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Tow Dispatcher Jobs (NOW HIRING)

Ritchie Bros.

Tow Truck Driver

Schenectady, NY · On-site

$24/hr

Tow truck drivers will be responsible for providing best-in-class towing service for RB Global ... Drivers will provide status updates to customers and dispatchers, and will perform all ...

Ritchie Bros.

Tow Truck Driver

Buckhannon, WV · On-site

$23/hr

Tow truck drivers will be responsible for providing best-in-class towing service for RB Global ... Drivers will provide status updates to customers and dispatchers, and will perform all ...

Ritchie Bros.

Tow Truck Driver

Justin, TX · On-site

$21.75 - $29.75/hr

Tow truck drivers will be responsible for providing best-in-class towing service for RB Global ... Drivers will provide status updates to customers and dispatchers, and will perform all ...

Ritchie Bros.

Tow Truck Driver

Puyallup, WA · On-site

$20.25 - $27.50/hr

Tow truck drivers will be responsible for providing best-in-class towing service for RB Global ... Drivers will provide status updates to customers and dispatchers, and will perform all ...

Global Pacific Support

Tow truck driver

Houston, TX · On-site

$17.75 - $24/hr

Respond promptly to dispatch requests and provide timely towing services. * Secure vehicles properly on the tow truck to avoid damage during transport. * Conduct pre-trip and post-trip inspections of ...

Haidlen Ford

Tow Truck Driver

Oakdale, CA · On-site

$19 - $25.75/hr

Respond promptly to dispatch calls for towing, recovery, or roadside assistance. * Safely load, secure, and transport vehicles using flatbed or wheel-lift tow trucks. * Provide emergency roadside ...

Ritchie Bros.

Tow Truck Driver

Justin, TX · On-site

$23/hr

Tow truck drivers will be responsible for providing best-in-class towing service for RB Global ... Drivers will provide status updates to customers and dispatchers, and will perform all ...

Ritchie Bros.

Tow Truck Driver

Spokane Valley, WA · On-site

$23/hr

Tow truck drivers will be responsible for providing best-in-class towing service for RB Global ... Drivers will provide status updates to customers and dispatchers, and will perform all ...

ROADNET TOWING SERVICES

Tow Truck Driver

Pearland, TX · On-site

$16.50 - $22.50/hr

Day-to-day tasks include responding to dispatch calls, providing basic roadside assistance (such as ... The Tow Truck Driver must follow all traffic laws, adhere to company safety practices, perform ...

New

Ritchie Bros.

Tow Truck Driver

Saint Paul, MN · On-site

$18.75 - $25.50/hr

Tow truck drivers will be responsible for providing best-in-class towing service for RB Global ... Drivers will provide status updates to customers and dispatchers, and will perform all ...

Ritchie Bros.

Tow Truck Driver

Schenectady, NY · On-site

$18.75 - $25.50/hr

Tow truck drivers will be responsible for providing best-in-class towing service for RB Global ... Drivers will provide status updates to customers and dispatchers, and will perform all ...

Ritchie Bros.

Tow Truck Driver

Puyallup, WA · On-site

$26/hr

Tow truck drivers will be responsible for providing best-in-class towing service for RB Global ... Drivers will provide status updates to customers and dispatchers, and will perform all ...

Ritchie Bros.

Tow Truck Driver

Schenectady, NY · On-site

$24/hr

Tow truck drivers will be responsible for providing best-in-class towing service for RB Global ... Drivers will provide status updates to customers and dispatchers, and will perform all ...

Ritchie Bros.

Tow Truck Driver

Cicero, NY · On-site

$24/hr

Tow truck drivers will be responsible for providing best-in-class towing service for RB Global ... Drivers will provide status updates to customers and dispatchers, and will perform all ...

Elite Dispatching, LLC

Dispatcher

Clackamas, OR · On-site

$20 - $23/hr

Dispatcher Position Type: Full-Time Location: Portland, Oregon Position Summary: Elite Dispatching ... Direct tow truck drivers to proper locations, monitoring their routes as required * Review calls ...

Ritchie Bros.

Tow Truck Driver

Saint Paul, MN · On-site

$18.75 - $25.50/hr

Tow truck drivers will be responsible for providing best-in-class towing service for RB Global ... Drivers will provide status updates to customers and dispatchers, and will perform all ...

Ritchie Bros.

Tow Truck Driver

Justin, TX · On-site

$21.75 - $29.75/hr

Tow truck drivers will be responsible for providing best-in-class towing service for RB Global ... Drivers will provide status updates to customers and dispatchers, and will perform all ...

Haidlen Ford

Tow Truck Driver

Oakdale, CA · On-site

$16.90 - $18/hr

Respond promptly to dispatch calls for towing, recovery, or roadside assistance. * Safely load, secure, and transport vehicles using flatbed or wheel-lift tow trucks. * Provide emergency roadside ...

Ritchie Bros.

Tow Truck Driver

Grove City, OH · On-site

$17.25 - $23.75/hr

Tow truck drivers will be responsible for providing best-in-class towing service for RB Global ... Drivers will provide status updates to customers and dispatchers, and will perform all ...

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Tow Dispatcher information

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$11

$22

$40

How much do tow dispatcher jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for tow dispatcher in the United States is $22.12, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.04 per hour, depending on experience, location, and employer.

What does a tow dispatcher do?

A Tow Dispatcher is responsible for coordinating and dispatching tow trucks to assist stranded motorists, remove vehicles from accident scenes, or relocate illegally parked vehicles. They communicate with drivers, customers, and sometimes law enforcement to ensure the right equipment is sent to each job as quickly as possible. Tow Dispatchers must keep accurate records, use GPS or dispatch software, and handle high-pressure situations calmly. Their work is essential for keeping traffic flowing smoothly and providing timely roadside assistance.

What are the key skills and qualifications needed to thrive as a tow dispatcher?

To thrive as a Tow Dispatcher, you need strong organizational skills, attention to detail, and a good understanding of local geography, typically supported by a high school diploma or equivalent. Familiarity with dispatching software, GPS systems, and two-way radios is commonly required in this role. Excellent communication, problem-solving, and the ability to remain calm under pressure help dispatchers coordinate efficiently with drivers and customers. These skills ensure timely, accurate service and effective response to emergencies or routine tow requests.

What are some common challenges faced by tow dispatchers, and how can they be managed effectively?

Tow Dispatchers often encounter challenges such as managing multiple urgent requests simultaneously, dealing with high-stress situations, and coordinating effectively with both tow truck operators and customers. Staying organized, utilizing dispatch software efficiently, and maintaining clear communication are essential for handling these demands. Building strong relationships with drivers and practicing empathy with distressed callers can also improve workflow and customer satisfaction.

What is the difference between Tow Dispatcher vs Tow Truck Driver?

AspectTow DispatcherTow Truck Driver
CredentialsOften requires a high school diploma, valid driver’s license, and dispatching experienceRequires a valid driver’s license, commercial driver’s license (CDL) in some cases, and driving experience
Work EnvironmentOffice-based, coordinating calls and routesOn-the-road, operating tow trucks to assist vehicles
Employer & IndustryUsed by towing companies, fleet services, and roadside assistance providersEmployed directly by towing companies, roadside assistance, or fleet services

While both roles are essential in the towing industry, a Tow Dispatcher primarily manages calls and coordinates tow operations from an office setting, requiring dispatching skills and communication. In contrast, a Tow Truck Driver physically operates the tow truck to assist vehicles, requiring driving skills and on-site work. Both roles often require similar licenses but differ in daily responsibilities and work environment.

How do I get into dispatching trucks?

To become a truck dispatcher, you typically need a high school diploma or equivalent, strong organizational and communication skills, and familiarity with transportation management software. Gaining experience in logistics or trucking operations can also improve your chances, and some employers may require or prefer certifications in transportation or logistics. Entry-level positions often involve learning industry regulations, route planning, and customer service.

Is it hard to get hired as a tow dispatcher?

Getting hired as a tow dispatcher can vary depending on the employer and location, but generally requires good communication skills, knowledge of local roads and towing services, and sometimes prior experience or a relevant certification. Entry-level positions are often available, and familiarity with dispatch software can improve job prospects.
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Tow Dispatcher jobs near you
Infographic showing various Tow Dispatcher job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 93% Full Time, 5% Part Time, and 1% Contract. Highlights an 93% Physical, and 7% Remote job distribution, with an average salary of $46,000 per year, or $22.1 per hour.

Tow Truck Driver

Ritchie Bros.

Schenectady, NY • On-site

$24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Ritchie Bros. Auctioneers rating

7.5

Company rating: 7.5 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

5th of 19 rated auctioneers

Job description


Tow truck drivers will be responsible for providing best-in-class towing service for RB Global. Drivers are responsible for the inbound and outbound towing of light duty vehicles - including motorcycles, travel trailers, and various other vehicles that can be fixed to a standard ball hitch - for a diversified customer base. The pickup and delivery of vehicles according to Due Dates for all work assigned through the RB Global Dispatch Team is essential. Drivers will provide status updates to customers and dispatchers, and will perform all communication, paperwork, condition reporting, and imaging required, including title verification, as necessary.
Responsibilities
  • Safely operate company tow trucks and tow light duty vehicles without causing damage to vehicles in tow.
  • Perform pre and post trip inspections to ensure towed vehciles are not damaged.
  • Safely tow customer vehicles.
  • Perform pre and post trip inspections to ensure tow trucks are in good working order and comply with all safety requirements.
  • Collaberate with the IAA Dispatch Team and be a positive influence.
  • Provide excellent customer service.
  • Record all pickup and delivery events, and capture all necessary information, including images, on the IAA Tow App.
  • Verify title information when title pickup is required with the assigned vehicle, and communicate any discrepencies with the IAA Dispatch Team.
  • Ensure all assigned tow jobs are completed on, or before, the due date.
  • Other duties as assigned per business needs.

Qualifications
  • Minimum 1-year towing / transport experience
  • Must be attentive and drive with care.
  • Must possess route planning and efficiency skills.
  • Ability to deal with hazards and obstructions when presented.
  • Customer service skills.
  • General mechanical knowledge of trucks and automobiles.
  • Detail oriented.
  • Excellent written and oral communication skills.
  • Possess a valid Class D Drivers License with a clean driving record
  • Willingness to work 12-14hr shifts including weekend and holidays
  • Dispatch experience
  • outdoors year-round

About Us
IAA Holdings, LLC (IAA)
IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA's unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base - located throughout over 170 countries - and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns.
RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company's 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year.
About the Team
About the team - Yard Operations
We conduct hundreds of live auctions each year around the world. It takes a hardworking team of energetic people in a wide variety of full-time and part-time roles to conduct a successful multi-million dollar auction - from equipment inspectors, yard managers and operators to administrative staff and customer service representatives.

What Ritchie Bros. Auctioneers employees say

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