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Transportation Claims Manager Jobs (NOW HIRING)

... transportation claims management experience, ideally overseeing bodily injury claims for ride share operations and remote teams. * Proven ability to deliver results, overcome obstacles, and drive ...

Claims Director

Wilmington, NC · On-site

$125 - $150/hr

Experience using claims management systems, transportation management systems, ERP systems, or related business software required * Experience working cross‑functionally with Legal, Sales ...

Experience using claims management systems, transportation management systems, ERP systems, or related business software required * Experience working cross-functionally with Legal, Sales, Operations ...

Claims Director

Newport, KY · On-site

$125 - $150/hr

Experience using claims management systems, transportation management systems, ERP systems, or related business software required * Experience working cross‑functionally with Legal, Sales ...

Claims Director

Newport, KY · On-site

$125K - $150K/yr

Experience using claims management systems, transportation management systems, ERP systems, or related business software required * Experience working cross-functionally with Legal, Sales, Operations ...

Join us and make a meaningful impact on the future of energy and transportation. Job Summary: The OHS Clinic and Claims Manager oversees the organization's occupational health clinic operations and ...

Experience using claims management systems, transportation management systems, ERP systems, or related business software required * Experience working cross-functionally with Legal, Sales, Operations ...

Experience using claims management systems, transportation management systems, ERP systems, or related business software required * Experience working cross-functionally with Legal, Sales, Operations ...

Experience using claims management systems, transportation management systems, ERP systems, or related business software required * Experience working cross-functionally with Legal, Sales, Operations ...

Experience using claims management systems, transportation management systems, ERP systems, or related business software required * Experience working cross-functionally with Legal, Sales, Operations ...

Showing results 21-40

Transportation Claims Manager information

See salary details

$35K

$87.9K

$139K

How much do transportation claims manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for transportation claims manager in the United States is $87,861.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $105,000.00 per year, depending on experience, location, and employer.

What does a transportation claims manager do?

A Transportation Claims Manager oversees the process of investigating, evaluating, and resolving claims related to cargo loss, freight damage, or transportation-related incidents. They work with clients, insurance companies, carriers, and legal teams to ensure claims are handled efficiently and in compliance with regulations. Their responsibilities include managing documentation, negotiating settlements, and preventing future losses by identifying risk patterns. Strong analytical, communication, and negotiation skills are essential for this role.

What are the key skills and qualifications needed to thrive as a transportation claims manager?

To thrive as a Transportation Claims Manager, you need expertise in claims processing, risk assessment, and strong knowledge of transportation regulations, often supported by a bachelor's degree in business, logistics, or a related field. Familiarity with claims management software, transportation management systems (TMS), and relevant certifications such as AIC or CPCU is typically required. Excellent negotiation, analytical thinking, and communication skills enable effective resolution of claims and collaboration with stakeholders. These skills ensure accurate claim handling, minimize financial losses, and maintain positive relationships with clients and carriers.

What are some common challenges faced by transportation claims managers and how can they be addressed?

Transportation Claims Managers often encounter challenges such as coordinating with multiple stakeholders (insurers, carriers, legal teams), handling time-sensitive claims, and ensuring compliance with industry regulations. Effective communication, strong organizational skills, and staying updated on regulatory changes are key to overcoming these challenges. Building strong relationships with internal teams and external partners also helps streamline claim resolution and minimize disputes.
More about Transportation Claims Manager jobs
What cities are hiring for Transportation Claims Manager jobs? Cities with the most Transportation Claims Manager job openings:
What states have the most Transportation Claims Manager jobs? States with the most job openings for Transportation Claims Manager jobs include:
What job categories do people searching Transportation Claims Manager jobs look for? The top searched job categories for Transportation Claims Manager jobs are:
Infographic showing various Transportation Claims Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $87,861 per year, or $42.2 per hour.

Claims Director, Rideshare

Reserv, Inc.

Atlanta, GA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago


Job description

About Reserv
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.
About the role
At Reserv, we're reimagining what modern claims handling can be - faster, smarter, and relentlessly customer-centric. As our Rideshare Claims Director, you'll lead a team of claims professionals handling commercial auto ride share claims, bodily injury claims, driving operational excellence through technology, analytics, and a deep commitment to customer experience.
You'll own the full customer journey, ensuring every interaction is seamless, empathetic, and efficient. This role blends strategic leadership with hands-on execution, requiring someone who can inspire teams, influence cross-functional partners, and scale a claims operation built for the future.
What You'll Do
Customer Experience & Strategy
  • Develop and execute a comprehensive customer experience strategy aligned with Reserv's mission and growth goals.
  • Subject matter expert. You have deep technical and subject matter experience in the world of ride share commercial transportation claims, including coverage and litigation. Experienced in reviewing and analyzing contracts
  • Define KPIs and performance metrics to drive satisfaction, retention, and overall experience quality.
  • Identify emerging trends and technologies to continuously evolve our claims experience.
  • Act as the voice of the customer in key business decisions.

Leadership & Team Development
  • Build, lead, and develop a high-performing claims team.
  • Oversee recruitment, onboarding, coaching, and ongoing professional development.
  • Conduct regular performance evaluations and foster a culture of excellence, innovation, and accountability.
  • Design and implement training programs to strengthen technical, insurance, and customer service skills.

Operational Excellence
  • Serve as the escalation point for complex or sensitive customer issues, providing strategic guidance and resolution.
  • Use data, analytics, and customer feedback to identify pain points and implement improvements.
  • Partner with Product and Engineering to inform the development of tools, systems, and processes that enhance efficiency and outcomes.
  • Ensure scalable, compliant, and efficient operations across all claims workflows.

Cross-Functional Collaboration
  • Work closely with leaders across Claims Operations, Product, Engineering, and Marketing to drive customer-centric initiatives.
  • Influence organizational priorities and ensure alignment with broader business objectives.

Requirements
  • Bachelor's degree in business, marketing, communications, or a related field (advanced degree preferred).
  • 10+ years of experience in insurance claims across multiple lines; property and/or auto strongly preferred.
  • 5+ years in transportation claims management experience, ideally overseeing bodily injury claims for ride share operations and remote teams.
  • Proven ability to deliver results, overcome obstacles, and drive continuous improvement.

Benefits
  • Generous health-insurance package with nationwide coverage, vision, & dental
  • 401(k) retirement plan with employer matching
  • Competitive PTO policy - we want our employees fresh, healthy, happy, and energized!
  • Generous family leave policy after 8 months of continuous work
  • Work from anywhere to facilitate your work life balance
  • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!

Additionally, we will
  • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role
  • Work toward reducing and eliminating all the administrative work from an adjuster role
  • Foster a culture of empathy, transparency, and empowerment in a remote-first environment

At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!