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Trainee Medical Claims Processor Jobs in Rochester, NY

Claims Adjuster Trainee

Rochester, NY · Hybrid

$60K - $63K/yr

... the claims process from start to finish. You'll have the support of a collaborative team and ... Medical, dental & vision, including free preventative care * Wellness & mental health programs

Medical Biller

Rochester, NY · Remote

$20 - $25/hr

Stay informed of billing requirements, payer updates, and process changes that may impact claims ... or medical claims processing preferred. * Experience with LHCSA, home care, or long-term care ...

Medical Biller

Rochester, NY · On-site

$20 - $25/hr

Stay informed of billing requirements, payer updates, and process changes that may impact claims ... or medical claims processing preferred. * Experience with LHCSA, home care, or long-term care ...

Medical Biller

Rochester, NY · On-site

$20 - $25/hr

Stay informed of billing requirements, payer updates, and process changes that may impact claims ... or medical claims processing preferred. * Experience with LHCSA, home care, or long-term care ...

Sales Trainee

Rochester, NY · On-site

$21.63/hr

Learn Graybar's sales and distribution process * Develop product knowledge of electrical ... Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits. * Life Insurance ...

Sales Trainee

Rochester, NY · On-site

$21.63/hr

Learn Graybar's sales and distribution process * Develop product knowledge of electrical ... Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits. * Life Insurance ...

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Trainee Medical Claims Processor information

See Rochester, NY salary details

$13

$19

$25

How much do trainee medical claims processor jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for trainee medical claims processor in Rochester, NY is $19.21, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $21.35 per hour, depending on experience, location, and employer.

What are some common challenges faced by Trainee Medical Claims Processors during their initial months on the job?

Trainee Medical Claims Processors often find it challenging to quickly learn the various medical terminologies, insurance codes, and company-specific software required for accurate claims assessment. Adapting to a fast-paced environment, where attention to detail is critical to avoid errors or delays in claim processing, can also be demanding. However, most organizations provide structured training, mentorship from experienced team members, and regular feedback to help new hires build competence and confidence. Collaborating closely with other processors and supervisors is key to overcoming these challenges and ensuring a smooth transition.

What is a Trainee Medical Claims Processor?

A Trainee Medical Claims Processor is an entry-level professional responsible for learning and assisting with the review, evaluation, and processing of medical insurance claims. They verify patient and treatment information, ensure claims are accurate and complete, and follow established guidelines to determine payment eligibility. Trainees typically work under the supervision of experienced processors and receive on-the-job training to understand insurance policies, medical terminology, and relevant regulations. Their role is crucial in helping healthcare providers and patients receive timely payments and resolve any discrepancies in claims.

What are the key skills and qualifications needed to thrive as a Trainee Medical Claims Processor, and why are they important?

To thrive as a Trainee Medical Claims Processor, you need a basic understanding of medical terminology, attention to detail, and at least a high school diploma or equivalent. Familiarity with claims management software, health insurance platforms, and basic office applications is typically required. Strong organizational skills, effective communication, and the ability to handle confidential information with integrity help you excel in this role. These skills ensure accurate claims processing, minimize errors, and contribute to efficient and reliable healthcare reimbursement.

What is the difference between Trainee Medical Claims Processor vs Medical Claims Processor?

AspectTrainee Medical Claims ProcessorMedical Claims Processor
CredentialsOn-the-job training, no formal certification required initiallyTypically requires certification or experience in claims processing
Work EnvironmentTraining environment, supervised tasksIndependent processing, more responsibility
Job ResponsibilitiesAssisting with claims, learning proceduresReviewing, processing, and approving claims

The main difference is that a Trainee Medical Claims Processor is in training and gaining skills, while a Medical Claims Processor has more experience and handles claims independently. Trainees focus on learning procedures, whereas experienced processors manage full claim processing tasks.

What are the most commonly searched types of Medical Claims Processor jobs in Rochester, NY? The most popular types of Medical Claims Processor jobs in Rochester, NY are:
What are popular job titles related to Trainee Medical Claims Processor jobs in Rochester, NY? For Trainee Medical Claims Processor jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Trainee Medical Claims Processor jobs in Rochester, NY look for? The top searched job categories for Trainee Medical Claims Processor jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Trainee Medical Claims Processor jobs? Cities near Rochester, NY with the most Trainee Medical Claims Processor job openings:
Infographic showing various Trainee Medical Claims Processor job openings in Rochester, NY as of July 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $39,953 per year, or $19.2 per hour.

$60K - $63K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago


Progressive Insurance rating

8.7

Company rating: 8.7 out of 10

Based on 594 frontline employees who took The Breakroom Quiz

69th of 299 rated insurance


Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.
As a claims adjuster trainee, you'll learn how to help customers get back on the road after an accident. This is not a field position, which means you'll be building relationships with customers over the phone. In a fast-paced environment, you'll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You'll have the support of a collaborative team and ongoing coaching from leaders. We'll also teach you the insurance stuff - providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.
This is a hybrid role, which means you'll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that's at home or in the office, for a period of 12 months. After that period, the days you'll be expected to report to an office for important meetings, training, and collaboration will vary based on business need. In this hybrid work environment, you'll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you're welcome to work in the office as often as you would like.
You must reside within 50 miles of Progressive's Rochester Claims office at 400 Meridian Centre Blvd., Rochester, NY 14618
Duties & responsibilities (upon completion of training):
  • Determine coverage
  • Determine liability (who's at fault for the damages)
  • Interview customers, claimants, and witnesses
  • Partner with appraisers/estimators to manage vehicle repairs
  • Negotiate with customers and other insurance carriers and resolve claims

Must-have qualifications:
  • Three years of work experience OR
  • Bachelor's degree OR
  • Two years work experience and an associate degree

Schedule: During onboarding, Monday - Friday 8:30 AM - 5:30 PM. After training, Monday - Friday 8:00 AM - 5:00 PM or 9:00 AM - 6:00 PM, depending on business need
Location: Rochester, NY
Compensation:
  • Once you complete training (which includes passing any necessary testing requirements), your salary will be $60,500 - $63,000/year. However, during training, you will be paid an hourly rate based on your annual salary.
  • Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits:
  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical, dental & vision, including free preventative care
  • Wellness & mental health programs
  • Health care flexible spending accounts, health savings accounts, & life insurance
  • Paid time off, including volunteer time off
  • Paid & unpaid sick leave where applicable, as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse, inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance

Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.
Equal Opportunity Employer
Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.
For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/
#LI-Hybrid
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