Deliver 100% guest satisfaction--every guest, every time Be a Drake's tour guide: know the menu ... managers are promoted from within 🍔 Enjoy 40% off at all Bluegrass Hospitality Group (BHG ...
Quick apply
Deliver 100% guest satisfaction--every guest, every time Be a Drake's tour guide: know the menu ... managers are promoted from within 🍔 Enjoy 40% off at all Bluegrass Hospitality Group (BHG ...
Experience Lab Host, Part-Time (Onsite, Nashville)
Nashville, TN · On-site
$23.50/hr
Customer service, Front Desk, Tour Guide, Virtual Reality Experience Location: Onsite at The ... You'll also maintain the Lab's interactive exhibits, manage supplies, and help with administrative ...
Experience Lab Host, Part-Time (Onsite, Nashville)
Nashville, TN · On-site
$23.50/hr
Customer service, Front Desk, Tour Guide, Virtual Reality Experience Location: Onsite at The ... You'll also maintain the Lab's interactive exhibits, manage supplies, and help with administrative ...
Campus Visit Coordinator
Memphis, TN · On-site
Manage on-line visit requests, send confirmations, and update on-line visit software with ... Provide support to the student tour guide program through schedule maintenance and attendance ...
Campus Visit Coordinator
Memphis, TN · On-site
Manage on-line visit requests, send confirmations, and update on-line visit software with ... Provide support to the student tour guide program through schedule maintenance and attendance ...
Outlet Host/Hostess
Pigeon Forge, TN · On-site
In addition, you will be assuming the role of tour guide, communicator, entertainer, memorabilia ... Assisting servers, bussers and managers * Performing opening, closing & side duties - cleaning ...
Outlet Host/Hostess
Pigeon Forge, TN · On-site
In addition, you will be assuming the role of tour guide, communicator, entertainer, memorabilia ... Assisting servers, bussers and managers * Performing opening, closing & side duties - cleaning ...
In addition, you will be assuming the role of tour guide, communicator, entertainer, memorabilia ... Assisting servers, bussers and managers * Performing opening, closing & side duties - cleaning ...
Quick apply
In addition, you will be assuming the role of tour guide, communicator, entertainer, memorabilia ... Assisting servers, bussers and managers * Performing opening, closing & side duties - cleaning ...
Director, Stadium Tours
Nashville, TN · On-site
Recruit, train, and mentor a high-performing team of tour managers, hosts, and guides * Manage program budgets and P&Ls, creating dashboards to track attendance, revenue, NPS, retail performance, and ...
Director, Stadium Tours
Nashville, TN · On-site
Recruit, train, and mentor a high-performing team of tour managers, hosts, and guides * Manage program budgets and P&Ls, creating dashboards to track attendance, revenue, NPS, retail performance, and ...
Director, Stadium Tours
Nashville, TN · On-site
$140 - $200/hr
Recruit, train, and mentor a high-performing team of tour managers, hosts, and guides * Manage program budgets and P&Ls, creating dashboards to track attendance, revenue, NPS, retail performance, and ...
Director, Stadium Tours
Nashville, TN · On-site
$140 - $200/hr
Recruit, train, and mentor a high-performing team of tour managers, hosts, and guides * Manage program budgets and P&Ls, creating dashboards to track attendance, revenue, NPS, retail performance, and ...
Director, Stadium Tours
Nashville, TN · On-site
Recruit, train, and mentor a high-performing team of tour managers, hosts, and guides * Manage program budgets and P&Ls, creating dashboards to track attendance, revenue, NPS, retail performance, and ...
Director, Stadium Tours
Nashville, TN · On-site
Recruit, train, and mentor a high-performing team of tour managers, hosts, and guides * Manage program budgets and P&Ls, creating dashboards to track attendance, revenue, NPS, retail performance, and ...
Director, Stadium Tours
Nashville, TN · On-site
$120 - $180/hr
Recruit, train, and mentor a high-performing team of tour managers, hosts, and guides * Manage program budgets and P&Ls, creating dashboards to track attendance, revenue, NPS, retail performance, and ...
Director, Stadium Tours
Nashville, TN · On-site
$120 - $180/hr
Recruit, train, and mentor a high-performing team of tour managers, hosts, and guides * Manage program budgets and P&Ls, creating dashboards to track attendance, revenue, NPS, retail performance, and ...
Recreation Coordinator
Franklin, TN · On-site
Work with the Assistant Manager of Outfitters and the Director of Activities to coordinate and ... Act as a tour guide on the activities team for all family-themed activities. * Assist with guest ...
Recreation Coordinator
Franklin, TN · On-site
Work with the Assistant Manager of Outfitters and the Director of Activities to coordinate and ... Act as a tour guide on the activities team for all family-themed activities. * Assist with guest ...
Recreation Coordinator
Franklin, TN · On-site
Work with the Assistant Manager of Outfitters and the Director of Activities to coordinate and ... Act as a tour guide on the activities team for all family-themed activities. * Assist with guest ...
Quick apply
Recreation Coordinator
Franklin, TN · On-site
Work with the Assistant Manager of Outfitters and the Director of Activities to coordinate and ... Act as a tour guide on the activities team for all family-themed activities. * Assist with guest ...
Store Merchandising Team Member
Nashville, TN · On-site
$18 - $26/hr
From every day needs to special occasions, members need you, as their mini tour guide, to take them ... management Maintains the sales floor and merchandise presentation in accordance with company ...
Store Merchandising Team Member
Nashville, TN · On-site
$18 - $26/hr
From every day needs to special occasions, members need you, as their mini tour guide, to take them ... management Maintains the sales floor and merchandise presentation in accordance with company ...
Retail Merchandising Associate
Murfreesboro, TN · On-site
$18 - $26/hr
From every day needs to special occasions, members need you, as their mini tour guide, to take them ... management Maintains the sales floor and merchandise presentation in accordance with company ...
Retail Merchandising Associate
Murfreesboro, TN · On-site
$18 - $26/hr
From every day needs to special occasions, members need you, as their mini tour guide, to take them ... management Maintains the sales floor and merchandise presentation in accordance with company ...
Store Merchandising Team Member
Hendersonville, TN · On-site
$18 - $26/hr
From every day needs to special occasions, members need you, as their mini tour guide, to take them ... management Maintains the sales floor and merchandise presentation in accordance with company ...
Store Merchandising Team Member
Hendersonville, TN · On-site
$18 - $26/hr
From every day needs to special occasions, members need you, as their mini tour guide, to take them ... management Maintains the sales floor and merchandise presentation in accordance with company ...
Store Merchandising Team Member
Lafayette, TN · On-site
$18 - $26/hr
From every day needs to special occasions, members need you, as their mini tour guide, to take them ... management Maintains the sales floor and merchandise presentation in accordance with company ...
Store Merchandising Team Member
Lafayette, TN · On-site
$18 - $26/hr
From every day needs to special occasions, members need you, as their mini tour guide, to take them ... management Maintains the sales floor and merchandise presentation in accordance with company ...
Retail Stocking Associate
Millersville, TN · On-site
$18 - $26/hr
From every day needs to special occasions, members need you, as their mini tour guide, to take them ... management Maintains the sales floor and merchandise presentation in accordance with company ...
Retail Stocking Associate
Millersville, TN · On-site
$18 - $26/hr
From every day needs to special occasions, members need you, as their mini tour guide, to take them ... management Maintains the sales floor and merchandise presentation in accordance with company ...
Retail Shipment Processing Associate
Oak Hill, TN · On-site
$18 - $26/hr
From every day needs to special occasions, members need you, as their mini tour guide, to take them ... management Maintains the sales floor and merchandise presentation in accordance with company ...
Retail Shipment Processing Associate
Oak Hill, TN · On-site
$18 - $26/hr
From every day needs to special occasions, members need you, as their mini tour guide, to take them ... management Maintains the sales floor and merchandise presentation in accordance with company ...
Merchandise and Stocking Associate
Greenbrier, TN · On-site
$18 - $26/hr
From every day needs to special occasions, members need you, as their mini tour guide, to take them ... management Maintains the sales floor and merchandise presentation in accordance with company ...
Merchandise and Stocking Associate
Greenbrier, TN · On-site
$18 - $26/hr
From every day needs to special occasions, members need you, as their mini tour guide, to take them ... management Maintains the sales floor and merchandise presentation in accordance with company ...
Retail Merchandising Associate
Westmoreland, TN · On-site
$18 - $26/hr
From every day needs to special occasions, members need you, as their mini tour guide, to take them ... management Maintains the sales floor and merchandise presentation in accordance with company ...
Retail Merchandising Associate
Westmoreland, TN · On-site
$18 - $26/hr
From every day needs to special occasions, members need you, as their mini tour guide, to take them ... management Maintains the sales floor and merchandise presentation in accordance with company ...
Store Merchandising Team Member
Forest Hills, TN · On-site
$18 - $26/hr
From every day needs to special occasions, members need you, as their mini tour guide, to take them ... management Maintains the sales floor and merchandise presentation in accordance with company ...
Store Merchandising Team Member
Forest Hills, TN · On-site
$18 - $26/hr
From every day needs to special occasions, members need you, as their mini tour guide, to take them ... management Maintains the sales floor and merchandise presentation in accordance with company ...
Tour Guide Manager information
What is the role of a tour guide manager?
A tour guide manager oversees the scheduling, training, and performance of tour guides to ensure quality customer experiences. They coordinate tour operations, handle client feedback, and may assist with tour planning and safety protocols, often requiring strong leadership and communication skills.
What is the difference between Tour Guide Manager vs Tour Guide?
| Aspect | Tour Guide Manager | Tour Guide |
|---|---|---|
| Credentials | Often requires leadership or supervisory experience, sometimes certifications in tourism or hospitality | Typically needs a guide certification or license, customer service skills |
| Work Environment | Supervises tour guides, manages schedules, and oversees operations | Conducts tours, interacts directly with tourists in various locations |
| Employer & Industry | Tour companies, travel agencies, hospitality industry | Tour companies, museums, historical sites, travel agencies |
The main difference is that a Tour Guide Manager oversees and coordinates tour guides and operations, while a Tour Guide directly interacts with tourists by leading tours. Both roles are essential in the tourism industry, but they focus on different responsibilities and skill sets.
What are the key skills and qualifications needed to thrive as a tour guide manager, and why are they important?
To thrive as a Tour Guide Manager, you need expertise in hospitality management, group coordination, and a solid understanding of local culture and attractions, often supported by a degree in tourism or related experience. Familiarity with booking platforms, customer relationship management (CRM) systems, and scheduling software is typically required. Outstanding leadership, problem-solving, and interpersonal communication skills help a manager motivate guides and ensure excellent guest experiences. These competencies are vital for delivering seamless tours, maintaining team performance, and ensuring customer satisfaction.
What are the main challenges a tour guide manager faces when coordinating a team of guides across multiple locations?
One of the main challenges for a Tour Guide Manager is ensuring consistent quality and customer service across all tours, especially when managing guides at different sites. This often involves regular training, clear communication of expectations, and adapting to the unique needs of each location. Additionally, balancing scheduling to meet fluctuating demand while preventing staff burnout can be demanding. Effective Tour Guide Managers build strong relationships with their teams and use feedback mechanisms to continuously improve the tour experience.
How much money can you make as a tour guide manager?
A tour guide manager typically earns between $40,000 and $70,000 annually, depending on experience, location, and the size of the organization. Salaries can increase with additional responsibilities, certifications, and management skills. Some positions may also include bonuses or commissions based on tour sales or customer satisfaction.
What are the most commonly searched types of Tour Guide jobs in Tennessee? The most popular types of Tour Guide jobs in Tennessee are:
What cities in Tennessee are hiring for Tour Guide Manager jobs? Cities in Tennessee with the most Tour Guide Manager job openings:
Part-time
Medical, Dental, Retirement
Re-posted 11 days ago
Job description
Drake’s is a neighborhood restaurant and bar with an unconventional spirit. Dedicated to giving everyone a place to come play, everything at Drake’s—from our atmosphere to our team and our menu—is designed with an infectious energy that ensures everyone leaves with a story to tell. We’re not afraid to push the boundaries (and maybe break a few rules) to give guests an experience like no other. After all, we’re the restaurant that dared to put burgers and sushi on the same menu. At Drake’s, we’re always looking for big smiles, outgoing personalities, and unique individuals to join our family. We work hard and play harder!
We’re looking for team members who are passionate about hospitality and love creating memorable guest experiences. Whether you’ve worked in food service, retail, or are just naturally great with people, we’d love to meet you.
What You’ll Do:
Deliver 100% guest satisfaction—every guest, every time
Be a Drake’s tour guide: know the menu, love the vibe, and share it
Prepare and serve alcoholic and non-alcoholic drinks to spec
Follow sanitation, safety, and alcohol beverage control regulations
Provide exceptional service and create memorable guest experiences
Jump in to support fellow team members when needed
Help maintain a clean and safe bar area
Stand for long periods (up to 8+ hours), often in a confined space
Lift and carry up to 25 pounds (cases, kegs, barware)
Perform repetitive motions such as shaking, stirring, and tapping kegs
Handle glassware and bar tools safely to prevent injury
Work in fast-paced, high-volume settings—often under pressure
What We’re Looking For:
Previous bartending experience
Knowledge of cocktails, beer, wine, and responsible alcohol service
Positive attitude and team-first mindset
Passion for guest service
Basic food safety knowledge is a plus
Why You’ll Love Working at Drake’s:
🩺 Complete health care package, including dental (available after 1 year of full-time employment)
💸 401K with company match (available after 1 year of employment)
🎓 Education reimbursement – Up to $500/semester for full-time students working 20+ hours/week with a 3.2+ GPA
📈 Career growth opportunities – 86% of our managers are promoted from within
🍔 Enjoy 40% off at all Bluegrass Hospitality Group (BHG) restaurants
❤️ Strong company culture and emergency family fund to support our team when it matters most
🎁 Holiday closures – We close for Thanksgiving and Christmas so you can spend time with loved ones
Pay: Base pay + Tips
We’re looking for team members who are passionate about hospitality and love creating memorable guest experiences. Whether you’ve worked in food service, retail, or are just naturally great with people, we’d love to meet you.
What You’ll Do:
Deliver 100% guest satisfaction—every guest, every time
Be a Drake’s tour guide: know the menu, love the vibe, and share it
Prepare and serve alcoholic and non-alcoholic drinks to spec
Follow sanitation, safety, and alcohol beverage control regulations
Provide exceptional service and create memorable guest experiences
Jump in to support fellow team members when needed
Help maintain a clean and safe bar area
Stand for long periods (up to 8+ hours), often in a confined space
Lift and carry up to 25 pounds (cases, kegs, barware)
Perform repetitive motions such as shaking, stirring, and tapping kegs
Handle glassware and bar tools safely to prevent injury
Work in fast-paced, high-volume settings—often under pressure
What We’re Looking For:
Previous bartending experience
Knowledge of cocktails, beer, wine, and responsible alcohol service
Positive attitude and team-first mindset
Passion for guest service
Basic food safety knowledge is a plus
Why You’ll Love Working at Drake’s:
🩺 Complete health care package, including dental (available after 1 year of full-time employment)
💸 401K with company match (available after 1 year of employment)
🎓 Education reimbursement – Up to $500/semester for full-time students working 20+ hours/week with a 3.2+ GPA
📈 Career growth opportunities – 86% of our managers are promoted from within
🍔 Enjoy 40% off at all Bluegrass Hospitality Group (BHG) restaurants
❤️ Strong company culture and emergency family fund to support our team when it matters most
🎁 Holiday closures – We close for Thanksgiving and Christmas so you can spend time with loved ones
Pay: Base pay + Tips
Powered by JazzHR
ySmFxtNWR2
About Bluegrass Hospitality Group
Sourced by ZipRecruiter
Company size
501 - 1,000 Employees
Headquarters location
Lexington-Fayette, KY, US
Year founded
1998