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Trauma Informed Care Director Jobs (NOW HIRING)

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Trauma Informed Care Director information

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$39K

$158.1K

$399.5K

How much do trauma informed care director jobs pay per year?

As of Sep 11, 2026, the average yearly pay for trauma informed care director in the United States is $158,124.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,000.00 and $185,500.00 per year, depending on experience, location, and employer.

What is a trauma informed care director?

Trauma Informed Care Directors are professionals who oversee the implementation and maintenance of trauma-informed practices within organizations such as healthcare facilities, schools, or social service agencies. Their role involves ensuring that staff understand and apply principles that recognize the impact of trauma on individuals' lives, promoting a safe and supportive environment for clients and employees. They provide training, develop policies, and guide organizational change to prevent re-traumatization and support healing. Trauma Informed Care Directors also monitor the effectiveness of these practices and advocate for continuous improvement based on current research and best practices.

How does a trauma informed care director collaborate with other departments to implement trauma-informed practices across an organization?

A Trauma Informed Care Director works closely with teams such as clinical staff, human resources, and administration to ensure trauma-informed principles are integrated into all aspects of service delivery. This often involves leading training sessions, developing policies, and facilitating regular interdisciplinary meetings to address challenges and share progress. Collaboration is key, as the director must align efforts across departments to create a consistent, supportive environment for both staff and clients. Open communication and ongoing evaluation are essential in maintaining systemic change and improving outcomes.

What are the key skills and qualifications needed to thrive as a trauma informed care director, and why are they important?

To thrive as a Trauma Informed Care Director, you need expertise in trauma-informed practices, behavioral health, and program management, typically supported by an advanced degree in psychology, social work, or a related field. Familiarity with trauma assessment tools, electronic health records, and certifications such as Certified Clinical Trauma Professional (CCTP) are often required. Strong leadership, emotional intelligence, and the ability to foster a supportive organizational culture are vital soft skills. These competencies ensure the effective implementation of trauma-informed care, promote staff well-being, and improve outcomes for individuals impacted by trauma.

What are popular job titles related to Trauma Informed Care Director jobs?

For Trauma Informed Care Director jobs, the most frequently searched job titles are:

Infographic showing various Trauma Informed Care Director job openings in the United States as of September 2026, with employment types broken down into 76% Full Time, and 24% Part Time. Highlights an 100% In-person job distribution, with an average salary of $158,124 per year, or $76 per hour.

Office Assistant (Trauma-Informed Care Setting)

Shallotte, NC • On-site

Coastal Horizons Center
Health Care and Social Assistance • 501 - 1,000 employees

$15.50 - $20.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago


Job description

Coastal Horizons – Office Assistant (Trauma-Informed Care Setting)

The Office Assistant performs a variety of administrative and front desk support functions while helping maintain a welcoming, safe, and supportive environment for clients, staff, and visitors.

This position requires the ability to interact with individuals who may have experienced trauma, substance use disorders, or behavioral health challenges, using principles of trauma-informed care, including empathy, confidentiality, cultural sensitivity, and professionalism.

Location: On-site
City/State/County: Shallotte, NC Brunswick County
Schedule: Full Time

POSTION HIGHLIGHTS:

  • Provide front desk coverage and greet clients in a respectful, supportive manner

  • Answer phones and assist callers with professionalism and discretion

  • Conduct appointment reminder calls

  • Schedule appointments for therapists, counselors, and other staff

  • Check in new clients and review required paperwork

  • Maintain accurate filing of client documentation

  • Collect and post client payments; assist with third-party billing as assigned

  • Maintain strict confidentiality of all client information

  • Pick up and distribute incoming mail

  • Print SAIOP certificates

  • Place orders for office supplies

  • Enroll patients into services for the expanded dosing program

  • Support daily operations of the New Hanover office and perform other duties as assigned

  • This position is subject to OSHA regulations regarding bloodborne pathogens due to potential exposure to bodily fluids.

REQUIRED EDUCATION & QUALIFICATIONS

  • High school diploma or equivalent (business coursework preferred)
  • Minimum of two (2) years of clerical or administrative experience, or equivalent combination of education and experience

  • Experience with third-party medical billing preferred

  • Ability to work a flexible schedule

  • Strong organizational, communication, and computer skills

  • Ability to interact professionally and compassionately with diverse populations in a trauma-informed environment


ADDITIONAL INFORMAITON:

  • Work in a collaborative, mission-driven behavioral health setting

  • Support services that help individuals and families recover and thrive

  • Contribute to a safe, respectful, and inclusive client experience


SALARY & BENEFITS:

  • Competitive salary based on experience

  • Comprehensive medical, dental, and vision insurance

  • Educational loan repayment programs and career growth opportunities

  • Retirement savings plan (401k)

  • Generous paid time off, rollover hours, and 14 paid holidays

  • Employee engagement activities, resource groups, and diversity events


REQUEST FOR ACCOMIDATIONS:

If you require an accommodation during the application process, please contact us at jobs@coastalhorizons.org.

We look forward to reviewing your application!

EEO STATEMENT

Coastal Horizons is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity and expression, national origin, age, disability or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all of our associates.


Coastal Horizons Center logo

About Coastal Horizons Center

Sourced by ZipRecruiter

Coastal Horizons Center, Inc. offers rewarding employment opportunities to qualified individuals looking to make a difference in their community. Our Corporation provides professional opportunities offering continued career growth and development in the support of our clients. Along with competitive compensation, we offer our employees medical and dental benefit coverage, long term/short term disability insurance, life insurance, paid time off programs, and a retirement savings plan.

Industry

Health care and social assistance

Company size

501 - 1,000 Employees

Headquarters location

Wilmington, NC, US

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