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Tour Manager Jobs in Springfield, MA (NOW HIRING)

Travel + Leisure Co.

Tour Guide

Windsor, CT

$16.90/hr

Tour Guide The Tour Guide is the first point of contact for guests and owners, creating a welcoming ... This role supports the guest journey by managing presentation check-in, coordinating administrative ...

Travel + Leisure Co.

Tour Guide

Windsor, CT · On-site

$16.90/hr

Tour Guide The Tour Guide is the first point of contact for guests and owners, creating a welcoming ... This role supports the guest journey by managing presentation check-in, coordinating administrative ...

Wynd Technologies, Inc

Tour Guide

Windsor, CT · On-site

$16.90/hr

Tour Guide The Tour Guide is the first point of contact for guests and owners, creating a welcoming ... This role supports the guest journey by managing presentation check-in, coordinating administrative ...

UnitedHealth Group

Pharmacy Manager

Enfield, CT · On-site

$66 - $77.50/hr

Tour a Genoa Pharmacy at the following link: Genoa Healthcare On-site Pharmacy Tour (youtube.com ... Managers who set the conditions for development act as talent stewards. By providing ongoing ...

New

Travel + Leisure Co.

Marketing Admin

Windsor, CT · On-site

$22/hr

Provides administrative support to Management including but not limited to preparing and ... Processes tour concerns by area/site/agent and marketing program. Monitors and provides feedback ...

Wynd Technologies, Inc

Marketing Admin

Windsor, CT · On-site

$22/hr

Provides administrative support to Management including but not limited to preparing and ... Processes tour concerns by area/site/agent and marketing program. Monitors and provides feedback ...

Travel + Leisure Co.

Marketing Admin

Windsor, CT

$22/hr

Provides administrative support to Management including but not limited to preparing and ... Processes tour concerns by area/site/agent and marketing program. Monitors and provides feedback ...

Planet Fitness

Manager

West Hartford, CT

... tour, info call, cleanliness expectations, handling member concerns, and enrolling more member ... managing/collecting bad debt, maintain high prospect closing%, and growing retail sales, while ...

Planet Fitness

Manager

Manchester, CT · On-site

... tour, info call, cleanliness expectations, handling member concerns, and enrolling more member ... managing/collecting bad debt, maintain high prospect closing%, and growing retail sales, while ...

Planet Fitness

Manager

Manchester, CT · On-site

$80 - $100/hr

... tour, info call, cleanliness expectations, handling member concerns, and enrolling more member ... managing/collecting bad debt, maintain high prospect closing%, and growing retail sales, while ...

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All JobsTour JobsTour Manager JobsTour Manager Jobs in Springfield, MA

Tour Manager information

See Springfield, MA salary details

$13

$23

$38

How much do tour manager jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for tour manager in Springfield, MA is $23.86, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $28.80 per hour, depending on experience, location, and employer.

What does a tour manager do?

A tour manager manages a band while they are on the road. Their job duties include ensuring concert venues are prepared, making travel arrangements, and hiring and overseeing the tour crew, which may consist of sound engineers, equipment managers, and roadies. They also handle tour finances and accommodations.

What does a tour manager do?

A Tour Manager is responsible for organizing and overseeing every aspect of a tour, ensuring that both the performers and crew have a smooth and successful experience. Their duties include managing schedules, coordinating transportation and accommodations, handling logistics, and resolving any issues that arise on the road. They act as the main point of contact between the artists, venues, promoters, and other stakeholders, making sure that everything runs according to plan. Tour Managers also handle budgeting, advance planning, and may assist with contracts or technical requirements. Their role is crucial for keeping the tour organized, on time, and stress-free for everyone involved.

What are some common challenges a tour manager faces when coordinating multi-city tours?

Tour Managers often encounter challenges such as managing tight travel schedules, handling last-minute changes, and ensuring smooth logistics for accommodations, transportation, and equipment. Communication is key, as they must coordinate between performers, crew, venues, and vendors, often across different time zones. Flexibility and strong problem-solving skills are essential to quickly address unexpected issues like delays, cancellations, or technical problems, ensuring the tour runs seamlessly for both the team and audiences.

What are the key skills and qualifications needed to thrive as a tour manager, and why are they important?

To thrive as a Tour Manager, you need strong organizational skills, logistical planning abilities, and experience in travel management, often supported by a relevant degree or background in hospitality or event management. Familiarity with booking systems, budgeting software, and travel planning tools is typically required. Exceptional communication, problem-solving, and leadership skills help manage groups and handle unexpected situations smoothly. These competencies ensure seamless travel experiences, client satisfaction, and efficient handling of complex itineraries.

What is the difference between Tour Manager vs Tour Coordinator?

AspectTour ManagerTour Coordinator
CredentialsExperience in event planning, hospitality, or travel management; sometimes certifications in project managementSimilar credentials, often entry-level or related experience in event or travel coordination
Work EnvironmentLeads the entire tour, manages logistics, and oversees staff and performersSupports logistics, handles scheduling, and assists with on-the-ground coordination
Employer & Industry UsageUsed by entertainment, music, and travel industries for overseeing toursCommonly used in event planning, travel agencies, and entertainment for supporting roles

The main difference is that a Tour Manager oversees the entire tour operation, including logistics and staff management, while a Tour Coordinator assists with planning and supports the Tour Manager in executing the tour. Both roles require similar skills and experience, but the Tour Manager holds greater responsibility for the overall success of the tour.

More about Tour Manager jobs

What cities near Springfield, MA are hiring for Tour Manager jobs?

Cities near Springfield, MA with the most Tour Manager job openings:

Tour Manager jobs near you
Infographic showing various Tour Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $48,351 per year, or $23.2 per hour.

Tour Guide

Windsor, CT

Travel + Leisure Co.
See more jobs at Travel + Leisure Co.external

$16.90/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Key responsibilities

  • Greet guests and owners with a welcoming, professional, and hospitality-focused experience.

  • Verify guest identities, confirm scheduled presentation appointments, and maintain accurate guest information in the CRM system.

  • Prepare presentation areas, including audio/visual equipment and presentation materials, and coordinate a seamless handoff to licensed Real Estate Agents.

Travel + Leisure Co. rating

7.5

Company rating: 7.5 out of 10

Travel + Leisure Co.

Based on 25 frontline employees who took The Breakroom Quiz

7.8

Company rating compared to similar companies: 7.8 out of 10

Travel agencies average

Based on 157 frontline employees who took The Breakroom Quiz

The best things about working at Travel + Leisure Co.

  • 94%

    94% say their managers don’t change their shifts at short notice

    say their managers don’t change their shifts at short notice

  • 94%

    94% say their health insurance is affordable

    say their health insurance is affordable

  • 77%

    77% say they have respectful managers

    say they have respectful managers

Featured by Travel + Leisure Co., based on 25 Breakroom Quiz responses from their frontline employees

Job description

We Put the World on Vacation

Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
Tour Guide
The Tour Guide is the first point of contact for guests and owners, creating a welcoming and memorable arrival experience that reflects Travel + Leisure Co.'s commitment to hospitality. This role supports the guest journey by managing presentation check-in, coordinating administrative activities, and ensuring a seamless transition to the licensed Sales team. In accordance with California Department of Real Estate (DRE) regulations, this position is strictly non-sales in nature while providing a structured pathway into a licensed Real Estate Sales role.
How You'll Shine
Welcome guests and owners with a warm, professional, and hospitality-focused experience.
Verify guest identities and confirm scheduled presentation appointments.
Maintain accurate guest information and records within the CRM system.
Prepare presentation areas, including audio/visual equipment and presentation materials.
Provide general information regarding resort amenities, services, and local attractions.
Coordinate a seamless handoff to licensed Real Estate Agents for scheduled presentations.
Complete administrative tasks, required documentation, compliance training, and team meetings.
Support daily operations and perform additional responsibilities as assigned.
Compliance Requirements
To comply with California Department of Real Estate (DRE) regulations, associates in this role may not:
Discuss pricing, financing options, maintenance fees, investment values, or other sales-related information.
Explain or interpret contracts or legal documents.
Answer detailed questions regarding property availability, inventory, or unit values.
Encourage, influence, or participate in purchasing decisions.
What You'll Bring
High School Diploma or equivalent required.
Willingness and ability to obtain a California Real Estate License within six months of hire. Travel + Leisure Co. provides pre-licensing education and subsidizes the licensing process.
Customer service, hospitality, retail, or other guest-facing experience preferred.
Experience using computers, tablets, and digital business applications.
Professional presence with the ability to deliver exceptional hospitality and build positive guest relationships.
Unless there is a legal requirement, experience will be accepted for the education requirement.
Training & Career Path
Travel + Leisure Co. provides comprehensive onboarding, compliance training, and support for obtaining a California Real Estate License, including pre-licensing coursework and examination fees. Upon successful licensure, associates become eligible to transition into a commissioned Sales Associate role, creating opportunities for continued career growth within the organization.
Compensation
Hourly Rate:$16.90 per hour (Non-Exempt)
This position is eligible for flat-rate booking verification bonuses and administrative incentives. Compensation for this unlicensed role is not tied to real estate sales, transactions, or property values, in accordance with California Department of Real Estate regulations.
**The target annual compensation for this role is $70,000 comprised of $16.90 hourly plus per transaction payouts and opportunity for a monthly transaction bonus. Top performers may earn up to $200,000+ for exceeding minimum production requirements. The actual compensation of the candidate(s) selected for this role may be effected by a variety of factors, including but not limited to performance, experience, education, skills, prior training, and work location.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off. Medical Dental Vision Flexible spending accounts Life and accident coverage Disability Wish day paid time to volunteer at an approved organization of your choice 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information) Legal and identity theft plan Voluntary income protection benefits Wellness program (subject to provider availability) Employee Assistance Program Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)

Compensation

During the initial training period, the hourly wage is $16.90 plus commissions and bonuses. After the initial training period, the compensation is the state's minimum wage per hour, plus commissions and bonuses.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

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