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Trackman Jobs (NOW HIRING)

TrackMan A/S

Customer Service Specialist

Phoenix, AZ · On-site

$17 - $22.25/hr

You'll play a key role in ensuring our customers have seamless, satisfying experiences with Trackman products, whether assisting them via phone, email, or chat. Key Responsibilities Customer Service:

TrackMan A/S

Customer Service Specialist

Phoenix, AZ · On-site

$17 - $22.25/hr

You'll play a key role in ensuring our customers have seamless, satisfying experiences with Trackman products, whether assisting them via phone, email, or chat. Key Responsibilities Customer Service:

TrackMan A/S

Shipping Associate

Phoenix, AZ · On-site

$16 - $19/hr

Play a key role in Trackman's U.S. shipping operations We're looking for a reliable Shipping Associate to manage domestic small-parcel fulfillment, ensuring orders are packed accurately and shipped ...

TrackMan A/S

Key Account Coordinator

Phoenix, AZ · On-site

Trackman is looking for a Key Account Coordinator to join our SIM Scheduling & Maintenance team. This role is the operational backbone of our Key Account program. This role will support our most ...

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How much do trackman jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for trackman in the United States is $15.43, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $15.87 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a trackman?

To thrive as a Trackman, you need a solid understanding of railway track maintenance, mechanical aptitude, and physical fitness, often supported by a high school diploma or equivalent. Familiarity with hand tools, power equipment, track inspection devices, and safety protocols is typically required, and some positions may require OSHA or railroad safety certifications. Attention to detail, teamwork, and effective communication are important soft skills for working efficiently and safely in crews. These skills and qualifications ensure the safe, reliable, and continuous operation of railways by maintaining track infrastructure to high standards.

What is the difference between Trackman vs Golf Instructor?

AspectTrackmanGolf Instructor
CredentialsOften requires certification in using Trackman technologyRequires PGA or LPGA certification and teaching credentials
Work EnvironmentGolf courses, indoor training facilities, sports labsGolf courses, driving ranges, indoor golf centers
Industry UsageUsed for swing analysis, data collection, and performance trackingProvides personalized coaching and swing instruction
Search & Comparison IntentCompare technology tools for golf performanceCompare coaching methods and qualifications

While Trackman is a high-tech device used for swing analysis and data collection, a Golf Instructor focuses on providing personalized coaching and instruction. Both roles are integral to golf performance improvement but serve different functions within the industry.

What is a trackman job?

A Trackman job typically involves operating and maintaining radar-based tracking systems used in sports, manufacturing, or transportation to monitor movement and collect data. The role may require technical skills, knowledge of the specific equipment, and attention to detail, often working in outdoor or industrial environments. Certifications or training in the relevant technology can be beneficial for employment.

What are the main challenges a trackman faces in maintaining railway tracks, and how can they overcome them?

Trackmen often encounter challenges such as working in varying weather conditions, handling heavy equipment, and ensuring safety in high-traffic rail areas. To overcome these, they rely on strong teamwork, follow strict safety protocols, and receive ongoing training to stay updated on maintenance techniques. Regular communication with supervisors and other crew members is essential for addressing issues quickly and keeping railway operations running smoothly.

How do you become a trackman?

To become a Trackman, typically you need relevant experience in golf, sports, or technology, along with knowledge of data analysis and tracking systems. Certification programs or training provided by Trackman or similar companies can also be beneficial, and familiarity with golf swing mechanics or sports performance is often preferred.

What does a trackman do?

Trackmen are railway workers responsible for the maintenance, repair, and inspection of railroad tracks and related infrastructure. Their duties include ensuring tracks are safe for trains, fixing any defects, replacing worn-out rails or sleepers, and clearing debris or obstructions. Trackmen often work outdoors in various weather conditions and may need to work night shifts or weekends to keep train services running smoothly. Their role is crucial in preventing accidents and ensuring the efficient operation of rail transport.
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Trackman jobs near you
Infographic showing various Trackman job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Temporary. Highlights an 100% Physical job distribution, with an average salary of $32,089 per year, or $15.4 per hour.

Customer Service Specialist

TrackMan A/S

Phoenix, AZ • On-site

$17 - $22.25/hr

Other

Re-posted 10 days ago

Job description

As a Customer Service Specialist, you'll be the frontline connection for customers seeking assistance. This role requires a passion for customer care, strong communication skills, and the ability to solve technical issues with a proactive approach. You'll play a key role in ensuring our customers have seamless, satisfying experiences with Trackman products, whether assisting them via phone, email, or chat.
Key Responsibilities
Customer Service:

  • Respond promptly to customer inquiries via phone and email, maintaining professionalism and empathy in every interaction.
  • Educate customers on product features, updates, and troubleshooting steps to empower them to utilize Trackman products fully.
  • Handle a high volume of incoming customer support requests, maintaining response time and quality standards.
  • Conduct proactive outreach to customers following up on recent interactions to confirm resolution satisfaction and offer additional assistance if needed.
  • Assist new customers with onboarding by providing personalized guidance through initial setup, configuration, and usage of Trackman products, ensuring they feel confident and fully equipped to use all key features and functionalities.
Customer Support:
  • Provide high-quality support and guidance to customers, addressing questions, troubleshooting issues, and ensuring efficient resolutions.
  • Identify, diagnose, and resolve technical issues related to Trackman products and services, documenting cases thoroughly in our support system.
  • Participate in team training sessions, knowledge-sharing meetings, and customer support improvement initiatives to stay current on product updates and new features.
  • Engage with international customers and coordinate with translation resources as needed to ensure clear and accurate support across multiple languages.
Internal Processes:
  • Collaborate with cross-functional teams to escalate complex cases when necessary and follow up to ensure timely solutions.
  • Document each interaction thoroughly in the customer support system, ensuring accurate records of issues, resolutions, and follow-up actions.
Education & Experience:
  • Proven experience in a customer service/support role, ideally within technology or a related industry.
  • Ability to manage multiple cases efficiently and prioritize tasks in a fast-paced environment.
  • Experience with remote troubleshooting, diagnostics, or technical support.
  • High school diploma or equivalent; additional education in IT, customer service, or a related field is a plus
Skills & Competencies:
  • Familiarity with sports technology, particularly golf, baseball, or similar fields.
  • Strong troubleshooting and problem-solving abilities with a keen eye for detail.
  • Excellent communication skills, both verbal and written, with a friendly, customer-centric attitude.
Technical Proficiency:
  • Proficiency in ticketing software such as Zendesk.
  • Proficiency with the Windows OS and general knowledge of computer systems; the additional understanding of networking systems is a plus
  • General knowledge of technologies, for example: TVs, Projectors, Monitors, Laptops, and Mobile Devices.
  • Proficiency in Microsoft Office applications and collaboration tools is essential for effective communication, teamwork, and presentation of technical information.

Join the home of a powerful sports brand and a one-of-a-kind technology
Our proprietary technology is based on expert knowledge about radar, computer vision, data, and software engineering. Our solutions are developed by specialists who endlessly explore and challenge new technical boundaries. Trackman's blend of cutting-edge technology, sports, and continued growth make our company an outstanding place to work. Our work culture is entrepreneurial, ambitious, and rewarding as you get to collaborate with inspiring colleagues and interact with the leaders of golf, baseball, and football. Based on a unique brand reputation, we are proud of working in close partnership with the top athletes, organizations, and teams that rely on our technology to stay ahead of the race.
We are a Danish company founded, owned, and managed since 2003 by three entrepreneurs with a strong passion for sports. Today, we have a global footprint with our headquarter located in Denmark (Hørsholm) and offices in New York, Phoenix, Poland, Tokyo and Seoul. We employ over 700 people worldwide, half of which work in Denmark, where most hardware and software products are developed, tested and manufactured.
Where innovation happens
At Trackman, we know that great people make great products. We believe that teams thrive and innovation sparks in an atmosphere where people are encouraged to think for themselves, where everybody's voices are heard, and where the best ideas prevail in the pursuit of the exceptional solution. This mix is what makes Trackman an inspiring company - for our customers and our colleagues.
Share our Passion!
Apply today and join a company with great technologies, passionate colleagues, and great opportunities to grow
Applications are continuously assessed, so please send your application as soon as possible.

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