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Trainee Quantum Fiber Customer Service Jobs (NOW HIRING)

PLATINUM EXECUTIVES INC

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Sales Representative | Entry Level

Fort Myers, FL · On-site

$50K - $75K/yr

Represent top brands like Quantum Fiber and AT&T, promoting their services and products * Manage customer inquiries and offer solutions tailored to their needs * Participate in event marketing ...

PLATINUM EXECUTIVES INC

Be Seen First

Sales Representative | Entry Level

Fort Myers, FL · On-site

$50K - $75K/yr

Represent top brands like Quantum Fiber and AT&T, promoting their services and products * Manage customer inquiries and offer solutions tailored to their needs * Participate in event marketing ...

GridSource

Fiber Technician Trainee

Omaha, NE · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

GridSource is seeking Fiber Technician Trainees to join our crew in the Omaha, NE area. No ... services to our customers * Accountability/dependability (on time and on load when scheduled and ...

MasTec Communications Group

Fiber Splicer Trainee

Sterling, VA · On-site

$24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

MasTec Communications Group performs both wireline and wireless communication services on a ... Responsibilities After completion of training, Fiber Splicer Trainees will have a working knowledge ...

Wyyerd Fiber

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Customer Service & Activation Representative

Surprise, AZ · On-site

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Overview Wyyerd Fiber is seeking a Customer Service and Activation Representative (CSAR) to be part of a high-energy, customer-focused team that handles inbound sales, customer support, and service ...

Delta Dental of Michigan

Customer Service Trainee

$14.75 - $20.50/hr

  • Medical

  • Dental

Customer Service Trainee Candidates must reside in Michigan within a reasonable commuting distance of our Farmington Hills, MI office for team meetings, collaborative sessions, and training. Training ...

Chipr Home Solutions

Home Solutions Expert

Abilene, TX · On-site

  • Medical

  • Dental

  • Vision

... Quantum Fiber, and T-Mobile, we aim to make our customer's lives better every day. Our mission is ... Understand all the products and services * Sell Chipr's products through door-to-door, MDU, and ...

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Trainee Quantum Fiber Customer Service information

Is remote Trainee Quantum Fiber Customer Service a stressful job?

Remote Trainee Quantum Fiber Customer Service roles typically involve handling customer inquiries and troubleshooting technical issues, which can be demanding but are generally manageable with proper training. The job may require strong communication skills and patience, and workload levels can vary depending on call volume and company policies.
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Trainee Quantum Fiber Customer Service jobs near you
Infographic showing various Trainee Quantum Fiber Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Technician - Fiber Installations

Centric Fiber Op Co, LLC

Spring, TX

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Job description

Technician - Fiber Installations

Reports to: Manager - Fiber Installation

Job Summary:

Centric Services ("Centric") delivers industry-leading high-speed internet through Centric Fiber and natural gas services through its UniGas division. Centric serves ground-up commercial and residential developments, as well as master-planned communities in all major metropolitan markets across Texas and Central Florida. As the only integrated telecom and natural gas provider currently in the market, Centric is rapidly expanding into new regions due to its advantageous dual-model approach. Our team is dedicated to bridging infrastructure gaps through strategic value creation and continuous innovation.
The Technician - Fiber installations is the main interface for home builders and subscribers in residential communities. This role is responsible for performing fiber splicing, residential home installations, preparing, and troubleshooting fiber optic cables and systems for Centric Fiber customers. The position is field-based, requiring daily reporting to the office and traveling into Centric communities.

Responsibilities:

       Perform fiber splicing, testing, and troubleshooting of fiber optic cables and connections.

       Point of contact for 3rd party contractors for troubleshooting.

       Conduct residential home installations of internet, phone, TV, and cable services.

       Provide customer assistance, education, and information on Centric services, customer equipment, and products.

       Troubleshoot and resolve service issues on-site.

       Upsell applications and additional equipment to customers when appropriate.

       Take appropriate action to expedite workflow to consistently meet customer appointments and company commitments.

       Interface with customer and technical service departments to collaborate on subscriber issues, develop troubleshooting and corrective action plans, work scheduling, and ticket clearing.

       Install, service, disconnect, change, or reconnect telephone and modem equipment, serving customer residences.

       Install, service, disconnect, change, or reconnect for television and provisioning in MAUI system.

       Provide general maintenance and troubleshooting for FDHs.

       Assist ISP tech with troubleshooting and maintenance of distribution cabinets.

       On call support for after-hours and weekend issues.

       Support region with rollout of new equipment and software rollouts.

       Ensure all work is completed in accordance with company procedures and in compliance with municipal, state, and federal laws and guidelines.

       Participate in community and company social media outlets - monitor company commentary, respond to complaints and accolades, and monitor community happenings.

Requirements

       High School Diploma or GED.

       2+ years of related telecommunications or mass media experience.

       Previous customer service experience.

       Valid driver's license and clean driving record.

       Ability to work hours that may include evenings, weekends, and holidays if necessary.

       Must be able to work effectively with a team in a fast-paced environment.

       Up to 100% local market travel and up to 10% travel to all markets in Texas.

Preferred Requirements:

       College-level training in telecommunications or mass media.

       Prior fiber splicing experience strongly preferred.

Benefits

       Competitive base pay

       Great benefits (medical, dental, vision, and more)

       Generous PTO policy

       10 company-paid holidays

       401(k) plan with 5% company match

Centric Infrastructure Group is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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