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Tour Manager Jobs in Silver Spring, MD (NOW HIRING)

TPC Network

Clubhouse Maintenance

Potomac, MD · On-site

$30 - $33/hr

Following an historic renovation by PGA TOUR Design Services in 2008, TPC Potomac has earned a ... manager for approval * Maintain responsibility for and ensure compliance of all cleanliness ...

TPC Network

Clubhouse Maintenance

Potomac, MD

$33/hr

Following an historic renovation by PGA TOUR Design Services in 2008, TPC Potomac has earned a ... manager for approval * Maintain responsibility for and ensure compliance of all cleanliness ...

Bozzuto

Leasing Manager

Washington, DC

As a Leasing Manager, your primary responsibilities include: * Generate new leases and achieve ... a property tour. Additional follow up via e-mail to take place within 48 hours. * Maintain a ...

S2 Residential

Property Manager

Bowie, MD · On-site

As a Property Manager, you will lead and lead well. Go above and beyond for your team and in turn ... Ability to walk several acres to tour community. Some lifting; up to 25lbs. Ability to sit or stand ...

ROSS Companies

Leasing Manager

Suitland, MD · On-site

$24 - $26/hr

Ensure the entire tour route are in perfect condition. * Walk rent readies, model units and the ... Implement Management's policies and procedures regarding lease obligations, House Rules and ...

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Tour Manager information

See Silver Spring, MD salary details

$14

$24

$39

How much do tour manager jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for tour manager in Silver Spring, MD is $24.61, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $29.71 per hour, depending on experience, location, and employer.

What does a tour manager get paid?

Tour managers typically earn between $40,000 and $80,000 annually, depending on experience, the size of the tour, and the organization. Compensation may include additional benefits such as per diems, travel expenses, and performance bonuses, especially for large or international tours.

How to get hired as a tour manager?

To get hired as a tour manager, candidates should have experience in event planning, logistics, or hospitality, along with strong organizational and communication skills. Relevant knowledge of tour operations, budgeting, and familiarity with scheduling tools is also important. Building a network within the entertainment or travel industry can improve job prospects, and some positions may require a relevant certification or background in music, event management, or hospitality.

What are the key skills and qualifications needed to thrive as a tour manager, and why are they important?

To thrive as a Tour Manager, you need strong organizational skills, logistical planning abilities, and experience in travel management, often supported by a relevant degree or background in hospitality or event management. Familiarity with booking systems, budgeting software, and travel planning tools is typically required. Exceptional communication, problem-solving, and leadership skills help manage groups and handle unexpected situations smoothly. These competencies ensure seamless travel experiences, client satisfaction, and efficient handling of complex itineraries.

What does a tour manager do?

A tour manager manages a band while they are on the road. Their job duties include ensuring concert venues are prepared, making travel arrangements, and hiring and overseeing the tour crew, which may consist of sound engineers, equipment managers, and roadies. They also handle tour finances and accommodations.

What are some common challenges a tour manager faces when coordinating multi-city tours?

Tour Managers often encounter challenges such as managing tight travel schedules, handling last-minute changes, and ensuring smooth logistics for accommodations, transportation, and equipment. Communication is key, as they must coordinate between performers, crew, venues, and vendors, often across different time zones. Flexibility and strong problem-solving skills are essential to quickly address unexpected issues like delays, cancellations, or technical problems, ensuring the tour runs seamlessly for both the team and audiences.

What does a tour manager do?

A Tour Manager is responsible for organizing and overseeing every aspect of a tour, ensuring that both the performers and crew have a smooth and successful experience. Their duties include managing schedules, coordinating transportation and accommodations, handling logistics, and resolving any issues that arise on the road. They act as the main point of contact between the artists, venues, promoters, and other stakeholders, making sure that everything runs according to plan. Tour Managers also handle budgeting, advance planning, and may assist with contracts or technical requirements. Their role is crucial for keeping the tour organized, on time, and stress-free for everyone involved.

What is the difference between Tour Manager vs Tour Coordinator?

AspectTour ManagerTour Coordinator
CredentialsExperience in event planning, hospitality, or travel management; sometimes certifications in project managementSimilar credentials, often entry-level or related experience in event or travel coordination
Work EnvironmentLeads the entire tour, manages logistics, and oversees staff and performersSupports logistics, handles scheduling, and assists with on-the-ground coordination
Employer & Industry UsageUsed by entertainment, music, and travel industries for overseeing toursCommonly used in event planning, travel agencies, and entertainment for supporting roles

The main difference is that a Tour Manager oversees the entire tour operation, including logistics and staff management, while a Tour Coordinator assists with planning and supports the Tour Manager in executing the tour. Both roles require similar skills and experience, but the Tour Manager holds greater responsibility for the overall success of the tour.

More about Tour Manager jobs
What are the most commonly searched types of Tour jobs in Silver Spring, MD? The most popular types of Tour jobs in Silver Spring, MD are:
What are popular job titles related to Tour Manager jobs in Silver Spring, MD? For Tour Manager jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Tour Manager jobs in Silver Spring, MD look for? The top searched job categories for Tour Manager jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Tour Manager jobs? Cities near Silver Spring, MD with the most Tour Manager job openings:
Tour Manager jobs near you
Infographic showing various Tour Manager job openings in Silver Spring, MD as of August 2026, with employment types broken down into 81% Full Time, 18% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $51,199 per year, or $24.6 per hour.

FBI Historical SME / Visitor Services Representative/Top Secret

Laukoa

Washington, DC • On-site

$68K - $72K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Mahalo for your interest in this role! Please see the full position description below and click Start Your Application when ready.
  • Salary Range - $68,000 to $72,000
  • Clearance - A successful candidate must have an active "Top Secret" clearance to be considered.
  • Location - On-Site at FBI HQ (The FBI Experience) we are the Prime
  • Benefits - Best-in-class benefits program including medical, dental, and vision insurance; a 401(k) program with employer match; paid vacation and sick leave; employer-paid basic life and AD&D insurance; an Employee Assistance Program; and a flexible work environment. Additionally, employees can choose from several voluntary benefits including critical illness coverage; accident insurance; identity theft coverage; pet insurance, and more.

JOB TITLE: FBI Historical SME / Visitor Services Representative
SUMMARY: The FBI Experience Visitor Services Representatives (VSR) provide development and operations support to the FBI Experience. The FBI Experience is an education center that provides visitors with look into the FBI through interactive multimedia exhibits, content, and artifacts. VSR is responsible for providing a welcoming and informative experience for the public, highlighting content and adding context while the tour guests enjoy a self-guided tour of the experience.
Visitor Services Representatives:
  • Assist The FBI Experience by providing VSR services Monday through Friday, during regular business core hours: 8:00 a.m. - 5:00 p.m.
  • Develop a knowledge base for each gallery within the tour route to guide and communicate content within each gallery and educate visitors on FBI mission and operations
  • Speak to each gallery eloquently to educate members of the public and prominent visitors as they view the area, interpret exhibits, and factually answer questions the public may ask
  • Operate all associated IT equipment related to responsible tasks
  • Stand / walk for long periods throughout the workday

VSRs represent the FBI in an articulate and professional manner:
  • Must be approachable, friendly, polite, willing to speak to strangers, coherent, and generally excited to meet with the public on their tour in an excellent customer-service oriented manner
  • Relay information and provide expansive responses via telephone, face-to-face interactions, or inquiries to the FBI Operations Manager, ensuring all coordinating internal employees are aware of visit plans

DUTIES AND RESPONSIBILITIES:
  • Provide a welcoming, memorable, and interactive experience for the general public.
  • Greet and speak with guests about content throughout the tour route, answering any questions or addressing any needs that occur.
  • Serve as the principal voice of the FBI and build trust and confidence in direct support of the FBI's mission and strategy.
  • Assist The FBI Experience by providing VSR services Monday through Friday, during regular business core hours.
  • Take attendance and gather visitors at the FBI Visitor Center, ensuring that all guests have arrived at their designated timeslot for their tour.
  • Escort visitors for all FBI Experience business including large groups of up to 40 - 50 individuals, adjusting to changes in visitor volume as necessary.
  • Post at designated locations within a gallery daily for a scheduled duration as visitors embark on a self-guided tour.
  • Proactively steer the self-guided visitors as they walk through The FBI Experience, aiding when needed.
  • Cater to the needs of all visitors, which include, but are not limited to the general public of all ages, large field trip groups of middle / high school students, and VIPs.
  • Collaborate and assist with coordination of tours (large groups, student trips, and VIPs) by communicating with FBI Experience Operations Manager.
  • Undergo continuing training sessions and learn from the Tour Operations Manager, Historian, and Curator, while potentially also shadowing under other VSRs.
  • Develop a knowledge base for each gallery within the tour route, able to guide and communicate content within each gallery and educate visitors on FBI mission and operations.
  • Be able to speak to each gallery eloquently to educate members of the public and prominent visitors as they view the area, interpret exhibits and factually answer questions the public may ask.
  • Remain composed under pressure, including when challenged about current events or topics.
  • Use electronic systems and calendars, such as CRM software, Microsoft (MS) Outlook and SharePoint to navigate tour schedules.
  • Relay information and provide expansive responses via telephone, face-to-face interactions or inquiries to the FBI Experience Operations Manager, ensuring all coordinating internal employees are aware of visit plans.
  • When requested, provide special attention to visitors with special needs, disabilities, or personal preferences to skip parts of the self-guided tour. Such attention may include obtaining a wheelchair, coordinating services with the Equal Employment Office, and guiding guests through handicap accessible routes.
  • Talk to visitors, stand for several hours per day, and walk up and down steps as a regular part of the position. The role is not expected to be physically demanding (no heavy lifting). A chair will be available for brief sitting periods.
  • On occasion, act as an active tour guide for guests, walking through the FBI Experience as requested / needed and provide a true guided tour experience.
  • Maintain exhibit space in a presentable manner.
  • Represent the FBI in an articulate and professional manner. Must be approachable, friendly, polite, willing to speak to strangers, coherent, and generally excited to meet with the public on their tour in an excellent customer-service oriented manner.
  • Prepare documents for The FBI Experience related to special events or other events if needed.
  • Prepare and update visitor requests and material if needed.
  • Shall remain within the immediate vicinity of The FBI Experience area except when using restrooms, the 8th floor cafeteria, the ground floor Starbucks or entering / exiting the JEH and / or escorting tour groups to / from the Visitor Center.
  • Escort personnel in various environments such as on construction sites, in office space, or on tours.
  • Report suspicious activities to designated FBI officials.
  • Operate all associated IT equipment related to responsible tasks.
  • On low volume days, assist with other duties as assigned.

QUALIFICATIONS:
  • High School graduate / General Education Diploma (GED).
  • At least one (1) year of experience and demonstrated strong skills in public speaking and verbal communication.
  • Demonstrated experience in expressing agreed upon key messages to visitor audiences, with an interest in educating these key messages.
  • Demonstrated experience in proactive problem solving, customer service, communication, and leadership skills.
  • Demonstrated organizational skills experience, such as planning, scheduling, tracking, and time management.
  • Demonstrated interest and ability to learn extensive knowledge of history and facts.
  • Demonstrated experience tactfully handling large numbers of people and managing stressful situations.
  • Past experience with law enforcement environment preferred
  • ACTIVE TS Clearance

PHYSICAL DEMANDS AND WORK ENVIRONMENT:
  • Continually required to stand.
  • Continually required to talk or hear.
  • While performing the duties of this job, the noise level in the work environment is usually low.
  • Specific vision abilities required by this job include: Close vision and the ability to adjust focus.

We are an Equal Opportunity/VEVRAA federal contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.
We offer a best-in-class benefits program including medical, dental, and vision insurance; a 401(k) program with employer match; paid vacation and sick leave; employer-paid basic life and AD&D insurance; an Employee Assistance Program; and a flexible work environment. Additionally, employees can choose from several voluntary benefits including critical illness coverage; accident insurance; identity theft coverage; pet insurance, and more.
We give preference to internal candidates. If no internal candidate meets our qualifications, external candidates will be given consideration.

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