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Training Implementation Manager Jobs in Boston, MA

ConcertAI

Sr. Implementation Engineer

Cambridge, MA · On-site

Conduct Technical training for customer's IT staff * Occasional travel for installation and service ... Complete documentation of installation activities in the CRM. * Managing customer service ...

Axon

Certinia Implementation Consultant

Boston, MA

You will configure and enhance the PSA system to support project tracking, resource management ... training. * Maintain and govern PSA system data, ensuring accuracy in project records, resource ...

Axon

Certinia Implementation Consultant

Boston, MA · On-site

... training. * Maintain and govern PSA system data, ensuring accuracy in project records, resource ... Manage user access, security roles, and audit compliance. Salesforce System Management ...

Dentaquest

Business Optimization Analyst

Boston, MA

... training, implementation and post implementation efforts to ensure the business can manage the steady state of all new functionality and processes post implementation. * Other duties as assigned.

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All JobsTraining Implementation JobsTraining Implementation Manager JobsTraining Implementation Manager Jobs in Boston, MA

Training Implementation Manager information

See Boston, MA salary details

$42.4K

$112.5K

$182.5K

How much do training implementation manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for training implementation manager in Boston, MA is $112,462.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,000.00 and $131,500.00 per year, depending on experience, location, and employer.

How does a Training Implementation Manager typically collaborate with other departments to ensure successful training delivery?

A Training Implementation Manager frequently works cross-functionally, partnering with subject matter experts, HR teams, and department leaders to tailor training programs that meet organizational goals. They coordinate closely with IT for technical support and Learning & Development teams for content alignment. Regular meetings and feedback sessions help ensure training is relevant, accessible, and effectively integrated into daily workflows. This collaborative approach fosters buy-in and maximizes the impact of training initiatives.

What does a Training Implementation Manager do?

A Training Implementation Manager is responsible for planning, coordinating, and overseeing the rollout of training programs within an organization. They ensure that training initiatives align with business goals, manage timelines, and collaborate with stakeholders to deliver effective learning experiences. Their role often involves developing training materials, monitoring program effectiveness, and making adjustments based on feedback and performance metrics. Ultimately, they help ensure employees have the skills and knowledge needed for success.

What are the key skills and qualifications needed to thrive as a Training Implementation Manager?

To thrive as a Training Implementation Manager, you need expertise in instructional design, project management, and adult learning principles, often supported by a bachelor’s degree in education, HR, or a related field. Familiarity with learning management systems (LMS), e-learning authoring tools, and certifications like CPLP or PMP are typically advantageous. Excellent leadership, communication, and organizational skills help you coordinate teams and engage stakeholders effectively. These skills ensure that training programs are delivered efficiently, achieve learning objectives, and drive organizational success.

What is the difference between Training Implementation Manager vs Training Coordinator?

AspectTraining Implementation ManagerTraining Coordinator
CredentialsTypically requires a bachelor’s degree in education, HR, or related field; certifications like CPLP or ATD are commonUsually requires a high school diploma or associate degree; some roles prefer certifications in training or HR
Work EnvironmentLeads training projects, manages teams, and collaborates with stakeholders in corporate or educational settingsCoordinates training sessions, schedules, and logistics, often working closely with trainers and participants
Employer & Industry UsageUsed in corporate, educational, and government sectors for large-scale training initiativesCommon in corporate and nonprofit sectors for organizing and supporting training activities

The Training Implementation Manager focuses on executing and overseeing training programs, managing teams, and ensuring project success. In contrast, the Training Coordinator handles the logistical aspects of training sessions, scheduling, and participant coordination. Both roles are essential in training development but differ in scope and responsibilities.

What are popular job titles related to Training Implementation Manager jobs in Boston, MA?

For Training Implementation Manager jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Training Implementation Manager jobs in Boston, MA look for?

The top searched job categories for Training Implementation Manager jobs in Boston, MA are:

What cities near Boston, MA are hiring for Training Implementation Manager jobs?

Cities near Boston, MA with the most Training Implementation Manager job openings:

Training Implementation Manager jobs near you

Customer Success Coordinator - Implementation

Allego

Watertown, MA • On-site

$55K - $67K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

What You Will Do:

As an Implementation Customer Success Coordinator, you will play an essential role on our Implementation Services team, helping ensure the seamless onboarding, technical configuration, and early platform success for new Allego customers.

Working directly in partnership with Implementation Customer Success Managers (ICSMs) and Senior ICSMs, you will serve as a key execution partner on client implementations. You are tech-savvy, detail-oriented, and customer-focused, with a passion for problem-solving and hands-on software configuration. In this role, you will assist in building and configuring tailored solutions directly within the Allego Platform on behalf of our customers, while actively guiding and training customer admins on how to manage and support those solutions long-term.

This role is ideal for an ambitious professional looking to expand their career in SaaS implementation and project management within a fast-paced, high-growth environment.

  • Implementation Support: Work directly with ICSMs and Senior ICSMs to support the end-to-end onboarding and implementation lifecycle for new customer accounts.

  • Platform Configuration: Hands-on execution and configuration of user groups, content structures, workflows, and tailored features within the Allego Platform on behalf of the customer based on project requirements.

  • Customer Enablement & Training: Train customer platform administrators and project teams on configuration best practices, ensuring clients are empowered and equipped to maintain and support their solutions post-launch.

  • Project Execution: Assist in tracking project deliverables, managing action items, and ensuring key implementation milestones are completed accurately and on time.

  • Product Expertise: Develop and maintain deep knowledge of the Allego platform functionality, features, and best practices to serve as a reliable technical partner for internal teams and customers.

  • Cross-Functional Coordination: Collaborate closely with internal teams, including Product, Technical Support, and Account Management, to escalate questions and resolve client requests promptly.

  • Data Integrity & Reporting: Maintain accurate project status tracking and customer records in internal systems such as Salesforce to support overall account health monitoring.

  • Process Improvement: Help refine implementation templates, administrative training guides, and configuration playbooks based on customer feedback and recurring execution needs.

Requirements

Experience You Will Bring:

  • Experience: 1–2 years of professional experience in customer service, client relations, software implementation support, or technical application support preferred

  • SaaS & Tech Aptitude: Strong technical aptitude with the ability to quickly master software functionality, navigate web applications, and configure platform settings to meet business needs.

  • Customer Focus: Highly responsive and customer-centric approach, demonstrating urgency, empathy, and ownership in helping clients succeed.

  • Detail & Quality Mindset: Exceptional organizational skills, high attention to detail, and a commitment to quality execution across concurrent tasks and projects.

  • Communication Skills: Excellent written and verbal communication skills, with the confidence to host live training sessions, walk customers through technical steps, and present ideas clearly.

  • Teamwork: Strong interpersonal skills and a collaborative mindset, with a proven ability to partner effectively with project managers and technical peers.

  • Education: Bachelor’s degree or equivalent practical experience required.

  • Tools: Proficiency in Google Workspace, Microsoft Office (Word, Excel, PowerPoint), and familiarity with CRM systems like Salesforce.com or CS platforms (e.g., ChurnZero) is a plus.

Compensation

Base salary: $55,000-67,000

Variable pay target: 10%

Benefits

Allego offers a competitive, comprehensive benefits package, available to full-time employees on day one:

  • Medical, dental, and vision coverage

  • Unlimited vacation

  • Paid parental leave

  • Health Reimbursement Account (HRA)

  • Flexible Spending Account (FSA)

  • 401(k) with company matching

  • Short & long-term disability, AD&D, and life insurance

  • Allego stock options

Apply