... ambulatory cardiac monitoring services. This remote role is responsible for providing timely, compassionate, and professional support via phone and email, assisting with device setup and ...
... ambulatory cardiac monitoring services. This remote role is responsible for providing timely, compassionate, and professional support via phone and email, assisting with device setup and ...
Cardiac Technician
Des Plaines, IL · Remote
$28 - $32/hr
Remote (U.S.) | Hybrid preferred for candidates near our Des Plaines, IL office At SmartCardia, we're not just improving cardiac monitoring, we're revolutionizing it. Our AI-powered wearable ...
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Cardiac Technician
Des Plaines, IL · Remote
$28 - $32/hr
Remote (U.S.) | Hybrid preferred for candidates near our Des Plaines, IL office At SmartCardia, we're not just improving cardiac monitoring, we're revolutionizing it. Our AI-powered wearable ...
Cardiac Technician
Des Plaines, IL · Remote
$28 - $32/hr
Remote (U.S.) | Hybrid preferred for candidates near our Des Plaines, IL office At SmartCardia, we're not just improving cardiac monitoring, we're revolutionizing it. Our AI-powered wearable ...
Quick apply
Cardiac Technician
Des Plaines, IL · Remote
$28 - $32/hr
Remote (U.S.) | Hybrid preferred for candidates near our Des Plaines, IL office At SmartCardia, we're not just improving cardiac monitoring, we're revolutionizing it. Our AI-powered wearable ...
Cardiac Technician
Des Plaines, IL · Remote
$28 - $32/hr
Remote (U.S.) | Hybrid preferred for candidates near our Des Plaines, IL office At SmartCardia, we're not just improving cardiac monitoring, we're revolutionizing it. Our AI-powered wearable ...
Quick apply
Cardiac Technician
Des Plaines, IL · Remote
$28 - $32/hr
Remote (U.S.) | Hybrid preferred for candidates near our Des Plaines, IL office At SmartCardia, we're not just improving cardiac monitoring, we're revolutionizing it. Our AI-powered wearable ...
Remote Cardiac Rhythm Sales Manager
Denver, CO · Remote
$20 - $25.75/hr
Abbott is a global healthcare leader with a field-based opportunity in the Cardiac Rhythm Management division, based in Colorado, Oklahoma or Nebraska. The role partners with regional leadership to ...
Remote Cardiac Rhythm Sales Manager
Denver, CO · Remote
$20 - $25.75/hr
Abbott is a global healthcare leader with a field-based opportunity in the Cardiac Rhythm Management division, based in Colorado, Oklahoma or Nebraska. The role partners with regional leadership to ...
Remote Cardiac Rhythm Sales Manager
Denver, CO · Remote
$20 - $25.75/hr
Abbott is a global healthcare leader with a field-based opportunity in the Cardiac Rhythm Management division, based in Colorado, Oklahoma or Nebraska. The role partners with regional leadership to ...
Remote Cardiac Rhythm Sales Manager
Denver, CO · Remote
$20 - $25.75/hr
Abbott is a global healthcare leader with a field-based opportunity in the Cardiac Rhythm Management division, based in Colorado, Oklahoma or Nebraska. The role partners with regional leadership to ...
Outside Sales Representative
Atlanta, GA · Remote
$50K - $70K/yr
... remote monitoring and enterprise management solutions that drive better outcomes across the health ... Leverage a consultative sales approach to recommend tailored cardiac monitoring solutions.
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Outside Sales Representative
Atlanta, GA · Remote
$50K - $70K/yr
... remote monitoring and enterprise management solutions that drive better outcomes across the health ... Leverage a consultative sales approach to recommend tailored cardiac monitoring solutions.
Sales Representative
Boston, MA · Remote
$60K - $70K/yr
... remote monitoring and enterprise management solutions that drive better outcomes across the health ... Leverage a consultative sales approach to recommend tailored cardiac monitoring solutions.
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Sales Representative
Boston, MA · Remote
$60K - $70K/yr
... remote monitoring and enterprise management solutions that drive better outcomes across the health ... Leverage a consultative sales approach to recommend tailored cardiac monitoring solutions.
Holter/Cardiac Technologist (Remote)
Rockville, MD · Remote
$22/hr
Wearlinq is reimagining ambulatory cardiac monitoring with the first FDA-cleared, real-time, six ... A rare opportunity for remote techs is now open! Clinician must be able to submit comprehensive ...
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Holter/Cardiac Technologist (Remote)
Rockville, MD · Remote
$22/hr
Wearlinq is reimagining ambulatory cardiac monitoring with the first FDA-cleared, real-time, six ... A rare opportunity for remote techs is now open! Clinician must be able to submit comprehensive ...
Cardiac Monitor Technician
San Francisco, CA · Remote
$20 - $25.50/hr
Cardiac Monitor Technician- REMOTE WORK-MUST LIVE IN THE WEST REGION OF THE UNITED STATES. (CALIFORNIA, COLORADO, ARIZONA, WYOMING, OREGON, NEVADA, NEW MEXICO, UTAH, WASHINGTON OR IDAHO). About ...
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Cardiac Monitor Technician
San Francisco, CA · Remote
$20 - $25.50/hr
Cardiac Monitor Technician- REMOTE WORK-MUST LIVE IN THE WEST REGION OF THE UNITED STATES. (CALIFORNIA, COLORADO, ARIZONA, WYOMING, OREGON, NEVADA, NEW MEXICO, UTAH, WASHINGTON OR IDAHO). About ...
Telemetry Technician/Cardiac Monitor Technician/EKG Tech
Brentwood, TN · Remote
$18.50 - $23.75/hr
The Telemetry Technician/Cardiac Monitor Technician/EKG Tech plays a crucial role in our acute ... Familiarity with electronic health records (EHR) and remote patient monitoring platforms Education
Telemetry Technician/Cardiac Monitor Technician/EKG Tech
Brentwood, TN · Remote
$18.50 - $23.75/hr
The Telemetry Technician/Cardiac Monitor Technician/EKG Tech plays a crucial role in our acute ... Familiarity with electronic health records (EHR) and remote patient monitoring platforms Education
Telemetry Technician/Cardiac Monitor Technician/EKG Tech
Brentwood, TN · Remote
$18.50 - $23.75/hr
The Telemetry Technician/Cardiac Monitor Technician/EKG Tech plays a crucial role in our acute ... Familiarity with electronic health records (EHR) and remote patient monitoring platforms Education
Quick apply
Telemetry Technician/Cardiac Monitor Technician/EKG Tech
Brentwood, TN · Remote
$18.50 - $23.75/hr
The Telemetry Technician/Cardiac Monitor Technician/EKG Tech plays a crucial role in our acute ... Familiarity with electronic health records (EHR) and remote patient monitoring platforms Education
Our industry-leading cardiac remote monitoring platform simplifies the management of complex clinical data and enables earlier identification of patient issues-helping clinicians deliver the right ...
Our industry-leading cardiac remote monitoring platform simplifies the management of complex clinical data and enables earlier identification of patient issues-helping clinicians deliver the right ...
Wearlinq is reimagining ambulatory cardiac monitoring with the first FDA-cleared, real-time, six-lead EKG designed to be easier for patients, clinicians, and health systems alike. We sit at the ...
Quick apply
Wearlinq is reimagining ambulatory cardiac monitoring with the first FDA-cleared, real-time, six-lead EKG designed to be easier for patients, clinicians, and health systems alike. We sit at the ...
Senior Clinician Opportunity Wearlinq is reimagining ambulatory cardiac monitoring with the first ... A rare opportunity for remote techs is now open! Clinician must be able to submit comprehensive ...
Senior Clinician Opportunity Wearlinq is reimagining ambulatory cardiac monitoring with the first ... A rare opportunity for remote techs is now open! Clinician must be able to submit comprehensive ...
Holter/Cardiac Technologist
Rockville, MD · On-site +1
$22/hr
Wearlinq is reimagining ambulatory cardiac monitoring with the first FDA-cleared, real-time, six ... A rare opportunity for remote techs is now open! Clinician must be able to submit comprehensive ...
Holter/Cardiac Technologist
Rockville, MD · On-site +1
$22/hr
Wearlinq is reimagining ambulatory cardiac monitoring with the first FDA-cleared, real-time, six ... A rare opportunity for remote techs is now open! Clinician must be able to submit comprehensive ...
Holter/Cardiac Technologist
Rockville, MD · Remote
$22/hr
Wearlinq is reimagining ambulatory cardiac monitoring with the first FDA-cleared, real-time, six ... A rare opportunity for remote techs is now open! Clinician must be able to submit comprehensive ...
Holter/Cardiac Technologist
Rockville, MD · Remote
$22/hr
Wearlinq is reimagining ambulatory cardiac monitoring with the first FDA-cleared, real-time, six ... A rare opportunity for remote techs is now open! Clinician must be able to submit comprehensive ...
EKG Technician (Remote) PST
San Francisco, CA · On-site +1
$24 - $28/hr
EKG Technician - Cardiac Monitoring Center California (Remote) Full Time | Day Shift Pivotal Health Join a growing cardiac monitoring team where your work directly impacts patient care and helps save ...
EKG Technician (Remote) PST
San Francisco, CA · On-site +1
$24 - $28/hr
EKG Technician - Cardiac Monitoring Center California (Remote) Full Time | Day Shift Pivotal Health Join a growing cardiac monitoring team where your work directly impacts patient care and helps save ...
Remote Telemetry Technician
$20 - $25.50/hr
The TMT provides accurate monitoring of patients' cardiac rhythm including prompt recognition and ... Explains remote monitoring process to the patient, answering questions and allaying concerns.
New
Remote Telemetry Technician
$20 - $25.50/hr
The TMT provides accurate monitoring of patients' cardiac rhythm including prompt recognition and ... Explains remote monitoring process to the patient, answering questions and allaying concerns.
New
Territory Manager
Duluth, GA · Remote
Founded in 2014, Zywie is a full-suite, remote cardiac monitoring company specializing in wearable biosensor devices and cloud-based data analytic solutions. Zywie's flagship product is the ...
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Territory Manager
Duluth, GA · Remote
Founded in 2014, Zywie is a full-suite, remote cardiac monitoring company specializing in wearable biosensor devices and cloud-based data analytic solutions. Zywie's flagship product is the ...
Trainee Remote Cardiac Monitoring information
What is the difference between Trainee Remote Cardiac Monitoring vs Trainee Electrocardiogram (ECG) Technician?
| Aspect | Trainee Remote Cardiac Monitoring | Trainee Electrocardiogram (ECG) Technician |
|---|---|---|
| Certifications | Basic healthcare or cardiac monitoring certifications | ECG certification or related training |
| Work Environment | Remote monitoring centers, hospitals, clinics | Medical offices, hospitals, outpatient clinics |
| Job Focus | Monitoring patient cardiac data remotely | Performing and analyzing ECG tests |
| Industry Usage | Healthcare, telemedicine | Cardiology, diagnostic labs |
While both roles involve cardiac health, Trainee Remote Cardiac Monitoring focuses on remotely analyzing patient data, whereas Trainee ECG Technician performs in-person ECG tests. The roles differ mainly in work environment and specific responsibilities, but both require foundational healthcare certifications.
- Overnight Remote Cardiac Monitoring
- Remote Ecg Interpretation
- Remote Telemetry Monitoring
- Remote Cardiac Monitoring
- Remote Rotational
- Remote International Cardiac Monitor Technician
- Internship Remote Telemetry Monitoring
- Night Shift Remote Patient Monitoring
- Remote Advanced Imaging Cardiologist
- Overnight Remote Telemetry Monitoring

$22 - $24/hr
Full-time
Re-posted 29 days ago
Job description
Wearlinq is reimagining ambulatory cardiac monitoring with the first FDA-cleared, real-time, six-lead EKG designed to be easier for patients, clinicians, and health systems alike. We sit at the intersection of clinical cardiology, hardware, software, and data, building products that turn complex cardiac signals into clear, actionable insights.
Position Summary
The Customer Service Representative (CSR) serves as the primary point of contact for patients, clinics, and healthcare partners receiving ambulatory cardiac monitoring services. This remote role is responsible for providing timely, compassionate, and professional support via phone and email, assisting with device setup and troubleshooting, and ensuring a positive patient and provider experience throughout the monitoring process.
The ideal candidate is patient-focused, detail-oriented, and comfortable supporting individuals in a healthcare environment where accuracy, empathy, and compliance are critical.
Key Responsibilities
Patient Support & Device Assistance
- Provide inbound and outbound phone support to patients using ambulatory cardiac monitoring devices (e.g., Holter, Extended Holter, Cardiac Event Monitor, Mobile Cardiac Telemetry).
- Guide patients through device placement, activation, connectivity troubleshooting, and general usage questions.
- Support ship-to-home patients with hookup assistance and monitoring initiation according to established outreach protocols.
- Respond to patient concerns with empathy and professionalism, ensuring patient comfort and understanding.
Clinic and Provider Customer Service
- Serve as a point of contact for ordering clinics, physician offices, and healthcare staff regarding device orders, patient status, and service-related questions.
- Provide timely updates and follow-up communication to clinical partners as needed.
- Escalate urgent or complex concerns to supervisors, clinical teams, or quality leadership per internal escalation procedures.
Documentation & Compliance
- Accurately document all patient and customer interactions in CRM and/or patient management systems.
- Maintain compliance with HIPAA, privacy standards, and internal quality requirements.
- Identify and report any potential patient safety concerns or adverse events according to company policy.
Operational Support
- Assist with coordination of device logistics, replacements, and shipment tracking when necessary.
- Support cross-functional communication with clinical operations, sales, and technical teams to ensure resolution of patient issues.
- Contribute to continuous improvement by identifying recurring patient challenges or service trends.
Required Qualifications
- High school diploma or equivalent required; associate or bachelor's degree preferred.
- 1+ years of customer service experience in a healthcare, medical device, or patient-support environment preferred.
- Comfort working with patients over the phone, including individuals who may be anxious or frustrated.
- Strong verbal and written communication skills.
- Proficiency with computer systems, EMR/CRM platforms, and Microsoft Office or Google Workspace tools.
- Ability to work independently in a fully remote environment while meeting performance expectations.
Preferred Qualifications
- Experience in ambulatory cardiac monitoring, cardiology services, or IDTF operations.
- Familiarity with cardiac monitoring devices such as Holter monitors, event monitors, or telemetry systems.
- Prior experience supporting remote patient populations or medical device troubleshooting.
- Knowledge of basic cardiac rhythm terminology (AFib, PVCs, SVT) is a plus.
Work Environment & Schedule
- Fully remote position with required availability during assigned business hours.
- Frequent phone-based interaction with patients and clinical customers.
- May require participation in rotating coverage schedules depending on operational needs.