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Training Program Assistant Jobs in Park Ridge, IL

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Training Program Assistant information

See Park Ridge, IL salary details

$11

$19

$28

How much do training program assistant jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for training program assistant in Park Ridge, IL is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $24.62 per hour, depending on experience, location, and employer.

What is a training program assistant?

Training Program Assistants are professionals who support the planning, coordination, and implementation of training programs within organizations. They handle administrative tasks such as scheduling sessions, preparing materials, maintaining records, and assisting trainers and participants. Their role ensures that training events run smoothly and effectively, contributing to the overall development of employees or program participants. They may also help with feedback collection and reporting to improve future training sessions.

What are the key skills and qualifications needed to thrive as a training program assistant, and why are they important?

To thrive as a Training Program Assistant, you need strong organizational abilities, attention to detail, and experience in administrative support, often backed by a relevant associate or bachelor's degree. Familiarity with learning management systems (LMS), office productivity software, and virtual meeting platforms is commonly required. Excellent interpersonal skills, adaptability, and proactive communication help you coordinate participants and support trainers effectively. These skills ensure smooth training operations, positive participant experiences, and efficient program delivery.

What are some common challenges faced by training program assistants, and how can they be addressed?

Training Program Assistants often juggle multiple tasks such as scheduling sessions, managing participant communications, and preparing training materials. A common challenge is adapting to last-minute changes or unexpected needs from trainers or participants. Staying organized, communicating proactively with team members, and utilizing digital tools for scheduling and document management can help address these issues effectively. Collaboration with the training team and maintaining flexibility are key to thriving in this role.

What is the difference between Training Program Assistant vs Training Coordinator?

AspectTraining Program AssistantTraining Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certifications in training or educationBachelor’s degree in education, human resources, or related field; certifications in training or project management are common
Work EnvironmentOffice settings, training sessions, online platformsOffice, training facilities, sometimes remote or on-site at various locations
Employer & Industry UsageEducational institutions, corporate training departments, nonprofitsCorporate, government agencies, educational institutions

The Training Program Assistant typically supports training activities by handling logistics, scheduling, and administrative tasks. In contrast, the Training Coordinator oversees the planning, development, and execution of training programs, often managing trainers and curriculum. Both roles require strong organizational skills, but the Coordinator role usually involves more strategic responsibilities and higher qualifications.

What skills do you need to be a training program assistant?

A training program assistant needs strong organizational skills, effective communication abilities, and attention to detail to coordinate training sessions and support participants. Familiarity with office software, such as spreadsheets and presentation tools, and the ability to multitask are also important. Some roles may require basic knowledge of training methods or certifications in relevant areas.

What job categories do people searching Training Program Assistant jobs in Park Ridge, IL look for?

The top searched job categories for Training Program Assistant jobs in Park Ridge, IL are:

What cities near Park Ridge, IL are hiring for Training Program Assistant jobs?

Cities near Park Ridge, IL with the most Training Program Assistant job openings:

Training Program Assistant jobs near you

IT Program Assistant

Chicago, IL • On-site

Ravinia Festival Association
51 - 200 employees
Learn more about Ravinia Festival Associationexternal

$45K/yr

Full-time

PTO

This job post has expired today. Applications are no longer accepted.

Key responsibilities

  • Provide first response technical support to staff for software and hardware issues.

  • Assist in deploying new computer equipment, organizing inventory, and documenting technical issues.

  • Support audio/visual, printer, and IT-related tasks for Ravinia staff, including occasional on-premise support at offsite locations.

Job description

Company Description

At Ravinia, we believe in the transformative power of shared, live-music moments and their ability to inspire individuals, strengthen communities, and foster a more connected world.

Beyond presenting outstanding performances by the world’s greatest musicians, our mission as a not-for-profit organization is to develop broader, more diverse audiences and performers in the music industry with our Reach Teach Play® community engagement and education programs, our Steans Institute’s collaborative and experiential artistic training programs, and more. Together, Ravinia’s initiatives serve tens of thousands of students, families, and emerging professional musicians.

Our 36-acre park is home to North America’s longest-running outdoor music festival and its most artistically diverse. Over 100 different events, featuring a mix of classical, rock, pop, jazz, R&B, indie, and country performers, make up a typical summer season across our open-air and indoor stages, including the annual residency of the Chicago Symphony Orchestra.


Job Description

Position Summary


Ravinia Information Technology is seeking a fulltime IT Program Assistant. The person in this role will provide first response technical support to staff and handle a variety of IT activities including: installing software on desktop operating systems, setting up computer equipment and peripherals, researching technical questions and keeping inventory organized. The individual in this position will also support the team on select projects. This role will occasionally be asked to travel locally and provide IT support at our offsite education programs in the City of Chicago. 


Reporting to the Senior System Administrator, you are self-motivated and eager to provide excellent customer service to our Ravinia employees. The ideal candidate will have some work experience supporting Windows, MacOS and iOS operating systems, along with troubleshooting end-user issues related to Google Workspace, wireless networks, video calls, printers, and copiers. Some experience with help desk ticketing systems and Windows Active Directory is a plus.


Duties and Responsibilities

  • Serve as a member of the Ravinia IT support staff

  • Provide first responses to employees relative to software and hardware issues

  • Optimize desktop computers as instructed by system administrators

  • Assist in the deployment of new computer equipment

  • Organize and document spare computer hardware inventory

  • Document technical issues

  • Research and compile reports

  • Pick up IT mail and small packages

  • Handle audio/visual and printer support for Ravinia staff

  • Assist IT team on small projects and tasks as needed

  • Provide occasional on-premise technical support for off site education programs in Chicago, as scheduled

Qualifications


Knowledge and Skills


  • Able to manage tasks efficiently while adhering to organizational procedures and standards

  • Customer service skills

  • Research and problem-solving

  • Lift, arrange, and connect computers, monitors, and peripherals

  • Ability to collaborate and work on a small team

  • Perform tasks independently across a physical campus environment

  • Comfortable supporting remote users


Education & Experience


  • High school diploma or equivalent

  • Experience with Windows and/or Apple computer hardware and software

  • Experience using web-based applications

  • Prior work experience 

  • Valid driver’s license


Work Environment


Schedule: As the IT Program Assistant, you will work a full-time schedule, Monday through Friday, during regular business hours. This individual in this role may occasionally be asked to be available outside regular working hours to assist with IT projects or emergencies.


Office Location: This position is generally on-premises at Ravinia Offices, 418 Sheridan Road, Highland Park, IL and will periodically be asked to handle on premise support requests at three of Ravinia's music program locations in the City of Chicago: Kehrein Center for the Arts, Homan Square Park and Douglass Park.


Benefits

Eligible for the Illinois Paid Leave plan.


Ravinia is an Equal Opportunity Employer

As an equal opportunity employer, Ravinia strongly believes that diversity of backgrounds, experiences, and perspectives is essential to our success. We strive to create and sustain an equitable and inclusive environment for all our employees. Ravinia does not discriminate on the basis of any protected status under federal, state, or local law. We encourage individuals of all identities and abilities to apply.