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Track And Trace Jobs in Oregon (NOW HIRING)

TraceLink, Inc

Sales Executive, Senior (Remote)

OR · On-site +1

Many customers will simultaneously participate in the Track & Trace ABP commercialization journey. In these situations, the Sales Executive works collaboratively with Track & Trace Customer Account ...

TraceLink, Inc

Sales Executive, Senior (Remote)

OR · On-site +1

Many customers will simultaneously participate in the Track & Trace ABP commercialization journey. In these situations, the Sales Executive works collaboratively with Track & Trace Customer Account ...

TraceLink, Inc

Sales Executive, Senior (Remote)

OR · On-site +1

Many customers will simultaneously participate in the Track & Trace ABP commercialization journey. In these situations, the Sales Executive works collaboratively with Track & Trace Customer Account ...

TraceLink, Inc

Sales Executive, Senior (Remote)

OR · On-site +1

Many customers will simultaneously participate in the Track & Trace ABP commercialization journey. In these situations, the Sales Executive works collaboratively with Track & Trace Customer Account ...

Expeditors

Transcon Agent

Portland, OR

Track and Trace Transcon files and reporting * Ensure accurate and timely client and vendor billing * Ensure delivery of freight and timely clearance when applicable * Interact with customers in ...

Expeditors

Transcon Agent

Portland, OR · On-site

Track and Trace Transcon files and reporting * Ensure accurate and timely client and vendor billing * Ensure delivery of freight and timely clearance when applicable * Interact with customers in ...

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All JobsTrack And Trace JobsTrack And Trace Jobs in Oregon

Track And Trace information

See Oregon salary details

$15

$32

$53

How much do track and trace jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for track and trace in Oregon is $32.60, according to ZipRecruiter salary data. Most workers in this role earn between $23.89 and $38.89 per hour, depending on experience, location, and employer.

What is a track and trace?

Track and Trace jobs involve monitoring, recording, and managing the movement of goods throughout the supply chain. Professionals in these roles use specialized software and tracking systems to ensure shipments are correctly documented and delivered on time. They communicate with carriers, resolve delays or discrepancies, and provide updates to customers and internal teams. This work is critical for maintaining supply chain transparency, efficiency, and compliance with regulations.

What are the key skills and qualifications needed to thrive as a track and trace specialist?

To thrive as a Track and Trace Specialist, you need strong attention to detail, organizational skills, and a background in supply chain logistics or transportation management. Familiarity with logistics tracking software, ERP systems, and sometimes certifications like Certified Supply Chain Professional (CSCP) are commonly required. Problem-solving abilities, effective communication, and the capacity to work under pressure help you excel in this role. These skills ensure accurate shipment tracking, timely deliveries, and effective issue resolution, which are critical for smooth supply chain operations.

What are the primary challenges faced by professionals in track and trace roles, and how can they be effectively managed?

Track and Trace professionals often encounter challenges such as managing high volumes of shipment data, quickly resolving discrepancies in tracking information, and ensuring timely communication with clients and carriers. To effectively manage these issues, it's important to develop strong attention to detail, utilize advanced tracking software, and maintain clear, proactive communication with all stakeholders. Working in a collaborative team environment also helps, as colleagues can share insights and support problem-solving during peak periods or unexpected disruptions.

What is the difference between Track And Trace vs Warehouse Operative?

AspectTrack And TraceWarehouse Operative
CertificationsLogistics, supply chain certificationsHealth & safety, forklift licenses
Work EnvironmentLogistics centers, distribution hubsWarehouses, storage facilities
Employer & IndustryTransport, logistics companiesRetail, manufacturing warehouses
Job FocusMonitoring shipments, tracking deliveriesPicking, packing, inventory management

While both roles operate within logistics and warehousing, Track And Trace specialists focus on tracking shipments and ensuring delivery accuracy, often working with tracking systems and logistics software. Warehouse Operatives handle physical tasks like packing and inventory management. Understanding these differences helps job seekers find roles aligned with their skills and certifications.

What are popular job titles related to Track And Trace jobs in Oregon?

For Track And Trace jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Track And Trace jobs in Oregon look for?

The top searched job categories for Track And Trace jobs in Oregon are:

What cities in Oregon are hiring for Track And Trace jobs?

Cities in Oregon with the most Track And Trace job openings:

Track And Trace jobs near you
Infographic showing various Track And Trace job openings in Oregon as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $67,812 per year, or $32.6 per hour.

Customer Account Manager, Senior (Remote)

TraceLink, Inc

OR • On-site, Remote

Full-time

Posted 11 days ago

Key responsibilities

  • Manage and develop long-term account strategies to maximize customer value and growth.

  • Plan, coordinate, and lead in-person executive and operational reviews with customer stakeholders.

  • Identify, qualify, and close opportunities for renewal, expansion, and new compliance-related products.

Job description

Senior Customer Account Manager Position Summary

The Senior Customer Account Manager (Track & Trace Agentic Business Processes)is responsible for protecting, growing, and strengthening TraceLink's Track & Trace customer relationships with our most valuable customers. Serving as the primary commercial owner for the Track & Trace Agentic Business Process (T&T ABP) commercialization journey across an assigned portfolio of customers, the Senior CAM helps customers maximize the value of their serialization, compliance, and digital compliance operations while expanding adoption of TraceLink's Track & Trace platform, compliance solutions, and Track & Trace-related Agentic Business Processes.

The Senior CAM owns the complete commercial lifecycle of the T&T ABP journey, including customer strategy, renewals, compliance expansion, pipeline development, forecasting, and the introduction of new Track & Trace and compliance-related Agentic Business Processes that improve compliance, productivity, and operational performance.

This is an outside sales/field-based role that requires hands-on executive relationship management, frequent on-site customer visits, and intentional territory planning. The CAM owns the complete commercial lifecycle of the T&T ABP journey, including account strategy, renewals, compliance expansion, pipeline development, forecasting, and the introduction of new Track & Trace and compliance-related Agentic Business Processes that improve compliance, productivity, and operational performance. 

Many customers will simultaneously pursue a broader Supply Chain Agentic Business Process (SC ABP) transformation journey. In these situations, the CAM works collaboratively with the SC ABP sales organization while independently owning the T&T ABP commercial relationship, ensuring customers experience a coordinated commercial engagement across both commercialization journeys.

This role is ideal for a consultative enterprise account manager who excels at developing executive relationships, managing complex customer portfolios, executing disciplined commercial processes, and driving long-term customer value.

Key ResponsibilitiesDrive Outside Sales & On-Site Strategic Engagement

  • Execute Field-Based Account Strategies: Proactively manage a high-touch, outside sales model with regular travel to customer sites to build intimacy, establish presence, and drive strategic initiatives.

  • Lead In-Person Executive Sessions: Plan, coordinate, and lead high-impact, face-to-face Customer Operational Reviews (CORs), Executive Business Reviews (EBRs), commercial planning sessions, and strategic account reviews with C-suite and senior leaders.

  • Build On-Site Relationships: Establish deep, trusted relationships across geographically dispersed teams, engaging on-site with business, compliance, supply chain, quality, and IT stakeholders.

Own the Track & Trace ABP Commercial Journey

  • Serve as the primary commercial owner for the Track & Trace ABP commercialization journey across an assigned portfolio of customers.

  • Develop and execute long-term account strategies that maximize customer value, recurring revenue, and commercial growth.

  • Develop and maintain comprehensive account plans using TraceLink's WISE operating platform (an AI-powered Sales assistant).

  • Build trusted relationships with executive, business, compliance, supply chain, quality, and IT stakeholders.

  • Coordinate, prepare, and conduct Customer Operational Reviews (CORs), Executive Business Reviews (EBRs), commercial planning sessions, and strategic account reviews.

  • Develop deep expertise in each customer's Track & Trace operating model, compliance processes, business priorities, and digital transformation initiatives.

Protect and Expand the Compliance Business

  • Develop and execute renewal strategies that maximize customer retention and long-term customer value.

  • Build and maintain a healthy pipeline of renewal, Track & Trace expansion, compliance expansion, and Track & Trace ABP opportunities sufficient to achieve assigned business objectives.

  • Identify, qualify, and close expansion opportunities across the Track & Trace portfolio.

  • Position Track & Trace-related Agentic Business Processes that improve compliance execution, operational efficiency, and customer business outcomes.

  • Position additional compliance capabilities including MINT Serialized Shipment, POET Compliance Exceptions, and future compliance-related products and services.

  • Build business cases demonstrating operational, compliance, and financial value.

  • Execute targeted commercial campaigns that reinforce TraceLink's differentiated value proposition.

Execute Commercial Excellence

  • Execute opportunities using TraceLink's commercial methodology and sales process.

  • Apply disciplined MEDDPICC qualification throughout the opportunity lifecycle to improve opportunity quality and forecast predictability.

  • Maintain accurate forecasts, account plans, opportunity strategies, customer engagement plans, and commercial documentation within WISE and CRM.

  • Ensure pipeline hygiene by maintaining accurate opportunity stages, close dates, next steps, qualification criteria, account strategies, and forecast commitments.

  • Utilize TraceLink value frameworks, business value tools, and commercial assets to execute consistent customer engagement and opportunity progression.

  • Participate in forecast reviews, opportunity reviews, account strategy reviews, and business operating cadences.

Partner on Supply Chain Transformation

  • Identify customer initiatives involving broader supply chain transformation, operational digitalization, or AI-enabled operations.

  • Introduce qualified Supply Chain ABP opportunities supported by documented customer objectives, business value hypotheses, executive stakeholder alignment, and MEDDPICC qualification.

  • Partner closely with SC ABP teammates to coordinate customer engagement while maintaining ownership of the Track & Trace ABP commercialization journey.

  • Present a unified TraceLink commercial strategy that enables customers to pursue both commercialization journeys simultaneously.

Protect Customer Success

  • Proactively identify commercial, operational, competitive, and customer health risks.

  • Coordinate internal resources to resolve customer issues and protect recurring revenue.

  • Collaboratively partner closely with Customer Success, Professional Services, Product Management, Marketing, Solution Consulting, and Support to ensure successful customer outcomes.

  • Represent customer priorities internally and advocate for customer success across the organization.

Success MeasuresThe Senior Customer Account Manager is measured on:

  • T&T Revenue Retention (Gross Revenue Retention)

  • T&T Expansion Annual Recurring Revenue

  • Successful Introduction of Track & Trace Agentic Business Processes

  • Acquisition of Customer Operational Reviews (CORs) and Executive Business Reviews (EBRs)

  • Qualified Supply Chain ABP Opportunity Referrals

  • Forecast Accuracy

  • Pipeline Hygiene and Commercial Process Compliance

  • Effective Adoption of WISE Commercial Methodology and MEDDPICC

QualificationsRequired Experience

  • 6-10+ years of proven outside sales, field-based enterprise account management, strategic account development, or enterprise software sales experience managing tier-1 key accounts.

  • Demonstrated track record in an outside sales model, including a history of travel (up to 20%) to conduct face-to-face meetings, host on-site EBRs, and build executive rapport in person.

  • Experience managing complex strategic customer relationships.

  • Demonstrated success protecting and expanding recurring software revenue.

  • Experience engaging executive business and IT stakeholders.

  • Strong commercial negotiation, opportunity qualification, forecasting, and account planning skills.

  • Experience utilizing CRM systems and structured commercial sales methodologies.

  • Proven record establishing collaborative internal cross-functional relationships

  • Excellent written, verbal, and executive communication skills.
     

Preferred Experience

  • Life sciences, healthcare, supply chain, ERP, or enterprise SaaS experience.

  • Knowledge of pharmaceutical compliance, serialization, or supply chain operations.

  • Experience using MEDDPICC or similar enterprise opportunity qualification methodologies.

  • Experience working in cross-functional enterprise commercial organizations.

Core Competencies

  • Outside Sales & Territory Management

  • Field Presence & On-Site Executive Engagement

  • Executive Relationship Management

  • Strategic Account Planning

  • Commercial Negotiation

  • Customer Business Acumen

  • Enterprise SaaS

  • Consultative Selling

  • Business Value Selling

  • MEDDPICC Opportunity Qualification

  • WISE Commercial Methodology

  • Pipeline & Forecast Management

  • Cross-Functional Leadership

  • Executive Communication & Presentation

What Success Looks Like

Successful Senior Customer Account Managers serve as the trusted commercial leaders for the Track & Trace ABP commercialization journey. They consistently retain and expand TraceLink's Track & Trace business, introduce new Track & Trace and compliance-related Agentic Business Processes, execute disciplined commercial processes, maintain predictable forecasts and high-quality pipelines, and identify strategic Supply Chain ABP opportunities. By combining strong customer relationships with operational excellence, they collaborate seamlessly across the organization to maximize long-term customer value across both commercialization journeys while delivering predictable business results.

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