field.
More about Travel Agent jobs
What are the most commonly searched types of Travel Agent jobs in Rochester, NY? The most popular types of Travel Agent jobs in Rochester, NY are:
What are popular job titles related to Travel Agent jobs in Rochester, NY? For Travel Agent jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Travel Agent jobs in Rochester, NY look for? The top searched job categories for Travel Agent jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Travel Agent jobs? Cities near Rochester, NY with the most Travel Agent job openings:
Travel Agent jobs near you
Infographic showing various Travel Agent job openings in Rochester, NY as of August 2026, with employment types broken down into 45% Full Time, and 55% Part Time. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $42,383 per year, or $20.4 per hour.

Inside Sales Center Agent - Rochester, NY

Andersen Corporation/Renewal by Andersen

Rochester, NY • On-site

$25/hr

Full-time

Re-posted 28 days ago

Job description

Providing a world-class experience for everyone we come in contact with drives our company culture. Signature Service means all homeowners come away from their experience feeling trust, respected, cared for and delighted.
Renewal by Andersen is looking to hire Call Center Sales Agents who possess the drive to succeed in a fast pace call center environment. As an Agent, you will make outbound calls, along with taking inbound calls to/from homeowners who have expressed interest in replacing their windows or doors.
A successful agent will be proficient in speaking with our homeowners, while entering information into the appointment setting tool.
WHAT YOU'LL BE DOING | THE ROLE
- Being in office is required.
- Convert inbound and outbound phone calls into appointments, follow communication "scripts" when handling different customer enquiries
-Document all call information according to standard operating procedures
-Participate in team meetings, 1:1 meetings and ongoing training as assigned by a leader within the National Inside Sales Center
This role requires training in person in our Rochester, NY office. The training will be 2 weeks with the first week being a classroom style and the second week will be shadowed by a mentor.
You will work Mon-Fri 10:30 AM - 6:30 PM (1 hour lunch) and Saturday 9AM - 2PM
PAY:
Guaranteed base pay of $18/hr with a portion of your income coming from bonuses and incentive program.
Uncapped performance-based incentive plan paid out monthly - Depending on your performance, you can earn an extra $300 - $500 per week!
After training, Make up to $25/hr (base pay + incentives) with the potential to earn even more!
QUALIFICATIONS:
-High school diploma or equivalent
-Must have a valid Drivers License
-Reliable vehicle to travel to and from the office
- 1+ years of experience a call center environment
- Willingness to learn with a passion for building a career in Sales and Marketing with the ability to guide and lead customer decision making
-Employees must have the ability to work Monday - Friday (10:30 am to 6:30 pm) with a 1 hour lunch and Saturday 9:00 am - 2:00 pm.
-Strong understanding of PC and software along with excellent data entry and typing skills; preferably must be able to type 35 wpm
-Demonstrates a strong ability to multi-task and problem-solve with a sense of urgency
-Professional customer service listening, verbal, and written communication skills
-Ability to handle stressful situation appropriately and maintaining professionalism
By applying to this job, I agree that I may be contacted at the number submitted, including by autodialed calls and texts, for informational and all other purposes by Renewal by Andersen, and its affiliated companies (collectively, "RbA").
$18 - $25 an hour
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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