Transit Data Analyst Jobs in Baltimore, MD (NOW HIRING)

Pay: $45.10 - $58.63 hourly, depending on experience.
Benefits: Medical, Dental, Vision, Paid Time Off, Paid Holidays, Employee Assistance Program, and other company-sponsored benefits

Are you passionate about using data to improve public transportation services and drive strategic decision-making? Do you enjoy solving complex problems, building dashboards, uncovering trends, and helping transit leaders make informed decisions that enhance service reliability, operational efficiency, safety, and the customer experience?

We are seeking a Senior Transit Data Analyst to lead business intelligence, performance management, and advanced analytics initiatives that support transit operations, service delivery, safety performance, regulatory compliance, and organizational growth. In this role, you'll collaborate with executive leadership and cross-functional teams to transform complex transit, operational, workforce, financial, and safety data into actionable insights that improve performance and drive results across the organization.

This opportunity is ideal for professionals with experience in transit analytics, transportation analytics, business intelligence, performance management, operational analytics, forecasting, KPI development, strategic planning, service planning, reporting, Power BI, Tableau, SQL, or data visualization.

About the Opportunity

As a Senior Transit Data Analyst, you will serve as a trusted business partner to transit leadership and stakeholders across the organization. You will lead data analysis initiatives that support public transportation operations, develop performance metrics and reporting tools, identify opportunities to improve service delivery, and provide data-driven recommendations that support strategic decision-making.

This role offers the opportunity to directly influence transit system performance, service reliability, operational effectiveness, safety outcomes, and customer satisfaction through innovative analytics and business intelligence solutions.

Why Join Us?

• Help shape the future of public transportation through data-driven decision-making.
• Support initiatives that improve transit service reliability, efficiency, safety, and customer experience.
• Partner with executive leadership and key stakeholders across Operations, Planning, Maintenance, Finance, Safety, Human Resources, and Information Technology.
• Lead high-visibility transit analytics and performance improvement initiatives.
• Develop dashboards, reporting tools, KPIs, and business intelligence solutions that drive measurable operational results.
• Work on transit performance analysis, ridership trends, forecasting, resource allocation, safety analytics, and strategic planning projects.
• Contribute to a culture focused on innovation, continuous improvement, and operational excellence in public transportation.
  

What You'll Do

• Help shape the future of public transportation through data-driven decision-making.
• Support initiatives that improve transit service reliability, efficiency, safety, and customer experience.
• Partner with executive leadership and key stakeholders across Operations, Planning, Maintenance, Finance, Safety, Human Resources, and Information Technology.
• Lead high-visibility transit analytics and performance improvement initiatives.
• Develop dashboards, reporting tools, KPIs, and business intelligence solutions that drive measurable operational results.
• Work on transit performance analysis, ridership trends, forecasting, resource allocation, safety analytics, and strategic planning projects.
• Contribute to a culture focused on innovation, continuous improvement, and operational excellence in public transportation.
  

What You Bring

Required Qualifications

• Bachelor's degree in Data Analytics, Statistics, Computer Science, Information Systems, Business Administration, Economics, Mathematics, Public Administration, Transportation Planning, or a related field.
• Five years of progressively responsible experience in data analytics, business intelligence, transportation analytics, transit performance management, operational analytics, or a related field.
• Experience developing dashboards, reports, scorecards, and performance measurement systems.
• Experience working with large datasets and multiple data sources.
• Advanced proficiency with Microsoft Excel and strong SQL skills.
• Strong analytical, problem-solving, and critical thinking abilities.
• Excellent written, verbal, and presentation communication skills.
• Ability to translate complex technical findings into meaningful business insights for non-technical audiences.
  

Preferred Qualifications

• Master's degree in a related field.
• Seven or more years of experience in data analytics, business intelligence, transit performance management, transportation analytics or strategic planning.
• Experience supporting public transportation agencies, transit systems, transportation organizations, local government, or other large operational environments.
• Experience with Power BI, Tableau, Python, R, GIS applications, or other advanced analytics tools.
• Experience developing predictive models and advanced reporting solutions.
  

Key Skills

• Business Intelligence
• Data Analytics
• Data Visualization
• Power BI
• Tableau
• SQL
• Dashboard Development
• KPI Development
• Forecasting
• Predictive Analytics
• Performance Management
• Data Governance
• Statistical Analysis
• Strategic Planning
• Process Improvement
• Executive Reporting
• Cross-Functional Collaboration
  

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• Paid Holidays
• Employee Assistance Program
• Additional company-sponsored benefits
  

Work Environment

• Primarily office-based environment with occasional fieldwork as needed.
• Collaborative, team-oriented culture with frequent interaction across departments and stakeholders.
  

Apply Today

If you're ready to transform data into meaningful business outcomes and help shape the future of organizational performance, we encourage you to apply.

Join our team and leverage your analytical expertise to drive smarter decisions, improve operational effectiveness, and support long-term organizational success.

Equal Opportunity Employer

PEMCCO is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, pregnancy, or any other characteristic protected by federal, state, or local law.