ZipRecruiter

Log In

1

Training Implementation Manager Jobs in Graham, NC

Studycast

Customer Implementation Manager

Raleigh, NC · On-site

Ensure customers are fully enabled and prepared for go-live, including completion of training ... managing Implementation, Onboarding, or Professional Services teams within a SaaS B2B environment ...

STI

Child Welfare Trainer/Content Developer

Durham, NC · On-site

$31/hr

... Manager : Nicole Walker NC FAST/HSBIA requires the services of a trainer/content developer to ... training implementation of Child Welfare training modules. • Important Note: Statewide travel up ...

Q2 Software, Inc.

Implementation Engineer

Cary, NC · On-site

This role will also interface directly with clients to manage questions and issues during a project ... Take ownership of your team's business results by developing and leading training and execution ...

Q2

Implementation Engineer

Cary, NC

This role will also interface directly with clients to manage questions and issues during a project ... Take ownership of your team's business results by developing and leading training and execution ...

STI

HSBIA Child Welfare Trainer/Content Dev

Durham, NC · On-site

$31.50 - $41.75/hr

... training implementation of Child Welfare training modules. Important Note: Statewide travel up to ... The contractor will, at the direction of management, either ride with an employee driving a state ...

Q2

Technical Implementation Consultant

Cary, NC · On-site

SUMMARY Q2 is seeking an Implementation Engineer to join Q2's Risk & Fraud Management Continuous ... training and execution plans Monitors and impacts key metrics and efficiencies Problem-solve ...

Wingstop

Field Training Manager

Raleigh, NC · On-site

DESCRIPTION The Field Training Manager develops and delivers training for new and existing staff ... Design and implement training programs (classroom, on-the-job, digital) for operations, technical ...

Wingstop

Field Training Manager

Raleigh, NC · On-site

The Field Training Manager develops and delivers training for new and existing staff, focusing on ... Design and implement training programs (classroom, on-the-job, digital) for operations, technical ...

next page

Showing results 1-20

All JobsTraining Implementation Manager JobsTraining Implementation Manager Jobs in Graham, NC

Training Implementation Manager information

See Graham, NC salary details

$31.3K

$83.2K

$135K

How much do training implementation manager jobs pay per year?

As of Jun 12, 2026, the average yearly pay for training implementation manager in Graham, NC is $83,200.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,700.00 and $97,200.00 per year, depending on experience, location, and employer.

How does a Training Implementation Manager typically collaborate with other departments to ensure successful training delivery?

A Training Implementation Manager frequently works cross-functionally, partnering with subject matter experts, HR teams, and department leaders to tailor training programs that meet organizational goals. They coordinate closely with IT for technical support and Learning & Development teams for content alignment. Regular meetings and feedback sessions help ensure training is relevant, accessible, and effectively integrated into daily workflows. This collaborative approach fosters buy-in and maximizes the impact of training initiatives.

What does a Training Implementation Manager do?

A Training Implementation Manager is responsible for planning, coordinating, and overseeing the rollout of training programs within an organization. They ensure that training initiatives align with business goals, manage timelines, and collaborate with stakeholders to deliver effective learning experiences. Their role often involves developing training materials, monitoring program effectiveness, and making adjustments based on feedback and performance metrics. Ultimately, they help ensure employees have the skills and knowledge needed for success.

What are the key skills and qualifications needed to thrive as a Training Implementation Manager, and why are they important?

To thrive as a Training Implementation Manager, you need expertise in instructional design, project management, and adult learning principles, often supported by a bachelor’s degree in education, HR, or a related field. Familiarity with learning management systems (LMS), e-learning authoring tools, and certifications like CPLP or PMP are typically advantageous. Excellent leadership, communication, and organizational skills help you coordinate teams and engage stakeholders effectively. These skills ensure that training programs are delivered efficiently, achieve learning objectives, and drive organizational success.

What is the difference between Training Implementation Manager vs Training Coordinator?

AspectTraining Implementation ManagerTraining Coordinator
CredentialsTypically requires a bachelor’s degree in education, HR, or related field; certifications like CPLP or ATD are commonUsually requires a high school diploma or associate degree; some roles prefer certifications in training or HR
Work EnvironmentLeads training projects, manages teams, and collaborates with stakeholders in corporate or educational settingsCoordinates training sessions, schedules, and logistics, often working closely with trainers and participants
Employer & Industry UsageUsed in corporate, educational, and government sectors for large-scale training initiativesCommon in corporate and nonprofit sectors for organizing and supporting training activities

The Training Implementation Manager focuses on executing and overseeing training programs, managing teams, and ensuring project success. In contrast, the Training Coordinator handles the logistical aspects of training sessions, scheduling, and participant coordination. Both roles are essential in training development but differ in scope and responsibilities.

What job categories do people searching Training Implementation Manager jobs in Graham, NC look for? The top searched job categories for Training Implementation Manager jobs in Graham, NC are:
What cities near Graham, NC are hiring for Training Implementation Manager jobs? Cities near Graham, NC with the most Training Implementation Manager job openings:
Training Implementation Manager jobs near you

Customer Implementation Manager

Studycast

Raleigh, NC • On-site

Full-time

Posted 4 days ago

Job description

About Core Sound Imaging
Core Sound Imaging, a PSG company, is redefining the future of medical imaging through innovative, cloud-based technology. Our flagship platform, Studycast®, is a comprehensive PACS solution designed to enhance operational efficiency, reduce costs, and accelerate the delivery of patient care.
Studycast seamlessly integrates the entire imaging workflow - from EMR to exam, to report, and back to EMR - within a secure, cloud-based environment. Its intuitive interface enables clinicians to view diagnostic-quality images and generate structured reports anytime, anywhere, ensuring timely and informed clinical decisions. Join us in transforming how healthcare professionals manage and share imaging data through innovation, reliability, and cloud technology.
Join us in transforming how healthcare professionals manage and share imaging data through innovation, reliability, and cloud technology
About the role
The Customer Implementation Manager is responsible for leading the implementation experience for all customer implementations. This role oversees the implementation and technical configuration teams ensuring consistent, high-quality delivery that drives rapid customer adoption and optimal time-to-value.
The Customer Implementation Manager is accountable for execution against key operational metrics, including new revenue turn-up velocity, customer time-to-live and time-to-value, customer satisfaction, and team efficiency. This leader will drive continuous process improvement, automation, and scalability across the implementation lifecycle to support increasing customer volume while maintaining service quality.
Success in this role is measured by the ability to deliver predictable, efficient implementations, achieve CSAT targets, and accelerate customer activation and revenue realization.
Key Responsibilities (Duties are illustrative and not inclusive and may vary.)
Team Leadership & Execution
  • Lead, coach, and develop a team of implementation specialists and technical professionals, fostering a high-performance, accountable culture.
  • Establish clear roles, responsibilities, and capacity models across implementation functions.
  • Actively drive team performance to achieve (or exceed) defined KPIs and provide ongoing feedback, coaching, and performance management.
  • Ensure consistent execution of onboarding processes, from project kickoff through go-live and transition to Customer Success.
  • Build and foster a team culture that encourages and rewards driving increased momentum, creative problem solving and an overall bias towards action.

Implementation Delivery & Operational Excellence
  • Own the end-to-end implementation lifecycle, ensuring projects are delivered on time, within scope, and with high quality.
  • Drive achievement of team goals, including:
    • Target new revenue activation.
    • Target % of implementations completed within 30 days.
    • Target % of implementations achieving target CSAT.
  • Implement standardized project management methodologies, tools, and reporting (e.g., Smartsheets, Asana or equivalent).
  • Ensure accurate forecasting of go-live dates to support revenue recognition and financial planning.

Process Improvement & Automation
  • Identify bottlenecks and inefficiencies across the customer onboarding lifecycle and implement scalable solutions.
  • Lead initiatives to reduce time-to-value through process optimization, automation, and improved customer engagement models.
  • Partner with Product and Engineering to influence feature development that improves onboarding efficiency and customer experience.
  • Continuously refine onboarding playbooks, delivery methods, and customer engagement strategies.

Customer Experience & Outcomes
  • Ensure consistent, high-quality customer onboarding experience aligned with customer expectations and business outcomes.
  • Monitor customer feedback and CSAT data to identify trends and implement corrective actions.
  • Act as an escalation point for customer escalations and complex or at-risk implementations.
  • Ensure customers are fully enabled and prepared for go-live, including completion of training, workflow validation, and system readiness.

Cross-Functional Collaboration
  • Partner with Sales to ensure smooth handoff and alignment of customer expectations and scope.
  • Collaborate with Customer Success to ensure a seamless transition post-go-live and alignment of adoption goals.
  • Work closely with Support and Engineering to resolve implementation-related issues and improve product usability.
  • Provide regular reporting and insights to leadership on implementation performance, risks, and opportunities.

Reporting & Analytics
  • Track and report on key implementation metrics, including cycle time, CSAT, resource utilization, and forecast accuracy.
  • Use data-driven insights to inform staff, process improvements, and strategic decisions.
  • Maintain visibility into project health, risks, and delivery timelines across the portfolio.

Qualifications
Education and Experience
  • Bachelor's degree in Business, Healthcare Administration, Information Systems, or related field required.
  • 3-5+ years of experience managing Implementation, Onboarding, or Professional Services teams within a SaaS B2B environment.
  • 3-5+ years of hands-on progressive experience in an Implementation/Onboarding role within a SaaS B2B environment.
  • Experience in healthcare technology is strongly preferred.
  • Proven track record of delivering SaaS B2B implementations at scale while improving efficiency and customer satisfaction.
  • Experience with project management tools (e.g., Smartsheets, Monday, Asana), CRM platforms (e.g., Salesforce, HubSpot), and customer engagement tools.
  • Strong analytical and problem-solving skills with a data-driven approach to decision-making.
  • Demonstrated ability to lead process improvement and automation initiatives.

Success Metrics
  • New Revenue Turn-up: Customer implementation revenue vs. target.
  • Speed to Value: % of implementations completed within target interval.
  • Implementation CSAT: % of implementations achieve CSAT ≥ x%.
  • Forecast Accuracy: Accurate and reliable go-live forecasting.
  • Operational Efficiency: Measurable reduction in implementation cycle time and resource waste.
  • Scalability: Ability to support increased implementation volume without degradation in quality.

Core Competencies
  • Operational leadership and team development
  • Process design and continuous improvement
  • Data-driven decision making
  • Customer-centric mindset
  • Cross-functional collaboration
  • Change management and adaptability

Apply