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Transit Technologies Jobs (NOW HIRING)

Support PMO activities for a large-scale transit technology and fare payment modernization program. * Coordinate meetings, workshops, design sessions, and stakeholder working groups. * Prepare ...

Support PMO activities for a large-scale transit technology and fare payment modernization program. * Coordinate meetings, workshops, design sessions, and stakeholder working groups. * Prepare ...

Drives digital transformation and advanced mobility technologies; leads the integration of emerging technologies, including artificial intelligence (AI) and data analytics, to enhance transit ...

Transit Director

Decatur, GA ยท On-site

$115K - $186K/yr

Drives digital transformation and advanced mobility technologies; leads the integration of emerging technologies, including artificial intelligence (AI) and data analytics, to enhance transit ...

Req ID:527184 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and ...

Req ID:524804 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and ...

Req ID:527177 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and ...

Req ID:508088 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and ...

Req ID:525024 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and ...

Req ID:527177 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and ...

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Transit Technologies information

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How much do transit technologies jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for transit technologies in the United States is $19.78, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $20.67 per hour, depending on experience, location, and employer.

What is transit technologies?

Transit technologies refer to the various digital and mechanical systems used to improve public transportation services. These include fare collection systems, real-time tracking apps, electronic signage, and automated vehicle management tools. Transit technologies help make transportation more efficient, accessible, and safe for both operators and passengers. The field is constantly evolving as new innovations like contactless payments, electric buses, and data analytics are integrated into transit systems.

How does a professional in Transit Technologies typically collaborate with other departments to implement new transportation solutions?

Professionals in Transit Technologies often work closely with operations teams, city planners, and IT departments to successfully implement new transportation solutions. This collaboration may include coordinating software integrations, ensuring compatibility with existing infrastructure, and gathering user feedback to refine systems. Regular cross-departmental meetings and project management tools are commonly used to keep projects on track. Strong communication and adaptability are essential, as priorities can shift based on rider needs and emerging technologies.

What are the key skills and qualifications needed to thrive in a Transit Technologies role, and why are they important?

To thrive in a Transit Technologies role, you need a solid understanding of transportation systems, IT infrastructure, and data analysis, often supported by a degree in engineering, computer science, or a related field. Familiarity with transit management software, GPS tracking systems, and certifications such as ITS (Intelligent Transportation Systems) are typically required. Strong problem-solving abilities, effective communication, and adaptability help professionals navigate evolving technologies and stakeholder needs. These skills ensure efficient transit operations, improved passenger experiences, and the successful integration of technological solutions in public transportation.

What is the difference between Transit Technologies vs Transit Operations Coordinator?

AspectTransit Technologies
Primary RoleDevelops and implements transit software solutions, focusing on technology systems and integrations.
Required SkillsIT skills, software development, system analysis, and technical troubleshooting.
Work EnvironmentOffice-based, collaborating with transit agencies and tech teams.
CertificationsIT certifications, software development credentials often preferred.

Transit Technologies primarily focuses on developing and supporting transit-related software solutions, whereas Transit Operations Coordinators manage daily transit operations, scheduling, and staff coordination. While both roles serve the transit industry, Transit Technologies is more technical and software-oriented, and Transit Operations Coordinators are operational and management-focused.

What cities are hiring for Transit Technologies jobs?

Cities with the most Transit Technologies job openings:

What states have the most Transit Technologies jobs?

States with the most job openings for Transit Technologies jobs include:

Infographic showing various Transit Technologies job openings in the United States as of August 2026, with employment types broken down into 46% Full Time, 45% Part Time, and 9% Contract. Highlights an 100% In-person job distribution, with an average salary of $41,141 per year, or $19.8 per hour.

Customer Service Representative - English and Spanish Speaking

Transit Technologies

Phoenix, AZ โ€ข On-site

$18 - $20.55/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago


Job description

MJM Innovations, a Transit Technologies company, a leading transit technology firm, is seeking a Customer Service Representative to join our growing team. Our Paratransit services provide essential transportation, and our mission is to improve quality of life with safe, effective, and reliable mobility for all through innovative technology solutions.

Our Customer Service Representatives accept trip reservations from eligible passengers, collecting all necessary data required to schedule trips accordingly.

Job Responsibilities:

  • Answer passenger calls collecting all necessary trip information for the permissible time period.
  • Provide system information for current and new passengers as well as for potential passengers on accessing the transportation service and using it
  • effectively.
  • Complete data entry of passenger file information and for specific trip requests, negotiating requested times where necessary or appropriate.
  • ADA Paratransit and RideChoice policies and procedures
  • Provide feedback to passengers in the way of follow-up calls as a course of duty or as required by schedule changes.
  • Communicate passenger cancellations in a timely manner to scheduling, dispatch, or vehicle operations personnel.
  • Maintain up to date passenger records in customer database, making all necessary changes in status, client contact information, fare/rider type or other important field entries.
  • Maintain a safe work area and a focus on safety to reduce the opportunity for injury to self or other employees.
  • Maintain accurate records and appropriate filing systems.
  • Communicate effectively with operations staff regarding scheduling or passenger issues.
  • Ability to handle multiple tasks accurately and effectively.
  • Excellent customer service.
  • Professional demeanor and appearance.
  • Reliable in attendance.
  • Use of paratransit software system to perform job-related tasks, including but not limited to
  • Accessing a customer’s eligibility information
  • Verifying and updating a customer’s address, phone number, email address and city of
  • residence
  • Scheduling one-way trips, round trips, multi-legged trips and subscription trips Determining whether/not a trip meets customer’s eligibility conditions
  • Determining whether a trip is within the ADA service area
  • Changing or cancelling a trip
  • Assigning a trip to an appropriate route or vehicle
  • Team player and helpful to staff, management, and peers.

Talent Requirements:

  • High School diploma or equivalent.
  • Able to work in a fast-paced environment.

Schedule:

  • Weekends as needed, we are a 24/7 operation

Work Location: In person - This is an onsite position


Why you should join our team...

At Transit-Technologies, we hire team members who can take initiative and ownership of their role and are dedicated to finding new clients and enhancing the experience of existing ones. Our work is extremely fast paced and never the same from day to day, and our team members appreciate the autonomy to manage their daily workload and contribute to the success of our company. Our sales team members work with amazing software solutions that have a great impact on the transportation industry providing service to their communities every day. Our team members find that the experience they gain helps them grow in their technical expertise and overall sales presentation skills, contributing to their overall professional development.


Our Benefits:

  • Medical, dental, & Vision insurance
  • Company provided life insurance & additional supplemental options
  • 401K plan
  • Employee Assistance Program
  • Paid time off - including paid vacation, a floating holiday, and an annual employee "Volunteer Day"

During employment, employees may receive and have access to confidential information. All employees are expected to respect and maintain the confidentiality of non-public customers and business records and any other information that Transit Technology classifies as confidential.

Transit-Technology is committed to as policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information, or any other legally recognized protected basis under federal, state, or local laws, regulations, or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.