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Tpv Agent Jobs (NOW HIRING)

AnswerNet

Remote Full time Call Center Agent

$16/hr

... TPV.com, and Ansercomm to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of ...

AnswerNet

Remote Full time Call Center Agent

$16/hr

... TPV.com, and Ansercomm to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of ...

New Answernet Inc

Remote Call Center Agent

El Paso, TX · Remote

$14/hr

Customer Service Agent - Remote Job Type: Part Time - Work from Home Hours: Open Availability ... TPV.com, and Ansercomm, to name a few. Together with our affiliates, AnswerNet operates more than ...

Cerida Investment Corp

Call Center Agent FT/PT Remote

Yuma, AZ · Remote

$15 - $19.50/hr

Customer Service Agent - Remote Job Type: Full-time/Part-time Hours: Varies with flexibility across ... TPV.com, and Ansercomm, to name a few. Together with our affiliates, AnswerNet operates more than ...

AnswerNet

Inbound Call Center Agent

$16/hr

... TPV.com, and Ansercomm, to name a few. Together with our affiliates, AnswerNet operates more than ... that agent activity is closely monitored using call center technology to ensure call quality ...

AnswerNet

Call Center Agent FT/PT Remote

$15.75 - $20.50/hr

Customer Service Agent - Remote Job Type: Full-time/Part-time Hours: Varies with flexibility across ... TPV.com, and Ansercomm, to name a few. Together with our affiliates, AnswerNet operates more than ...

AnswerNet

Call Center Agent FT/PT Remote

$16.80/hr

Customer Service Agent - Remote Job Type: Full-time/Part-time Hours: Varies with flexibility across ... TPV.com, and Ansercomm, to name a few. Together with our affiliates, AnswerNet operates more than ...

AnswerNet

Call Center Supervisor-ON SITE AKRON

Akron, OH · On-site

$17/hr

... TPV.com, and Ansercomm, to name a few. Together with our affiliates, AnswerNet operates more than ... agent performance to attain goals. Attend regular Quality Calibration and feedback sessions ...

AnswerNet

Call Center Supervisor-ON SITE AKRON

Akron, OH · On-site

$17/hr

... TPV.com, and Ansercomm, to name a few. Together with our affiliates, AnswerNet operates more than ... agent performance to attain goals. Attend regular Quality Calibration and feedback sessions ...

AnswerNet

Call Center Agent Bilingual-REMOTE

$16/hr

... TPV.com, and Ansercomm, to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of ...

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How much do tpv agent jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for tpv agent in the United States is $30.15, according to ZipRecruiter salary data. Most workers in this role earn between $23.56 and $39.66 per hour, depending on experience, location, and employer.

What is a TPV agent?

A TPV (Third-Party Verification) Agent is responsible for verifying customer transactions, agreements, or service changes to ensure accuracy and prevent fraud. They follow a scripted process to confirm details with customers, typically over the phone, and record the verification for compliance purposes. TPV Agents work in industries like telecommunications, utilities, and sales, helping businesses maintain transparency and regulatory compliance. Strong communication skills, attention to detail, and adherence to protocols are essential for success in this role.

What are the key skills and qualifications needed to thrive in the TPV agent position, and why are they important?

To excel as a TPV (Third Party Verification) Agent, you need strong communication skills, attentive listening, and the ability to follow compliance protocols, often supported by a high school diploma or equivalent. Familiarity with call center software, CRM systems, and basic telephony is important, with some employers preferring prior call center or verification process experience. Exceptional attention to detail, professionalism, and the ability to remain calm and courteous under pressure are highly valued soft skills. These strengths ensure accuracy, uphold regulatory standards, and deliver a positive customer experience in a fast-paced environment.

What does a TPV agent do?

As a TPV Agent, your typical day involves handling inbound and outbound calls to verify customer orders, services, or account changes with strict adherence to scripted compliance procedures. You’ll interact directly with customers, meticulously document responses, and work as part of a team dedicated to ensuring accuracy and preventing fraud. Many TPV Agents work in structured call center environments with scheduled shifts and performance metrics. Successful agents often collaborate with supervisors or quality assurance teams to review calls and maintain a high standard of compliance. The role offers valuable experience in customer service and compliance that can support further career growth in call center operations or quality assurance roles.

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Tpv Agent jobs near you
Infographic showing various Tpv Agent job openings in the United States as of August 2026, with employment types broken down into 42% Full Time, 29% Part Time, and 29% Contract. Highlights an 43% In-person, and 57% Remote job distribution, with an average salary of $62,702 per year, or $30.1 per hour.

Remote Full time Call Center Agent

AnswerNet

Remote

$16/hr

Part-time

Re-posted 23 days ago

AnswerNet rating

4.7

Company rating: 4.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

60th of 71 rated call and contact centers

Job description

Customer Service Agent - Remote
Job Type: Full Time - Work from Home
Hours: Varies with flexibility, Evenings
Salary: $16.00
Benefits: Available after 60 days for full-time employees
About AnswerNet
AnswerNet is the brand name for the AnswerNet family of companies, including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we process over 125 million interactions per year.
Job Summary:
We are looking for remote customer-oriented service representatives who provide high-level customer service solutions to all customers/clients on a daily basis. Answer all incoming calls and make outgoing calls specific to each program or project you are assigned, using the tools provided by AnswerNet and the client to properly document all customer interactions, while maintaining a sense of integrity regarding both the company and the customer, while adhering to all company policies and procedures.
Job Duties / Responsibilities / Essential Functions:
Manage large amounts of inbound calls and make consistent outbound calls.
Identify and assess customers' needs to achieve satisfaction
Provide accurate, valid, and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure the resolution
Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers
Required Knowledge /Skills / Abilities / Qualifications:
Proven customer support experience or experience as a client service representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
Must be a strong communicator: strong verbal, written, and interpersonal communication skills
Ability to multitask, prioritize, and manage time effectively
Proficient in typing
Must be a peer leader: exemplary attendance, positive attitude, professional conduct, and high-level customer service skills
Solution-Oriented CSR: an individual with a strong sense of integrity and a dedication to quality, one who always goes to the next level to deliver an unforgettable customer experience
Computer Skills: familiarity with Windows and Microsoft Office, and the ability to quickly learn new software with provided training.
Flexibility with scheduling and work hours
At least 1 year of previous high-volume call center experience
Experience working with an automatic dialer
Must be computer literate
Pleasant phone demeanor
Experience in both Inbound and Outbound environments
Other requirements may vary as determined by management.
Driven by Success: they want to constantly innovate and push themselves, and your team, to be the best in the industry least one year of previous high-volume call center experience
WAH Requirements:
PC/Laptop with at least Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible)
Hard-wired high-speed internet connection (ethernet cable)
USB-connected Headset
Webcam
A quiet, dedicated place to work free from distractions, including pets and children.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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