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Centric Fiber information

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$15

$27

$45

How much do centric fiber jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for centric fiber in the United States is $27.80, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $31.49 per hour, depending on experience, location, and employer.

What is Centric Fiber and what does the company do?

Centric Fiber is a telecommunications company that specializes in providing high-speed fiber optic internet services to residential and business customers. The company focuses on delivering reliable, fast, and affordable internet connections, often in areas that are underserved by traditional service providers. Centric Fiber is known for its customer-focused approach and modern infrastructure, aiming to enhance connectivity for communities and businesses. Their services typically include gigabit-speed internet, Wi-Fi solutions, and responsive customer support.

What are the key skills and qualifications needed to thrive as a Fiber Optic Technician, and why are they important?

To thrive as a Fiber Optic Technician, you need a solid understanding of fiber optic installation, termination, splicing, and troubleshooting, typically supported by a high school diploma or technical certification. Familiarity with tools such as OTDRs, fusion splicers, and network testing equipment is essential, and certifications like FOA or ETA can enhance your qualifications. Attention to detail, problem-solving abilities, and effective communication skills help technicians work safely and efficiently, often as part of a team. Mastering these skills ensures reliable network performance and customer satisfaction in high-demand telecommunications environments.

What are the typical daily responsibilities of a Fiber Optic Technician at Centric Fiber?

As a Fiber Optic Technician at Centric Fiber, your daily responsibilities will likely include installing, splicing, testing, and maintaining fiber optic cables to ensure optimal connectivity for customers. You may work both indoors and outdoors, handling equipment and troubleshooting network issues. Coordination with team members, project managers, and sometimes customers is important for efficient scheduling and service delivery. Attention to detail and adherence to safety protocols are essential in this hands-on, technical role.

What is the difference between Centric Fiber vs Fiber Optic Technician?

AspectCentric FiberFiber Optic Technician
CertificationsTypically requires fiber optic certifications like FOA or OSHA safety trainingRequires similar certifications, including FOA certification and safety training
Work EnvironmentField installation, maintenance, and repair of fiber optic networksFieldwork involving installation, testing, and troubleshooting fiber optic cables
Industry UsageTelecommunications, internet service providers, data centersTelecommunications, network providers, construction companies

Both roles involve installing and maintaining fiber optic networks, requiring similar certifications and working environments. While Centric Fiber may refer to a specific company or service provider, Fiber Optic Technicians are generally the professionals performing these tasks across various companies. The main difference lies in the context: Centric Fiber as a company or brand versus the general job role of a Fiber Optic Technician.

More about Centric Fiber jobs
What cities are hiring for Centric Fiber jobs? Cities with the most Centric Fiber job openings:
What states have the most Centric Fiber jobs? States with the most job openings for Centric Fiber jobs include:
What job categories do people searching Centric Fiber jobs look for? The top searched job categories for Centric Fiber jobs are:
Centric Fiber jobs near you
Infographic showing various Centric Fiber job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 71% Full Time, 25% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $57,818 per year, or $27.8 per hour.

Residential Fiber Technician - Customer Experience (Giga Guide)

Centric Fiber Op Co, LLC

Saint Hedwig, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Job description

Giga Guide

Reports to: Manager – Fiber Installations

Job Summary:

Centric Fiber (“Centric”) delivers industry-leading high-speed internet through Centric

Fiber. Centric Fiber serves ground-up commercial and residential developments, as well as

master-planned communities in all major metropolitan markets across Texas, Arizona and

Central Florida. Centric Fiber is rapidly expanding into new regions due to its advantageous

fiber-as-a-utility approach. Our team is dedicated to bridging infrastructure gaps through

strategic value creation and continuous innovation.

We are seeking an energetic and customer-focused Giga Guide (GG) to represent Centric in

the field and deliver an outstanding onboarding experience to new residents. Giga Guides

play a critical role in conducting preinstalls, completing customer installs, addressing

technical tickets, and ensuring residents have a seamless service activation process. This

position emphasizes customer service, installation readiness, and relationship building to

help maximize customer satisfaction and increase capture rates in Centric Fiber

communities.

Responsibilities:

  • Serve as the primary in-person point of contact for new residents during move-in and
  • scheduled service activation.
  • Educate residents on Centric Fiber’s internet offerings; highlighting benefits, features,
  • and available plans.
  • Perform preinstalls in homes to ensure readiness prior to resident move-in.
  • Complete customer installs when service activation is not preinstalled.
  • Address and resolve technical tickets, including provisioning and troubleshooting of
  • installed equipment, as needed.
  • Document installs, activations, and service resolutions using all applicable systems and
  • tools.
  • Maintain daily schedules, calls, and KPI metrics to meet performance goals.
  • Promote additional services and upgrades to increase capture rate within assigned
  • communities.
  • Gather resident feedback and communicate potential service or process issues to
  • internal stakeholders.
  • Build positive relationships with builders, sales offices, and community partners to
  • support resident engagement.
  • Collaborate with dispatch, sales, and operations teams to resolve issues quickly and
  • ensure smooth installations.

Requirements

  • High School Diploma / GED
  • Strong interpersonal and communication skills with a customer-first approach
  • Ability to work evenings and weekends as needed to support move-ins and community
  • events
  • Valid driver’s license and insurable driving record required; must be able to drive a
  • company vehicle.
  • Ability to work independently and manage schedules effectively
  • Preferred Requirements:
  • Previous experience in customer service, sales, or technical support
  • Experience working in residential communities, telecom, or utilities industries
  • Bilingual skills (Spanish/English) a plus

Benefits

  • Competitive base pay + bonus
  • Great benefits (medical, dental, vision, and more)
  • Generous PTO policy
  • 10 company-paid holidays
  • 401(k) plan with 5% company match
  • Centric Fiber is an Equal Opportunity Employer. Qualified applicants will receive
  • consideration for employment without regard to race, color, religion, sex, sexual orientation,
  • gender identity, national origin, disability, or veteran status.