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Tour Manager Jobs in Springfield, MA (NOW HIRING)

The Edge Fitness Clubs

Fitness Manager (GL)

Glastonbury, CT · On-site

$46K - $58K/yr

Manage Personal Trainer payroll & expense * Partners closely with the Membership department ... tour * Ensures that the PT presentations and fitness assessments (VFP's) are structured and ...

Olive Garden

Server

Manchester, CT · On-site

Management career advancement opportunities (50%+ of our managers are promoted from hourly ... Our servers thrive on making loyal guests by taking them on a tour of Italy through knowledge of ...

Olive Garden

Server

West Springfield, MA · On-site

... Management career advancement opportunities (50%+ of our managers are promoted from hourly ... Our servers thrive on making loyal guests by taking them on a tour of Italy through knowledge of ...

Olive Garden

Server

West Springfield, MA · On-site

... Management career advancement opportunities (50%+ of our managers are promoted from hourly ... Our servers thrive on making loyal guests by taking them on a tour of Italy through knowledge of ...

Olive Garden

Server

Enfield, CT · On-site

Management career advancement opportunities (50%+ of our managers are promoted from hourly ... Our servers thrive on making loyal guests by taking them on a tour of Italy through knowledge of ...

Olive Garden

Server

West Springfield, MA · On-site

Management career advancement opportunities (50%+ of our managers are promoted from hourly ... Our servers thrive on making loyal guests by taking them on a tour of Italy through knowledge of ...

Olive Garden

Server

Manchester, CT

Management career advancement opportunities (50%+ of our managers are promoted from hourly ... Our servers thrive on making loyal guests by taking them on a tour of Italy through knowledge of ...

Olive Garden

Server

Enfield, CT · On-site

... Management career advancement opportunities (50%+ of our managers are promoted from hourly ... Our servers thrive on making loyal guests by taking them on a tour of Italy through knowledge of ...

Olive Garden

Server

Manchester, CT · On-site

... Management career advancement opportunities (50%+ of our managers are promoted from hourly ... Our servers thrive on making loyal guests by taking them on a tour of Italy through knowledge of ...

Olive Garden

Server

West Springfield, MA · On-site

Management career advancement opportunities (50%+ of our managers are promoted from hourly ... Our servers thrive on making loyal guests by taking them on a tour of Italy through knowledge of ...

Olive Garden

Server

Enfield, CT · On-site

Management career advancement opportunities (50%+ of our managers are promoted from hourly ... Our servers thrive on making loyal guests by taking them on a tour of Italy through knowledge of ...

Olive Garden

Server

Enfield, CT · On-site

Management career advancement opportunities (50%+ of our managers are promoted from hourly ... Our servers thrive on making loyal guests by taking them on a tour of Italy through knowledge of ...

Olive Garden

Server

Manchester, CT · On-site

Management career advancement opportunities (50%+ of our managers are promoted from hourly ... Our servers thrive on making loyal guests by taking them on a tour of Italy through knowledge of ...

Olive Garden

Server

West Springfield, MA

Management career advancement opportunities (50%+ of our managers are promoted from hourly ... Our servers thrive on making loyal guests by taking them on a tour of Italy through knowledge of ...

Olive Garden

Server

Enfield, CT · On-site

... Management career advancement opportunities (50%+ of our managers are promoted from hourly ... Our servers thrive on making loyal guests by taking them on a tour of Italy through knowledge of ...

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Tour Manager information

See Springfield, MA salary details

$13

$23

$38

How much do tour manager jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for tour manager in Springfield, MA is $23.86, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $28.80 per hour, depending on experience, location, and employer.

What does a tour manager do?

A tour manager manages a band while they are on the road. Their job duties include ensuring concert venues are prepared, making travel arrangements, and hiring and overseeing the tour crew, which may consist of sound engineers, equipment managers, and roadies. They also handle tour finances and accommodations.

What does a tour manager do?

A Tour Manager is responsible for organizing and overseeing every aspect of a tour, ensuring that both the performers and crew have a smooth and successful experience. Their duties include managing schedules, coordinating transportation and accommodations, handling logistics, and resolving any issues that arise on the road. They act as the main point of contact between the artists, venues, promoters, and other stakeholders, making sure that everything runs according to plan. Tour Managers also handle budgeting, advance planning, and may assist with contracts or technical requirements. Their role is crucial for keeping the tour organized, on time, and stress-free for everyone involved.

What are some common challenges a tour manager faces when coordinating multi-city tours?

Tour Managers often encounter challenges such as managing tight travel schedules, handling last-minute changes, and ensuring smooth logistics for accommodations, transportation, and equipment. Communication is key, as they must coordinate between performers, crew, venues, and vendors, often across different time zones. Flexibility and strong problem-solving skills are essential to quickly address unexpected issues like delays, cancellations, or technical problems, ensuring the tour runs seamlessly for both the team and audiences.

What are the key skills and qualifications needed to thrive as a tour manager, and why are they important?

To thrive as a Tour Manager, you need strong organizational skills, logistical planning abilities, and experience in travel management, often supported by a relevant degree or background in hospitality or event management. Familiarity with booking systems, budgeting software, and travel planning tools is typically required. Exceptional communication, problem-solving, and leadership skills help manage groups and handle unexpected situations smoothly. These competencies ensure seamless travel experiences, client satisfaction, and efficient handling of complex itineraries.

What is the difference between Tour Manager vs Tour Coordinator?

AspectTour ManagerTour Coordinator
CredentialsExperience in event planning, hospitality, or travel management; sometimes certifications in project managementSimilar credentials, often entry-level or related experience in event or travel coordination
Work EnvironmentLeads the entire tour, manages logistics, and oversees staff and performersSupports logistics, handles scheduling, and assists with on-the-ground coordination
Employer & Industry UsageUsed by entertainment, music, and travel industries for overseeing toursCommonly used in event planning, travel agencies, and entertainment for supporting roles

The main difference is that a Tour Manager oversees the entire tour operation, including logistics and staff management, while a Tour Coordinator assists with planning and supports the Tour Manager in executing the tour. Both roles require similar skills and experience, but the Tour Manager holds greater responsibility for the overall success of the tour.

More about Tour Manager jobs

What cities near Springfield, MA are hiring for Tour Manager jobs?

Cities near Springfield, MA with the most Tour Manager job openings:

Tour Manager jobs near you
Infographic showing various Tour Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $48,351 per year, or $23.2 per hour.

Fitness Manager (GL)

Glastonbury, CT • On-site

The Edge Fitness Clubs
501 - 1,000 employees
Learn more about The Edge Fitness Clubsexternal

$46K - $58K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

The Edge Fitness Clubs rating

8.4

Company rating: 8.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

2nd of 64 rated gym and leisure clubs

Job description

Who We ARE: When you work at the Best. Gym. Ever, you join the Best. Team. Ever. You'll walk into our clean and spacious gyms with a smile on your face and a pep in your step because you know you are about to change lives! High-five your team and get ready to move quickly! Combine your passion for fitness and love of people into your career at The Edge Fitness Clubs!
What We LOVE: People. Fitness. Teamwork. Fun. Changing Lives.
What We Offer YOU:
  • We will give you a FREE Gym membership for you! Get your workout in during lunch or after shift!
  • We "insure" you and your family stay healthy with our tiered Health Benefits: Medical, Dental & Vision.
  • We work hard to play hard... take your vacation! PTO & Paid Holidays. Vacation days improve overall wellbeing!
  • We make sure you plan for your future. Enroll in our 401k.
  • We want you to save money! There are discounts on personal training, apparel, shake bar & Edge Kids!
  • We want you to grow! Team builders, Leadership and Development training, all opportunities to advance!
  • We want you to advance your education! Reimbursed training certifications!
  • We protect you with our company paid Life insurance ($25k), and Long-Term Disability (LTD) and Employee Assistance Program (EAP)
  • We will give you an awesome culture and fun work environment! Look forward to coming to work each day!

What You'll DO:
Financial Performance & Sales:
  • Directly responsible for the department's financial performance in total fitness services
  • Responsible for hitting personal & club monthly sales Key Performance Indicator (KPI) targets
  • Manage Personal Trainer payroll & expense
  • Partners closely with the Membership department ensuring that initial fitness assessments are being booked and the advisors are building value on the tour
  • Ensures that the PT presentations and fitness assessments (VFP's) are structured and standardized, consistent with corporate standards
  • Develops lead generation strategies with team to ensure lead targets are hit
  • Establish Fitness Services sales goals for the Fitness Consultants and front desk employees
  • Lead for all fitness products in location
  • Supplement & Inventory Management
  • Works with Admin Specialist to manages the supplement profit & loss
  • Mark and follow through on all supplement hand offs

Team & People Management:
  • Responsible for the recruiting, hiring and onboarding of personal training staff to keep staff budget at the forecasted levels
  • Provides input and participates in performance assessment and termination processes for Personal Trainers, in partnership with HR, and Management
  • Develops a high performing team through coaching, teaching and training
  • Performance & KPI management of all fitness staff
  • Develop product knowledge of all fitness products (strong, supplements, PT, etc)
  • Schedule out and conduct mentor time with PTs
  • Effectively communicate all department initiatives, standards, and directives
  • Creates a positive and healthy workplace environment that provides opportunities for advancement for staff

What You'll NEED:
  • Ability to create and sustain a culture of service focused on hospitality, caring, welcoming and fun
  • A passion for fitness. Demonstrated knowledge of fitness equipment and wellness strategies
  • Strong communication (oral and written), interpersonal and relationship-building skills
  • Strong MS Office software skills with an ability to adapt learning to incorporate new technologies
  • Demonstrated ability to motivate and influence all levels of the organization
  • Time management a strength

Education & Experience:
  • A related University degree (in Exercise Science, Exercise Physiology or Kinesiology) or equivalent experience strongly preferred
  • 2 years related sales experience
  • 2 years' experience in the fitness industry
  • 2+ years of leadership and people management experience including proven success in leading, coaching and motivating teams and individuals to achieve goals and objectives across multiple locations
  • Current CPR & First Aid are required and must be maintained through employment
  • Must have current PT certification within 60 days of employment. (NASM, NSCA, ACE, ISSA, NFPT)

Position type and expected hours of work:
This is a full-time exempt position with varying hours of work. This position frequently requires long hours and night/weekend work. This position may require working on the last day of the month.
Supervisory Responsibility:
This position is responsible for the leadership, interviewing, hiring, scheduling, and performance managing all Personal Trainers in their club.
Edge Fitness, LLC is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
The above statements are intended to describe the general activities, duties and responsibilities that are required of the employee for this job. Please note these statements are not an exhaustive list of all activities, duties and responsibilities. Duties, Responsibilities and activities may change at any time with or without notice.
Team & People Management:
  • Responsible for the recruiting, hiring and onboarding of personal training staff to keep staff budget at the forecasted levels
  • Provides input and participates in performance assessment and termination processes for Personal Trainers, in partnership with HR, and Management
  • Develops a high performing team through coaching, teaching and training
  • Performance & KPI management of all fitness staff
  • Develop product knowledge of all fitness products (strong, supplements, PT, etc)
  • Schedule out and conduct mentor time with PTs
  • Effectively communicate all department initiatives, standards, and directives
  • Creates a positive and healthy workplace environment that provides opportunities for advancement for staff

What You'll NEED:
  • Ability to create and sustain a culture of service focused on hospitality, caring, welcoming and fun
  • A passion for fitness. Demonstrated knowledge of fitness equipment and wellness strategies
  • Strong communication (oral and written), interpersonal and relationship-building skills
  • Strong MS Office software skills with an ability to adapt learning to incorporate new technologies
  • Demonstrated ability to motivate and influence all levels of the organization
  • Time management a strength

Education & Experience:
  • A related University degree (in Exercise Science, Exercise Physiology or Kinesiology) or equivalent experience strongly preferred
  • 2 years related sales experience
  • 2 years' experience in the fitness industry
  • 2+ years of leadership and people management experience including proven success in leading, coaching and motivating teams and individuals to achieve goals and objectives across multiple locations
  • Current CPR & First Aid are required and must be maintained through employment
  • Must have current PT certification within 60 days of employment. (NASM, NSCA, ACE, ISSA, NFPT)

Position type and expected hours of work:
This is a full-time exempt position with varying hours of work. This position frequently requires long hours and night/weekend work. This position may require working on the last day of the month.
Supervisory Responsibility:
This position is responsible for the leadership, interviewing, hiring, scheduling, and performance managing all Personal Trainers in their club.
Edge Fitness, LLC is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
The above statements are intended to describe the general activities, duties and responsibilities that are required of the employee for this job. Please note these statements are not an exhaustive list of all activities, duties and responsibilities. Duties, Responsibilities and activities may change at any time with or without notice.

What The Edge Fitness Clubs employees say

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