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Tour Manager Jobs in Decatur, GA (NOW HIRING)

PGA TOUR Superstore

Customer Service Specialist

Roswell, GA · On-site

$15.75 - $20.75/hr

Overview At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible ... Knack for managing multiple priorities and variety resolving unique customer situations * Quick ...

PGA TOUR Superstore

Procurement Analyst

Roswell, GA · On-site

Overview At PGA TOUR Superstore, we're always looking for enthusiastic, self-motivated, flexible ... Responsible for inventory management and replenishment of store supplies. * Assist in the financial ...

PGA TOUR Superstore

Golf Instructor

Roswell, GA · On-site

Overview At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible ... Position Summary Reporting to the Sales and Service Manager, the STUDIO Golf Instructor will ...

PGA TOUR Superstore

Customer Service Specialist

Roswell, GA · On-site

$15.75 - $20.75/hr

Overview At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible ... Knack for managing multiple priorities and variety resolving unique customer situations * Quick ...

PGA TOUR Superstore

Logistics Associate

Roswell, GA · On-site

$16.75 - $22.75/hr

Overview At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible ... Position Summary Reporting to the Operations Manager, a Logistics Associate will engage with ...

PGA TOUR Superstore

Logistics Associate

Roswell, GA · On-site

$16.75 - $22.75/hr

Overview At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible ... Position Summary Reporting to the Operations Manager, a Logistics Associate will engage with ...

The Woodruff Arts Center

Event Coordinator

Atlanta, GA · On-site

... tour managers - Serve as venue liaison with artists and tour managers day of show to ensure a successful event - Managing production level dressing rooms and artist hospitality - Staffing and ...

PGA TOUR Superstore

Customer Service Associate

Roswell, GA · On-site

$13.25 - $18.50/hr

Overview At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible ... Position Summary Reporting to the Sales and Service Manager, a Customer Service Associate is ...

PGA TOUR Superstore

Customer Service Associate

Kennesaw, GA

$13.50 - $18.50/hr

Overview At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible ... Position Summary Reporting to the Sales and Service Manager, a Customer Service Associate is ...

PGA TOUR Superstore

Customer Service Associate

Kennesaw, GA · On-site

$13.50 - $18.50/hr

Overview At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible ... Position Summary Reporting to the Sales and Service Manager, a Customer Service Associate is ...

PGA TOUR Superstore

Customer Service Associate

Roswell, GA · On-site

$13.25 - $18.50/hr

Overview At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible ... Position Summary Reporting to the Sales and Service Manager, a Customer Service Associate is ...

PGA TOUR Superstore

Customer Service Associate

Roswell, GA · On-site

$13.25 - $18.50/hr

Overview At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible ... Position Summary Reporting to the Sales and Service Manager, a Customer Service Associate is ...

PGA TOUR Superstore

Indirect Tax Analyst

Roswell, GA · On-site

Overview At PGA TOUR Superstore, we're always looking for enthusiastic, self-motivated, flexible ... Support new store growth by managing sales tax licensing and registration filings and coordinating ...

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All JobsTour JobsTour Manager JobsTour Manager Jobs in Decatur, GA

Tour Manager information

See Decatur, GA salary details

$13

$23

$37

How much do tour manager jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for tour manager in Decatur, GA is $23.32, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $28.17 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Tour Manager, and why are they important?

To thrive as a Tour Manager, you need strong organizational skills, logistical planning abilities, and experience in travel management, often supported by a relevant degree or background in hospitality or event management. Familiarity with booking systems, budgeting software, and travel planning tools is typically required. Exceptional communication, problem-solving, and leadership skills help manage groups and handle unexpected situations smoothly. These competencies ensure seamless travel experiences, client satisfaction, and efficient handling of complex itineraries.

What Does a Tour Manager Do?

A tour manager manages a band while they are on the road. Their job duties include ensuring concert venues are prepared, making travel arrangements, and hiring and overseeing the tour crew, which may consist of sound engineers, equipment managers, and roadies. They also handle tour finances and accommodations.

What are some common challenges a Tour Manager faces when coordinating multi-city tours?

Tour Managers often encounter challenges such as managing tight travel schedules, handling last-minute changes, and ensuring smooth logistics for accommodations, transportation, and equipment. Communication is key, as they must coordinate between performers, crew, venues, and vendors, often across different time zones. Flexibility and strong problem-solving skills are essential to quickly address unexpected issues like delays, cancellations, or technical problems, ensuring the tour runs seamlessly for both the team and audiences.

What does a Tour Manager do?

A Tour Manager is responsible for organizing and overseeing every aspect of a tour, ensuring that both the performers and crew have a smooth and successful experience. Their duties include managing schedules, coordinating transportation and accommodations, handling logistics, and resolving any issues that arise on the road. They act as the main point of contact between the artists, venues, promoters, and other stakeholders, making sure that everything runs according to plan. Tour Managers also handle budgeting, advance planning, and may assist with contracts or technical requirements. Their role is crucial for keeping the tour organized, on time, and stress-free for everyone involved.

What is the difference between Tour Manager vs Tour Coordinator?

AspectTour ManagerTour Coordinator
CredentialsExperience in event planning, hospitality, or travel management; sometimes certifications in project managementSimilar credentials, often entry-level or related experience in event or travel coordination
Work EnvironmentLeads the entire tour, manages logistics, and oversees staff and performersSupports logistics, handles scheduling, and assists with on-the-ground coordination
Employer & Industry UsageUsed by entertainment, music, and travel industries for overseeing toursCommonly used in event planning, travel agencies, and entertainment for supporting roles

The main difference is that a Tour Manager oversees the entire tour operation, including logistics and staff management, while a Tour Coordinator assists with planning and supports the Tour Manager in executing the tour. Both roles require similar skills and experience, but the Tour Manager holds greater responsibility for the overall success of the tour.

More about Tour Manager jobs
What are the most commonly searched types of Tour jobs in Decatur, GA? The most popular types of Tour jobs in Decatur, GA are:
What are popular job titles related to Tour Manager jobs in Decatur, GA? For Tour Manager jobs in Decatur, GA, the most frequently searched job titles are:
What cities near Decatur, GA are hiring for Tour Manager jobs? Cities near Decatur, GA with the most Tour Manager job openings:
Tour Manager jobs near you
Infographic showing various Tour Manager job openings in Decatur, GA as of July 2026, with employment types broken down into 81% Full Time, 15% Part Time, 2% Temporary, and 2% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $48,503 per year, or $23.3 per hour.
Customer Service Specialist

Customer Service Specialist

PGA TOUR Superstore

Roswell, GA • On-site

$15.75 - $20.75/hr

Full-time

Re-posted 7 days ago

PGA Tour Superstore rating

6.3

Company rating: 6.3 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

265th of 727 rated retailers

Job description

Overview

At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As the leading specialty golf retailer and one of the fastest growing specialty retailers, we proudly offer you the opportunity to earn competitive pay as you pursue your passion into a lasting golf or tennis career.

Position Summary

The Customer Service Specialist is an essential role within our growing ecommerce team. Our Customer Service Specialists use creative, 'out of the box' thinking, to do what it takes to exceed customers' expectations and resolve their needs. Answering incoming calls from external and internal customers to facilitate orders, answer inquiries and questions, handle complaints, troubleshoot problems, create cases, create incidents, and provide information, the Customer Care Specialist is sure to be a challenging position.

Key Responsibilities and Duties:

  • Receive inbound phone calls in a professional and courteous manner; handles or escalates appropriately
  • Respond to emails or place outbound calls as needed to assist with customer issues
  • Researching customer questions via multiple systems
  • Guide callers through troubleshooting, navigating the company eCommerce site or answering golf related inquiries
  • Collaborates with other Customer Service Specialists and communicates with other business partners
  • Identifies more effective and efficient processes and procedures
  • Special order liaison between vendor and customer

Qualifications and Skills:

  • High School Diploma or GED
  • Min 1 year of call center / or relevant customer service experience
  • Savvy at multi-tasking while using technology and simultaneously handling calls
  • Knowledge of the golf and tennis industry, a plus
  • Call Center experience, highly preferred
  • Experience with Service Now, ITSM/CSM, SAP, Kibo OMS, Cybersource, Salesforce, a plus
  • Must be able to stand or sit for extended periods of time
  • Strategic problem solver who is resolution driven
  • Strong listening and interpersonal skills with the ability to convey compassion and care verbally or written.
  • Knack for managing multiple priorities and variety resolving unique customer situations
  • Quick thinker with the ability to solve problems
  • Working in a fast-pace, high performing, collaborative environment
  • Strong attention to detail and problem-solving skills
  • Ability to adapt to change
  • Availability to work varied shifts inclusive of - evenings, weekends, and holidays

Core Values: Put People First, Innovate Continuously, Lead by Example, Listen and Respond, Include Everyone, Give Back to Ohers

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates - driven by our vision to inspire people through golf and tennis. PGA TOUR Superstores is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

We comply with all laws that prohibit discrimination based on race, color, religion, sex/gender, age (40 and over), national origin, ancestry, citizenship status, physical or mental disability, veteran status, marital status, genetic information, and any other legally protected status. Employment discrimination isn't just unlawful, it violates our policies and is not who we are. Every associate at every level in the organization is prohibited from engaging in any form of discrimination.

An associate who believes s/he is being discriminated against should report it immediately to the Human Resources department. The law and our policies prohibit retaliation against anyone for making such a report.

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