... cable services. · Provide customer assistance, education, and information on Centric services ... Prior fiber splicing experience strongly preferred. Benefits · Competitive base pay · Great ...
Quick apply
... cable services. · Provide customer assistance, education, and information on Centric services ... Prior fiber splicing experience strongly preferred. Benefits · Competitive base pay · Great ...
Provide customer assistance, education, and information on Centric services, customer equipment ... Prior fiber splicing experience strongly preferred. Benefits Competitive base pay Great benefits ...
Provide customer assistance, education, and information on Centric services, customer equipment ... Prior fiber splicing experience strongly preferred. Benefits Competitive base pay Great benefits ...
... cable services. · Provide customer assistance, education, and information on Centric services ... Prior fiber splicing experience strongly preferred. Benefits · Competitive base pay · Great ...
Quick apply
... cable services. · Provide customer assistance, education, and information on Centric services ... Prior fiber splicing experience strongly preferred. Benefits · Competitive base pay · Great ...
... cable services. · Provide customer assistance, education, and information on Centric services ... Prior fiber splicing experience strongly preferred. Benefits · Competitive base pay · Great ...
Quick apply
... cable services. · Provide customer assistance, education, and information on Centric services ... Prior fiber splicing experience strongly preferred. Benefits · Competitive base pay · Great ...
... services, customer equipment, and products. • Troubleshoot and resolve service issues on-site ... Prior fiber splicing experience strongly preferred. Benefits • Competitive base pay • Great ...
... services, customer equipment, and products. • Troubleshoot and resolve service issues on-site ... Prior fiber splicing experience strongly preferred. Benefits • Competitive base pay • Great ...
... cable services. · Provide customer assistance, education, and information on Centric services ... Prior fiber splicing experience strongly preferred. Benefits · Competitive base pay · Great ...
Quick apply
... cable services. · Provide customer assistance, education, and information on Centric services ... Prior fiber splicing experience strongly preferred. Benefits · Competitive base pay · Great ...
... customer relations. The Quantum Network Manager is responsible for ensuring compliance with ... Implements fiber-optic links for quantum entanglement distribution and quantum communication ...
... customer relations. The Quantum Network Manager is responsible for ensuring compliance with ... Implements fiber-optic links for quantum entanglement distribution and quantum communication ...
Quantum Network Manager
Chicago, IL · On-site
$130 - $155/hr
... customer relations. The Quantum Network Manager is responsible for ensuring compliance with ... Implements fiber-optic links for quantum entanglement distribution and quantum communication ...
Quantum Network Manager
Chicago, IL · On-site
$130 - $155/hr
... customer relations. The Quantum Network Manager is responsible for ensuring compliance with ... Implements fiber-optic links for quantum entanglement distribution and quantum communication ...
Be Seen First
Sales Representative | Entry Level
North Fort Myers, FL · On-site
$50K - $75K/yr
Represent top brands like Quantum Fiber and AT&T, promoting their services and products * Manage customer inquiries and offer solutions tailored to their needs * Participate in event marketing ...
Quick apply
Be Seen First
Sales Representative | Entry Level
North Fort Myers, FL · On-site
$50K - $75K/yr
Represent top brands like Quantum Fiber and AT&T, promoting their services and products * Manage customer inquiries and offer solutions tailored to their needs * Participate in event marketing ...
Be Seen First
Sales Representative | Entry Level
North Fort Myers, FL · On-site
$50K - $75K/yr
Represent top brands like Quantum Fiber and AT&T, promoting their services and products * Manage customer inquiries and offer solutions tailored to their needs * Participate in event marketing ...
Quick apply
Be Seen First
Sales Representative | Entry Level
North Fort Myers, FL · On-site
$50K - $75K/yr
Represent top brands like Quantum Fiber and AT&T, promoting their services and products * Manage customer inquiries and offer solutions tailored to their needs * Participate in event marketing ...
Customer Service Manager
Columbia, MO · On-site
Socket Fiber is a company with more than 25 years of experience. We are committed to innovation, quality, and delivering exceptional service to our customers. Join our dynamic team and help shape the ...
Customer Service Manager
Columbia, MO · On-site
Socket Fiber is a company with more than 25 years of experience. We are committed to innovation, quality, and delivering exceptional service to our customers. Join our dynamic team and help shape the ...
Customer Service & Activation Representative
Surprise, AZ · On-site
$15.50 - $21/hr
Overview Wyyerd Fiber is seeking a Customer Service and Activation Representative (CSAR) to be part of a high-energy, customer-focused team that handles inbound sales, customer support, and service ...
Quick apply
Customer Service & Activation Representative
Surprise, AZ · On-site
$15.50 - $21/hr
Overview Wyyerd Fiber is seeking a Customer Service and Activation Representative (CSAR) to be part of a high-energy, customer-focused team that handles inbound sales, customer support, and service ...
Customer Service Trainee
Farmington Hills, MI · On-site +1
$14.25 - $19.75/hr
Job Title: Customer Service Trainee Number of Positions: 8 Location: Farmington Hills, MI Location Specifics: Fully Remote Job Summary: Candidates must reside in Michigan within a reasonable ...
Customer Service Trainee
Farmington Hills, MI · On-site +1
$14.25 - $19.75/hr
Job Title: Customer Service Trainee Number of Positions: 8 Location: Farmington Hills, MI Location Specifics: Fully Remote Job Summary: Candidates must reside in Michigan within a reasonable ...
Customer Service Trainee
Farmington Hills, MI · Remote
$14.25 - $19.75/hr
Job Title: Customer Service Trainee Number of Positions: 8 Location: Farmington Hills, MI Location Specifics: Fully Remote Job Summary: Candidates must reside in Michigan within a reasonable ...
Customer Service Trainee
Farmington Hills, MI · Remote
$14.25 - $19.75/hr
Job Title: Customer Service Trainee Number of Positions: 8 Location: Farmington Hills, MI Location Specifics: Fully Remote Job Summary: Candidates must reside in Michigan within a reasonable ...
Fiber Technician Trainee
Omaha, NE · On-site
$18/hr
GridSource is seeking Fiber Technician Trainees to join our crew in the Omaha, NE area. No ... services to our customers * Accountability/dependability (on time and on load when scheduled and ...
Fiber Technician Trainee
Omaha, NE · On-site
$18/hr
GridSource is seeking Fiber Technician Trainees to join our crew in the Omaha, NE area. No ... services to our customers * Accountability/dependability (on time and on load when scheduled and ...
Home Solutions Expert
Minneapolis, MN · On-site
... Quantum Fiber, and T-Mobile, we aim to make our customer's lives better every day. Our mission is ... Understand all the products and services * Sell Chipr's products through door-to-door, MDU, and ...
Home Solutions Expert
Minneapolis, MN · On-site
... Quantum Fiber, and T-Mobile, we aim to make our customer's lives better every day. Our mission is ... Understand all the products and services * Sell Chipr's products through door-to-door, MDU, and ...
Customer Service Representative
O Fallon, MO · On-site
$15 - $20.25/hr
Gateway Fiber is seeking an outstanding individual to fill the role of Customer Service Representative. Gateway Fiber is a locally owned and operated internet service provider on a mission to ...
Customer Service Representative
O Fallon, MO · On-site
$15 - $20.25/hr
Gateway Fiber is seeking an outstanding individual to fill the role of Customer Service Representative. Gateway Fiber is a locally owned and operated internet service provider on a mission to ...
Home Solutions Expert
Abilene, TX · On-site
... Quantum Fiber, and T-Mobile, we aim to make our customer's lives better every day. Our mission is ... Understand all the products and services * Sell Chipr's products through door-to-door, MDU, and ...
Home Solutions Expert
Abilene, TX · On-site
... Quantum Fiber, and T-Mobile, we aim to make our customer's lives better every day. Our mission is ... Understand all the products and services * Sell Chipr's products through door-to-door, MDU, and ...
Home Solutions Expert
Ocala, FL · On-site
... Quantum Fiber, and T-Mobile, we aim to make our customer's lives better every day. Our mission is ... Understand all the products and services * Sell Chipr's products through door-to-door, MDU, and ...
Home Solutions Expert
Ocala, FL · On-site
... Quantum Fiber, and T-Mobile, we aim to make our customer's lives better every day. Our mission is ... Understand all the products and services * Sell Chipr's products through door-to-door, MDU, and ...
Fiber Splicer Trainee
Corsicana, TX · On-site
$20 - $24/hr
MasTec Communications Group performs both wireline and wireless communication services on a ... Responsibilities After completion of training, Fiber Splicer Trainees will have a working knowledge ...
Fiber Splicer Trainee
Corsicana, TX · On-site
$20 - $24/hr
MasTec Communications Group performs both wireline and wireless communication services on a ... Responsibilities After completion of training, Fiber Splicer Trainees will have a working knowledge ...
Trainee Quantum Fiber Customer Service information
Is remote Trainee Quantum Fiber Customer Service a stressful job?
Remote Trainee Quantum Fiber Customer Service roles typically involve handling customer inquiries and troubleshooting technical issues, which can be demanding but are generally manageable with proper training. The job may include performance metrics and call volume expectations that contribute to stress levels, but a supportive environment and clear guidelines help mitigate this. Overall, stress levels vary based on individual resilience and workload management skills.
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Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 14 days ago
Job description
Technician – Fiber Installations
Reports to: Manager – Fiber Installation
Job Summary:Centric Services (“Centric”) delivers industry-leading high-speed internet through Centric Fiber and natural gas services through its UniGas division. Centric serves ground-up commercial and residential developments, as well as master-planned communities in all major metropolitan markets across Texas and Central Florida. As the only integrated telecom and natural gas provider currently in the market, Centric is rapidly expanding into new regions due to its advantageous dual-model approach. Our team is dedicated to bridging infrastructure gaps through strategic value creation and continuous innovation.
The Technician – Fiber installations is the main interface for home builders and subscribers in residential communities. This role is responsible for performing fiber splicing, residential home installations, preparing, and troubleshooting fiber optic cables and systems for Centric Fiber customers. The position is field-based, requiring daily reporting to the office and traveling into Centric communities.
· Perform fiber splicing, testing, and troubleshooting of fiber optic cables and connections.
· Point of contact for 3rd party contractors for troubleshooting.
· Conduct residential home installations of internet, phone, TV, and cable services.
· Provide customer assistance, education, and information on Centric services, customer equipment, and products.
· Troubleshoot and resolve service issues on-site.
· Upsell applications and additional equipment to customers when appropriate.
· Take appropriate action to expedite workflow to consistently meet customer appointments and company commitments.
· Interface with customer and technical service departments to collaborate on subscriber issues, develop troubleshooting and corrective action plans, work scheduling, and ticket clearing.
· Install, service, disconnect, change, or reconnect telephone and modem equipment, serving customer residences.
· Install, service, disconnect, change, or reconnect for television and provisioning in MAUI system.
· Provide general maintenance and troubleshooting for FDHs.
· Assist ISP tech with troubleshooting and maintenance of distribution cabinets.
· On call support for after-hours and weekend issues.
· Support region with rollout of new equipment and software rollouts.
· Ensure all work is completed in accordance with company procedures and in compliance with municipal, state, and federal laws and guidelines.
· Participate in community and company social media outlets – monitor company commentary, respond to complaints and accolades, and monitor community happenings.
Requirements
· High School Diploma or GED.
· 2+ years of related telecommunications or mass media experience.
· Previous customer service experience.
· Valid driver’s license and clean driving record.
· Ability to work hours that may include evenings, weekends, and holidays if necessary.
· Must be able to work effectively with a team in a fast-paced environment.
· Up to 100% local market travel and up to 10% travel to all markets in Texas.
Preferred Requirements:· College-level training in telecommunications or mass media.
· Prior fiber splicing experience strongly preferred.
Benefits
· Competitive base pay
· Great benefits (medical, dental, vision, and more)
· Generous PTO policy
· 10 company-paid holidays
· 401(k) plan with 5% company match
Centric Infrastructure Group is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.