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Tour Manager Jobs in Florida (NOW HIRING)

Tour Management & Team Coaching: Execute all tours, delegate standard tours to the building team, and continually coach team members on touring, sales administration, and best practices to ensure a ...

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Tour Manager information

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$10

$17

$28

How much do tour manager jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for tour manager in Florida is $17.85, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $21.54 per hour, depending on experience, location, and employer.

What does a tour manager do?

A tour manager manages a band while they are on the road. Their job duties include ensuring concert venues are prepared, making travel arrangements, and hiring and overseeing the tour crew, which may consist of sound engineers, equipment managers, and roadies. They also handle tour finances and accommodations.

What does a tour manager do?

A Tour Manager is responsible for organizing and overseeing every aspect of a tour, ensuring that both the performers and crew have a smooth and successful experience. Their duties include managing schedules, coordinating transportation and accommodations, handling logistics, and resolving any issues that arise on the road. They act as the main point of contact between the artists, venues, promoters, and other stakeholders, making sure that everything runs according to plan. Tour Managers also handle budgeting, advance planning, and may assist with contracts or technical requirements. Their role is crucial for keeping the tour organized, on time, and stress-free for everyone involved.

What are some common challenges a tour manager faces when coordinating multi-city tours?

Tour Managers often encounter challenges such as managing tight travel schedules, handling last-minute changes, and ensuring smooth logistics for accommodations, transportation, and equipment. Communication is key, as they must coordinate between performers, crew, venues, and vendors, often across different time zones. Flexibility and strong problem-solving skills are essential to quickly address unexpected issues like delays, cancellations, or technical problems, ensuring the tour runs seamlessly for both the team and audiences.

What are the key skills and qualifications needed to thrive as a tour manager, and why are they important?

To thrive as a Tour Manager, you need strong organizational skills, logistical planning abilities, and experience in travel management, often supported by a relevant degree or background in hospitality or event management. Familiarity with booking systems, budgeting software, and travel planning tools is typically required. Exceptional communication, problem-solving, and leadership skills help manage groups and handle unexpected situations smoothly. These competencies ensure seamless travel experiences, client satisfaction, and efficient handling of complex itineraries.

What is the difference between Tour Manager vs Tour Coordinator?

AspectTour ManagerTour Coordinator
CredentialsExperience in event planning, hospitality, or travel management; sometimes certifications in project managementSimilar credentials, often entry-level or related experience in event or travel coordination
Work EnvironmentLeads the entire tour, manages logistics, and oversees staff and performersSupports logistics, handles scheduling, and assists with on-the-ground coordination
Employer & Industry UsageUsed by entertainment, music, and travel industries for overseeing toursCommonly used in event planning, travel agencies, and entertainment for supporting roles

The main difference is that a Tour Manager oversees the entire tour operation, including logistics and staff management, while a Tour Coordinator assists with planning and supports the Tour Manager in executing the tour. Both roles require similar skills and experience, but the Tour Manager holds greater responsibility for the overall success of the tour.

What are the most commonly searched types of Tour jobs in Florida?

The most popular types of Tour jobs in Florida are:

What are popular job titles related to Tour Manager jobs in Florida?

For Tour Manager jobs in Florida, the most frequently searched job titles are:

What cities in Florida are hiring for Tour Manager jobs?

Cities in Florida with the most Tour Manager job openings:

Infographic showing various Tour Manager job openings in Florida as of August 2026, with employment types broken down into 42% As Needed, and 58% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,124 per year, or $17.8 per hour.

Retail Operations Manager

PGA TOUR Superstore

Jacksonville, FL • On-site

Full-time

Posted 12 days ago


PGA Tour Superstore rating

6.3

Company rating: 6.3 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

277th of 734 rated retailers


Job description

22.00 - 25.25 USD Hourly
Overview
At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As one of the fastest growing specialty retailers, we are dedicated to hiring selfless team players from different backgrounds to influence the growth of our organization. Part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates - driven by our vision to inspire people through golf and tennis.
Position Summary
The Operations Manager (OM) is a proficient leader in operations, processes, and efficiency. They are pivotal in delivering a consistent Customer experience by managing product presentation, availability, pricing accuracy, and signage on the sales floor. Expected to assume ownership of their designated departments, this role undertakes comprehensive management responsibilities for their Associates, ensuring promptness, efficiency, and inventory accuracy for both in-store and e-commerce merchandise. The Operations Manager oversees critical business enablers such as labor budgets, store expenses, and shrink goals, while meticulously maintaining and optimizing inventory accuracy, store supplies, vendor relationships, technology, and facilities. They execute vital administrative tasks including but not limited to timesheet approvals, time-off requests, shift swaps, time and attendance record-keeping, inventory adjustments, and other documentation in accordance with established policies and procedures.
Key Responsibilities:
  • Create a strong culture of appreciation by consistently recognizing and rewarding excellent individual/team performance, Core Values behaviors, and Company loyalty.
  • Plan and prepare, in partnership with SLT, weekly retail and STUDIO Associate schedules according to state and local labor requirements, Associate availability, Workforce Engagement SOP, and budget considerations.
  • Train all new Associates and Store Leaders on the scheduling process and Workforce Management system navigation.
  • Create and foster a respectful and inclusive environment by welcoming and celebrating differences to ensure a supportive, productive, and fun experience for all Associates. While demonstrating a culture of ethical conduct, safety, and compliance.
  • Champion a culture where Associates love to work, and Customers love to shop; recognize service behaviors and reward outstanding performance in partnership with Store Leadership Team.
  • Report any issues and requests to SSC Partners by submitting a ServiceNow Ticket, taking full ownership of all Store ServiceNow tickets from initiation to resolution. Adhere to the same 24-hour response rule as the SSC and ensure a timely response. Include all necessary information in the initial ticket to minimize back-and-forth communication and expedite resolution time.
  • Strategically plan weekly/monthly/quarterly workload to support business priorities by leveraging all workload planning tools to deliver a consistent Customer experience at each location.
  • Maintain the Company's Operational and Merchandising Standards through consistent evaluation of the sales floor, and training of Associates, as needed.
  • Ensure compliance with all Company Standard Operating Procedures (SOPs) through process observation and extensive associate training and communication.
  • Ensure compliance with all Loss Prevention policies and procedures to maintain store inventory accuracy and a safe and secure workplace.
  • Support in leading Associates onboarding, learning, and help close the product knowledge/system gap through development coaching and Associate interaction.
  • Engage in consistent and meaningful development conversations with all assigned Associates throughout their employment journey.
  • Conduct scheduled department walks with Department Head on a consistent weekly cadence to maintain operational excellence, Customer experience and Associate engagement within assigned departments.
  • Provide hiring and termination recommendations based on skills/performance to the GM and AGM. Leverage all accountability paths including but not limited to performance improvement plans, coaching conversations, and formal write ups.
  • Enable Associates to be champions of their products and services, ensuring Associates can inform, educate, and promote offerings to Customers.
  • Lead and create a service culture that priorities the Customer experience, model, train, and coach to deliver on these expectations.
  • Anticipate staffing needs, talent plan, and recruit -both long and short term to maintain the best in-store Customer experience in each department.
  • Build and develop a team of passionate and knowledgeable logistic Associates who strive to exceed Customer expectations by having products readily available for our Customers, strong store presentation, and consistent e-commerce process execution.
  • Support SLT in delivering on all HR Operational and cyclical programs to maintain compliance.
  • Ensure execution and inspect accuracy of all Company directed bulletins, Game Plans & planograms.
  • Retain a passionate team for area-specific knowledge and expertise. Through implementation and execution of all development plans set in place by GM/AGM.
  • Responsible for inventory accuracy through the consistent execution of the RTV process, accuracy in receiving daily receipts, proper tagging integrity before product placement on the sales floor, conduct accurate cycle counts, and manage inventory levels throughout the product lifecycle.
  • Responsible for opening and closing the store at times without additional leadership presence. Responsibilities include but not limited to cash handling procedure, deposits, Customer escalation, opening/closing procedures, providing task direction to all departments, validate proper staffing in all departments to support store needs, maintain brand/merchandising standards across entire store, drive Customer experience and Associate/Customer safety.

Qualifications and Skills Required:
  • Communication: Candidates must have strong listening and interpersonal skills. They must possess good verbal and written communication skills and be able to communicate cross-functionally. Candidates communicate expectations and standards to execute Company programs.
  • Analytical: Candidates must have strong strategic skills and the ability to effectively forecast business needs and develop comprehensive solutions to complex problems. Candidates must be able to identify opportunities and solutions to increase sales and strengthen operational processes.
  • Computer: Candidates must possess basic computer skills with a working knowledge of Microsoft Office Suite, including Outlook.
  • Accountability: Candidates must possess the skills to manage conflict, lead conflict resolution and hold others accountable.
  • Business Acumen: Strong business acumen with complete accountability for P&L management.
  • Organization: Candidates must be able to organize multiple priorities to ensure that resources are properly allocated to meet objectives.
  • Leadership: Candidates must be able to lead by example and, through daily actions, enforce a high standard of Customer service. Candidates must lead with a Servant Leadership approach.
  • Education: College Degree or Equivalent Leadership Experience.
  • Experience: Leading small-large groups of Associates to include performance management, disciplinary action, and business controls.
  • Working Conditions and Physical Demands: Must be able to stand for extended periods of time, climb up and down a ladder, move throughout the store, and lift a 30 lb. box overhead.
    • Schedule: Must be able to work a flexible work week, and work nights, weekends, and holidays depending on business needs.

PGA TOUR Superstores is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
We comply with all laws that prohibit discrimination based on race, color, religion, sex/gender, age (40 and over), national origin, ancestry, citizenship status, physical or mental disability, veteran status, marital status, genetic information, and any other legally protected status. Employment discrimination isn't just unlawful, it violates our policies and is not who we are. Every associate at every level in the organization is prohibited from engaging in any form of discrimination.
An associate who believes s/he is being discriminated against should report it immediately to the Human Resources department. The law and our policies prohibit retaliation against anyone for making such a report.

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