Trade Operations Manager Jobs in Ohio (NOW HIRING)

Are you a strategic thinker with a passion for global trade, innovation and data driven decision making? Owens Corning is looking for a trade professional to join our team as our Global Trade Operations Analyst, a high-impact role that reports to our Global Trade Operations Leader.  This role blends trade acumen, data analytics, innovation, process design and cross-functional collaboration.

At Owens Corning, we believe trade compliance is not just about meeting regulatory requirements, it's about enabling business agility, driving financial value, and building resilient supply chains. As an Operations Analyst on our Global Trade Team, you will drive compliance and efficiency in our North American Trade Operations, as well as drive initiatives that support our broader global trade strategy.

In this role, you will cultivate strategic partnerships with customs brokers, governing agencies, internal and external stakeholders.  You will play a pivotal role in aligning trade strategy with business goals and operational execution.  To succeed, this role requires creativity, innovation, and a problem-solving approach to trade challenges, with a passion for leveraging technology and data to drive decisions and continuous improvement.

We're seeking a licensed customs broker (preferred) with expertise in US and Canadian global trade regulations and data analystics. If you are passionate about trade, are analytical and data-driven, curious and thrive in a fast-paced, collaborative environment, this is your chance to make a meaningful impact.

Join us and be part of a team that's redefining what Global Trade can achieve, through innovation, integrity, and global leadership

Reports to: Global Trade Operations Leader

JOB RESPONSIBILITIES

Primary Responsibilities

Trade Operations & Broker / Forwarder Management

• Manage daytoday operational relationships with customs brokers and freight forwarders to ensure compliance with regulatory, contractual, and internal control requirements.
• Support broker and forwarder performance management, including KPI tracking, scorecards, issue resolution, and continuous improvement initiatives.
• Coordinate new broker engagement, lane transitions, and onboarding activities, including system access, process alignment, and documentation readiness.

Import, Export & Government Agency Engagement

• Execute and oversee import and export activities in compliance with applicable customs laws, export control regulations, and other government agency requirements.
• Serve as an operational point of contact with government authorities such as U.S. Customs and Border Protection (CBP), Canada Border Services Agency (CBSA), Bureau of Industry and Security (BIS), and other applicable agencies.
• Support responses to government inquiries, audits, verifications, and requests for information in coordination with Trade leadership, Trade Data, Legal, and other stakeholders.

PostEntry / PostExport Review & Audit

• Conduct postentry and postexport reviews to validate accuracy of customs declarations, including valuation, classification, origin, licensing, and special program usage.
• Identify errors or discrepancies, Perform structured root cause analysis and develop corrective and preventive action recommendations, prepare postsummary corrections or amendments, and coordinate required corrective filings.
• Analyze audit metrics to identify systemic and recurring issues, leading improvement projects that strengthen broker performance, business execution, and overall compliance scores.

• Partner with crossfunctional teams to implement sustainable improvements that reduce risk and prevent recurrence.
• Maintain audit ready documentation, records, and evidence to support internal controls and regulatory compliance.

Trade Analytics, Insights & Reporting

• Analyze trade, broker, and financial data to identify trends, compliance risks, cost drivers, and optimization opportunities.
• Develop analytical insights, reports, and dashboards that support leadership visibility, decisionmaking, and continuous improvement.
• Support duty management, reconciliation activities, and financial reporting related to trade operations.

Invoice Audit, Reconciliation & Bond Management

• Review, validate, and approve customs broker and freight forwarder invoices to ensure accuracy, rate compliance, and proper billing.
• Support reconciliation programs and ensure appropriate application and monitoring of customs bonds.
• Monitor bond sufficiency and coordinate renewals or adjustments in collaboration with Trade leadership and finance.

Training & CrossFunctional Engagement

• Deliver functional and processbased training to internal stakeholders including warehouse operations, sales, sourcing, tax, finance, logistics, and planning teams.
• Act as a subjectmatter resource for daytoday trade questions, issue resolution, and operational guidance.
• Promote awareness of trade compliance requirements, controls, and roles across the organization.

Process Optimization & New Lane Onboarding

• Support trade process mapping, documentation, and standardization initiatives.
• Lead or support onboarding new trade lanes, including process design, risk assessment, broker readiness, and control implementation.
• Identify opportunities to simplify, automate, and scale trade processes through technology and improved workflows.

JOB REQUIREMENTS

MINIMUM QUALIFICATIONS:

• Licensed U.S. Customs Broker (Preferred)
• Bachelor's degree in Supply Chain, International Business, Finance, or a related field, or equivalent relevant experience.

EXPERIENCE

• 5-8+ years of experience in global trade compliance, logistics, or international operations.
• Demonstrated handson experience across both import and export compliance activities.
• Experience working directly with customs brokers, freight forwarders, and multiple government agencies.
• Experience operating in a crossfunctional, matrixed, multinational environment.

KNOWLEDGE, SKILLS & ABILITIES

Technical & Analytical Skills

• Strong working knowledge of customs regulations, valuation, origin, classification, export controls, recordkeeping, and audit requirements.
• Ability to analyze complex trade data and translate findings into actionable insights.
• Proficiency with trade management systems, ERP platforms, and data analysis tools (Data staging, visualization, insights).

Professional Effectiveness

• Strong attention to detail and commitment to auditquality execution.
• Effective communicator capable of engaging both technical and nontechnical stakeholders.
• High integrity, accountability, and ownership mindset.

Problem Solving & Continuous Improvement

• Proven ability to identify issues, perform root cause analysis, and implement corrective actions.
• Ability to manage multiple priorities in a fastpaced, compliancedriven environment.

Global Mindset & Continuous Learning

• Interest in global trade complexity and regulatory change.
• Commitment to continuous learning and maintaining Licensed Customs Broker continuing education requirements.

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About Owens Corning  

Owens Corning is a branded building products leader with three complementary market-leading businesses providing roofing, insulation, and doors primarily for residential markets in North America and Europe. The company operates with an integrated go-to-market strategy and a unique set of OC Advantages - including its iconic brand, unparalleled commercial strength, leading technology, and winning cost position - to help customers win and grow in the market. Owens Corning is committed to helping build better and achieve more through winning partnerships, leading performance, and engaging people. Founded in 1938 and headquartered in Toledo, Ohio, Owens Corning is listed on the New York Stock Exchange (NYSE: OC). For more information, visit www.owenscorning.com. 

Owens Corning is an equal opportunity employer. Except in limited circumstances such as formal apprenticeship programs, Owens Corning does not employ anyone under the age of 18.