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How much do trauma coach jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for trauma coach in Raleigh, NC is $25.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $29.76 per hour, depending on experience, location, and employer.

How do I become a trauma coach?

To become a trauma coach, individuals typically complete specialized training or certification programs in trauma-informed care, counseling, or coaching. Developing strong interpersonal skills, understanding trauma responses, and gaining experience through supervised practice are also important steps in preparing for this role.

What is a trauma coach?

A Trauma Coach is a professional who helps individuals process and recover from emotional or psychological trauma. They provide support, guidance, and practical tools to help clients manage the effects of traumatic experiences and build resilience. Trauma Coaches are not therapists, but they often work in collaboration with mental health professionals to empower clients in their healing journey. They use techniques such as mindfulness, grounding exercises, and goal-setting to support personal growth and well-being.

What are some common challenges trauma coaches face when working with clients, and how can they effectively manage these situations?

Trauma coaches often encounter clients who may experience intense emotional responses or resistance during sessions. Managing these challenges requires strong emotional intelligence, active listening, and the ability to maintain professional boundaries while fostering a safe, supportive environment. Coaches typically utilize trauma-informed approaches, regular supervision, and ongoing professional development to navigate difficult conversations and prevent burnout. Building trust and pacing interventions appropriately are also key strategies for effective coaching in this field.

What are the key skills and qualifications needed to thrive as a trauma coach, and why are they important?

To thrive as a Trauma Coach, you need a strong understanding of trauma-informed care principles, active listening, and a relevant certification or background in mental health, coaching, or counseling. Familiarity with coaching frameworks, client management systems, and ongoing professional development in trauma support is typically required. Exceptional empathy, non-judgmental communication, and emotional resilience help build trust and foster client growth. These skills and qualities are crucial for creating a safe space that empowers clients to heal and achieve positive outcomes.

How much do trauma coaches make?

Trauma coaches typically earn between $40,000 and $70,000 annually, depending on experience, certifications, and location. Salaries can vary based on whether they work independently or for organizations, and some may charge hourly rates for coaching sessions.

What is the difference between Trauma Coach vs Trauma Counselor?

AspectTrauma CoachTrauma Counselor
CredentialsTypically requires training in trauma-informed care, coaching certifications, and sometimes mental health first aidRequires licensure such as LPC, LMHC, or LMFT, with a master's degree in counseling or psychology
Work EnvironmentOften works in community settings, schools, or private coaching practices, focusing on skill-building and resilienceWorks in clinics, mental health facilities, or private practices, providing therapy and emotional support
Employer & IndustryNonprofits, wellness centers, schools, or private coaching businessesHospitals, mental health clinics, private practices, or healthcare organizations

While both roles support individuals affected by trauma, Trauma Coaches focus on coaching, resilience, and skill development without providing clinical therapy. Trauma Counselors provide therapeutic services, often requiring licensure and clinical training. The choice depends on the level of clinical intervention needed and professional credentials.

What are popular job titles related to Trauma Coach jobs in Raleigh, NC? For Trauma Coach jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Trauma Coach jobs in Raleigh, NC look for? The top searched job categories for Trauma Coach jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Trauma Coach jobs? Cities near Raleigh, NC with the most Trauma Coach job openings:
Trauma Coach jobs near you
Infographic showing various Trauma Coach job openings in Raleigh, NC as of August 2026, with employment types broken down into 50% Part Time, and 50% Temporary. Highlights an 100% In-person job distribution, with an average salary of $58,110 per year, or $27.9 per hour.

Sr. IT Support Specialist

HUMACYTE GLOBAL INC

Durham, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

DEPARTMENT: Information Technology

LOCATION: Durham, NC, Onsite/Not Remote

COMPANY: Humacyte Inc (Nasdaq: HUMA) is developing a disruptive biotechnology platform to deliver universally implantable bioengineered human tissues, advanced tissue constructs, and organ systems designed to improve the lives of patients and transform the practice of medicine. The Company develops and manufactures acellular tissues to treat a wide range of diseases, injuries, and chronic conditions. Humacyte’s initial opportunity, a portfolio of Acellular Tissue Engineered Vessel (ATEVs), is currently approved for use in vascular trauma repair and is in late-stage clinical trials targeting multiple other applications including AV access for hemodialysis and peripheral arterial disease. Preclinical development is also underway in coronary artery bypass grafts, pediatric heart surgery, treatment of type 1 diabetes, and multiple novel cell and tissue applications. Humacyte’s 6mm ATEV for AV access in hemodialysis was the first product candidate to receive the FDA’s Regenerative Medicine Advanced Therapy (RMAT) designation and has also received FDA Fast Track designation. Humacyte’s 6mm ATEV for urgent arterial repair following extremity vascular trauma also received the RMAT designation. For more information, visit www.Humacyte.com.


JOB SUMMARY:

Humacyte is seeking a Senior IT Support Specialist to serve as the most senior member of our internal end-user support team. This is a customer-facing role: you are the person employees across the organization rely on when they need something resolved quickly and well, and the escalation point when frontline help desk staff need help. Success in this role is measured as much by the quality of the experience you deliver — responsiveness, clear communication, and follow-through — as by technical resolution. The ideal candidate pairs broad, hands-on technical troubleshooting skills with genuine customer-service instincts and the patience to support users of all technical levels, including executives and VIPs, in a fast-paced life sciences environment.

ESSENTIAL FUNCTIONS:

End-User Support & Customer Experience

  • Act as the senior point of contact for internal employees, delivering prompt, courteous, white-glove support in person, by phone, chat, and ticket.
  • Own tickets end to end — diagnose, resolve, communicate status, and follow up to confirm the user is satisfied.
  • Provide high-touch support for executives, VIPs, and time-sensitive requests.
  • Translate technical issues into plain language and set clear expectations on timing and next steps.

Escalation & Team Leadership

  • Serve as the escalation point for frontline / junior help desk staff on complex or high-priority issues.
  • Mentor and coach junior technicians and help raise the overall quality of support delivery.
  • Identify recurring issues and drive fixes, documentation, and self-service resources to reduce repeat tickets.
  • Contribute to and maintain the knowledge base, SOPs, and support documentation.

Technical Troubleshooting

  • Troubleshoot and support Microsoft 365 for end users, including Exchange Online, SharePoint, Teams, and Outlook.
  • Manage endpoints and mobile devices through Microsoft Intune — enrollment, configuration, compliance, and application/OS deployment.
  • Manage OS and third-party patching across the endpoint and server fleet using patch management tooling (Azure Update Manager and/or ManageEngine preferred), ensuring systems stay current and compliant.
  • Diagnose connectivity and basic networking issues (Wi-Fi, VPN, VLAN-related access) and escalate to network engineering when needed.
  • Lead and own the IT onboarding and offboarding process — account provisioning, access and MFA setup, device preparation, and timely deprovisioning — ensuring a smooth day-one experience and secure, complete offboarding.
  • Set up, image, and deploy laptops, peripherals, and conference-room / AV technology.

EXPERIENCE & QUALIFICATIONS:

REQUIRED:

  • 5–8 years of hands-on IT support / help desk experience, including time at a senior or escalation level.
  • Excellent customer-service, communication, and interpersonal skills — this is a people-facing role first.
  • Experience owning or leading employee IT onboarding and offboarding.
  • Strong hands-on troubleshooting of Microsoft 365 (Exchange Online, SharePoint, Teams, Outlook) for end users.
  • Experience managing devices with Microsoft Intune.
  • Hands-on patch management experience (Azure Update Manager and/or ManageEngine preferred).
  • Experience supporting a Microsoft/Azure-based environment (Azure prioritized over other cloud platforms).
  • Working knowledge of core networking concepts (Wi-Fi, VPN, VLANs) sufficient to triage and escalate.
  • Proven ability to stay calm, organized, and responsive while juggling competing priorities.
  • Willingness and availability to participate in a required on-call rotation for after-hours support (compensated).
  • Bachelor's degree in a related field — or commensurate experience.

PREFERRED:

  • ITIL certification or demonstrated experience working within an ITIL-based service management framework (highly preferred).
  • Experience supporting executives / VIP users.
  • Familiarity working in a regulated life sciences / biotech environment (e.g., GxP, validated/computerized systems, or SOX-relevant IT controls).
  • Relevant certifications such as Microsoft 365, Azure, CompTIA A+, or networking (e.g., CCNA) — valued, but demonstrated hands-on experience carries more weight than certifications.
  • Exposure to AWS is a minor plus; this is primarily a Microsoft/Azure environment.

COMPENSATION & BENEFITS HIGHLIGHTS:

  • Stock Options
  • 401k Plan with 4% Match and no Vesting Schedule
  • Medical, Vision and Dental Plans
  • Company Paid Long Term/Short Term Disability
  • Company Paid Life Insurance
  • 23 Days Paid Time Off (PTO)
  • 10 Company Designated Holidays + 2 Floating Holidays
  • Paid Parental Leave Policies



** Please note, Humacyte does not provide U.S. employment sponsorship and does not accept unsolicited resumes from 3rd party firms and/or agency recruiters. **

The statements in this position profile are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. The manager may assign additional responsibilities and assignments from time to time. Humacyte is an equal opportunity employer and is committed to providing equal employment opportunities without regard to age, race, religion, sex, sexual orientation, gender identity, national origin, Veterans status, disability and/or other protected class characteristics. Additionally, Humacyte is committed to achieving its business objectives in compliance with all federal, state and local law.