1

Transportation Dispatch Manager Jobs in Springfield, MA

Be Seen First

... and transportation team. This position plays a vital role in coordinating daily operations ... As a key member of our operations team, you will manage daily scheduling and dispatch activities ...

Overview The Transportation Supervisor effectively coordinates the dedicated fleet by maximizing ... dispatch operations and all related reporting requirements to the customer and higher management.

next page

Showing results 1-20

Transportation Dispatch Manager information

See Springfield, MA salary details

$39.4K

$55.9K

$64.8K

How much do transportation dispatch manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for transportation dispatch manager in Springfield, MA is $55,942.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,300.00 and $63,300.00 per year, depending on experience, location, and employer.

What does a Transportation Dispatch Manager do?

A Transportation Dispatch Manager oversees the coordination and scheduling of deliveries, shipments, or vehicle routes to ensure timely and efficient transportation operations. They communicate with drivers, track shipments, resolve logistical issues, and optimize dispatch processes. Additionally, they ensure compliance with safety regulations and company policies while managing transportation costs and customer expectations. Strong problem-solving, organizational, and communication skills are essential for success in this role.

What are the primary day-to-day responsibilities of a Transportation Dispatch Manager?

As a Transportation Dispatch Manager, your daily responsibilities include overseeing the dispatching of drivers, monitoring fleet schedules, and ensuring that routes are optimized for efficiency and cost savings. You’ll work closely with drivers, customer service representatives, and warehouse staff to respond to any schedule changes or delivery issues in real-time. Additionally, you’re responsible for maintaining compliance with safety and transportation regulations, managing driver performance, and using dispatch software to track shipments. The role is dynamic and fast-paced, requiring strong attention to detail and quick decision-making to keep operations running smoothly.

What are the key skills and qualifications needed to thrive in the Transportation Dispatch Manager position, and why are they important?

A Transportation Dispatch Manager needs strong organizational skills, logistics knowledge, and experience in transportation management, often backed by a relevant degree or industry certifications. Familiarity with dispatch software, GPS tracking systems, and fleet management programs is typically required. Outstanding problem-solving abilities, effective communication, and the capacity to stay calm under pressure set top performers apart in this role. These skills are crucial for ensuring timely deliveries, efficient route management, and effective coordination between drivers, customers, and company leadership.

What are popular job titles related to Transportation Dispatch Manager jobs in Springfield, MA? For Transportation Dispatch Manager jobs in Springfield, MA, the most frequently searched job titles are:
What cities near Springfield, MA are hiring for Transportation Dispatch Manager jobs? Cities near Springfield, MA with the most Transportation Dispatch Manager job openings:
Infographic showing various Transportation Dispatch Manager job openings in Springfield, MA as of July 2026, with employment types broken down into 1% As Needed, 92% Full Time, 6% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $55,942 per year, or $26.9 per hour.

$60K - $75K/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago


Job description

Logistics Coordinator

Roberts Energy/Brown Bear Transportation is currently seeking an experienced Dispatcher. This is a great opportunity for someone who strives to be the best – adding value as a team member and to our customers. This position requires a positive attitude and a strong customer focus, with the understanding that our customers are always our priority. We are growing rapidly and growth will be a continued part of our culture, strategy, and structure.

Core Responsibilities

The Dispatcher will be responsible for creating and entering orders, building and maintaining routes, and building delivery schedules for customers on inventory management. The Dispatcher will have to pull information from our 300 inventory sites using two systems and create orders and routes in our automated dispatch systems, This position will need to work directly with Customer Service, Sales, and Supply to on-board new customers, take orders, and move drivers effectively to the right supply points at the right times.

The Dispatcher will report directly to the Operations Manager, working among a team of dispatchers to ensure operation efficiency, and helping manage the department to great customer service and high performance. They will work with a team of dispatchers, all on different shifts. Some on-call duties are required, but the Dispatcher will split on-call duties among other operations personnel.

Delivery and Inventory Management

· Plan deliveries daily

· Assimilate information from a variety of sources and prioritize needs

· Identify what was sold and anticipate customer fuel needs

· Determine who needs a delivery, identifying most critical/least critical

· Assess market impact on deliveries, Interact with CSR about orders and design load strategies if needed

· Schedule deliveries to eliminate run outs

Dispatching

· Meet delivery windows on all loads, every day, every time

· Assign deliveries to best manage costs efficiently

· Coordinate with drivers and haulers to achieve delivery goals

· Develop strategies to minimize empty miles traveled Identify creative ways to help increase profitability of loads within the boundaries of safety and DOT standards

Job Requirements

· Able to work a fixed schedule - 5 days

· Able to work with minimal supervision

· Dispatch experience is preferred but not required

· Strong communication and customer service skills necessary

· Prior gas/fuel industry experience a plus

· Able to make effective decisions

· Position requires availability for shared “on-call” rotation

Benefits:

  • Medical
  • Dental
  • Vision
  • 401K with company match
  • Company paid Life Insurance
  • Paid Vacation and holidays