Transportation Dispatch Manager Jobs in Springfield, MA

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Job Description:

Summary
Position is typically dedicated to a Dispatcher who exhibits exemplary dispatch skills within an account or location, with the intent to take on more responsibility. The incumbent ensures that productivity and operational goals are met in order to deliver customer satisfaction. Individual will be working in a dynamic environment that focuses on delivering continuous measurable improvement to the customer.
Essential Functions

• Serves as a Lead Dispatchers to help guide/answer any questions throughout the course of the shift
• Addresses any customer issues and/or provides resolution to problems that are within the scope of work, otherwise engages management for help
• Backfills for dispatchers when needed
• Responsible for ensuring any and all necessary forms used for the day-to-day operations are filled out completely and accurately
• Provides training for all new hires and/or any additional training needed for current staff
• Monitors and advises management if functional, productivity goals and objectives are not being met

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• OtherExcellent oral and written communication and follow up skills
• OtherAbility to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• OtherAbility to work independently and as member of a team
• OtherFlexibility to operate and self-driven to excel in a fast-paced environment
• OtherCapable of multi-tasking, highly organized with strong time management skills
• OtherDetail oriented with excellent follow-up practices
• Knowledge in transportation environment, (i.e.: Shipping, receiving and inventory management, distribution or dispatch) advanced preferred
• Knowledge of warehouse and or software applications, routing and dispatch software systems advanced preferred
• Proficiency in Microsoft Office intermediate preferred

Qualifications

• H.S. diploma/GED required High School Diploma or equivalent
• Two (2) years or more Experience with DOT, and driver routing with minimum of 2 years experience in Logistics and/or Transportation preferred
• Knowledge in transportation environment, (i.e.: Shipping, receiving and inventory management, distribution or dispatch) advanced preferred
• Knowledge of warehouse and or software applications, routing and dispatch software systems advanced preferred
• Proficiency in Microsoft Office intermediate preferred

Travel
DOT Regulated
None

Job Category

Our Culture & Commitment:

At Ryder, you're trusted to make an impact-while enjoying room to grow and having a voice that's heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information:

Thecompensationofferedtoa candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/ortype.Compensationranges for the position are below:

Pay Type:

Minimum Pay Range:

Maximum Pay Range:

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note:

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application throughwww.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder atcareers@ryder.comor800-793-3754.

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