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Transportation Dispatch Manager Jobs in Reston, VA

You act not as a dispatcher, but as the escalation point and controller, ensuring compliance with ... Customer & Stakeholder Management: * You act as the dedicated Transport Partner for regional Sales ...

You act not as a dispatcher, but as the escalation point and controller, ensuring compliance with ... Customer & Stakeholder Management: * You act as the dedicated Transport Partner for regional Sales ...

Project coordination/management experience in construction, charging installation, or similar a ... or Transportation * Proven professional experience utilizing various computer systems such as, G ...

New

Transportation Supervisor

Sterling, VA · On-site

$55K - $60K/yr

... management and an understanding of warehouse procedures, including storing perishable and non-perishable goods, dispatching orders and tracking transportation vehicles. He/she must be familiar with ...

Transportation Supervisor

Sterling, VA · On-site

$55K - $60K/yr

The Transportation Supervisor will have knowledge of supply chain management and an understanding of warehouse procedures, including storing perishable and non-perishable goods, dispatching orders ...

Transportation Supervisor

Sterling, VA · On-site

$55K - $60K/yr

... management and an understanding of warehouse procedures, including storing perishable and non-perishable goods, dispatching orders and tracking transportation vehicles. He/she must be familiar with ...

Showing results 21-40

Transportation Dispatch Manager information

See Reston, VA salary details

$41.1K

$58.4K

$67.6K

How much do transportation dispatch manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for transportation dispatch manager in Reston, VA is $58,403.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,400.00 and $66,100.00 per year, depending on experience, location, and employer.

What does a transportation dispatch manager do?

A Transportation Dispatch Manager oversees the coordination and scheduling of deliveries, shipments, or vehicle routes to ensure timely and efficient transportation operations. They communicate with drivers, track shipments, resolve logistical issues, and optimize dispatch processes. Additionally, they ensure compliance with safety regulations and company policies while managing transportation costs and customer expectations. Strong problem-solving, organizational, and communication skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in the transportation dispatch manager position, and why are they important?

A Transportation Dispatch Manager needs strong organizational skills, logistics knowledge, and experience in transportation management, often backed by a relevant degree or industry certifications. Familiarity with dispatch software, GPS tracking systems, and fleet management programs is typically required. Outstanding problem-solving abilities, effective communication, and the capacity to stay calm under pressure set top performers apart in this role. These skills are crucial for ensuring timely deliveries, efficient route management, and effective coordination between drivers, customers, and company leadership.

What are popular job titles related to Transportation Dispatch Manager jobs in Reston, VA?

For Transportation Dispatch Manager jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Transportation Dispatch Manager jobs in Reston, VA look for?

The top searched job categories for Transportation Dispatch Manager jobs in Reston, VA are:

What cities near Reston, VA are hiring for Transportation Dispatch Manager jobs?

Cities near Reston, VA with the most Transportation Dispatch Manager job openings:

Infographic showing various Transportation Dispatch Manager job openings in Reston, VA as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $58,403 per year, or $28.1 per hour.

Customer Service Representative

Henry's Wrecker Service

Falls Church, VA • On-site

$17 - $23.25/hr

Other

Re-posted 12 days ago


Job description

Customer Service Representative
Department: Operations / Dispatch
Reports To: Dispatch Manager / Operations Manager
FLSA Status: Non-Exempt
Position Summary
Henry's Wrecker Service is seeking a dependable, customer-focused Customer Service Representative to join our operations team. Customer Service Representatives are the first point of contact for our customers, providing professional assistance, gathering accurate service information, and ensuring each customer receives timely, high-quality support.
This position requires excellent communication skills, strong multitasking abilities, attention to detail, and the ability to remain calm under pressure while managing multiple phone lines, assisting customers, and coordinating with dispatch to keep operations running efficiently.
Responsibilities
  • Answer incoming customer calls in a professional, courteous, and timely manner.
  • Gather accurate information from customers and create detailed service requests.
  • Provide customers with updates, estimated arrival times (ETAs), and service information.
  • Communicate effectively with dispatchers and drivers to ensure accurate call handling.
  • Maintain accurate documentation within dispatch and customer management systems.
  • Assist customers with questions regarding towing, roadside assistance, vehicle storage, and related services.
  • Resolve customer concerns while maintaining a positive and professional demeanor.
  • Manage multiple phone lines and prioritize incoming calls in a fast-paced environment.
  • Ensure all customer information is complete and accurate before closing service requests.
  • Provide exceptional customer service while supporting overall dispatch operations.
Qualifications
  • High school diploma or equivalent required.
  • Customer service, call center, dispatch support, administrative, or related experience preferred.
  • Experience working in a high-volume phone environment preferred.
  • Strong computer skills with the ability to learn multiple software systems simultaneously.
  • Excellent verbal communication and active listening skills.
  • Strong multitasking, organizational, and problem-solving abilities.
  • Ability to remain calm and professional while assisting upset or frustrated customers.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Strong attention to detail and accurate data entry skills.
  • Dependable attendance and a strong commitment to customer service.
Work Schedule
Thursday - Saturday from 7AM - 7PM
Schedules may be adjusted based on operational needs.
About Valor Fleet Services
Valor Fleet Services is the parent company of several towing and transportation companies throughout Virginia, Maryland, West Virginia, and Washington, D.C., including Henry's Wrecker Service. Our family of companies provides light-duty towing, heavy-duty towing, recovery, specialized transport, roadside assistance, and vehicle storage services.
By combining local expertise with centralized support in recruiting, human resources, payroll, benefits, technology, and operations, we're able to provide exceptional service to our customers while creating opportunities for our employees to grow their careers across our organization.
Physical Requirements
This position is 100% in-office. This position primarily involves sitting, using a computer and telephone, and communicating with customers and staff. Occasional standing, walking, and lifting up to 15 pounds may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Equal Employment Opportunity
The Company is an equal opportunity employer and complies with all applicable federal, state, and local employment laws.
Disclaimer
This job description describes the general nature of the position and is not intended to be an exhaustive list of duties, responsibilities, or qualifications. Responsibilities may change at any time based on operational needs.