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The Coordinator- Living, Learning, and Outreach is responsible for advancing the mission of University Housing through leadership of Living Learning Communities (LLCs), residence hall tour operations, while supporting program marketing and outreach initiatives. This role develops and strengthens collaborative partnerships with campus stakeholders to create meaningful residential experiences that foster student success, belonging, and engagement.
In addition to overseeing LLC program operations, the LLCO Coordinator partners with Student Life Communications to support communications outreach and marketing efforts, including contributing content for digital communication, social media, and recruitment outreach. This position also supervises student leadership teams, including LLC Ambassadors and residence hall tour guides, and plays a key role in recruitment events and campus visits, while supporting student engagement and leadership development. Through program oversight, collaborative outreach efforts, and assessment-informed practice, this position contributes to a dynamic residential experience for both current and prospective students.
Responsibilities
Program Management
Lead the development and implementation of Living Learning Communities (LLCs) and residence hall tour programs. Serve as a liaison with academic partners and campus stakeholders, support recruitment and selection processes, and oversee logistics for programs, events, and outreach initiatives.
Program Outreach and Recruitment
In partnership with Student Life Communications, this position coordinates and supports communication and marketing strategies that promote LLC engagement and participation. Supports the development of departmental digital communication, including website content and social media, and collaborate with University Housing partners to support recruitment and outreach to prospective students and families.
Student Leadership Development
Recruit, train, and supervise student leaders, including LLC Ambassadors and residence hall tour guides. Facilitate leadership development opportunities and provide guidance for student-led programs and initiatives.
Customer Service and Organizational Support
Provide leadership in delivering excellent customer service to students, families, and campus partners. Support budget management and administrative operational processes, contribute to departmental initiatives, and participate in an on-call rotation that includes occasional overnight and weekend responsibilities.
Qualifications
Required Qualifications

• Education: Bachelor's Degree
• Experience:
  • Minimum of 2 years of experience working in Housing, Residence Life, or related student life experience, working closely with students in a university setting.
  • Demonstrated experience working with college students in a residential, leadership development, or student engagement context.
• Knowledge, Skills, Abilities:
  • Strong interpersonal, oral, and written communication skills.
  • Ability to work collaboratively with various student populations and campus partners.
  • Excellent communication skills including excellent writing skills as demonstrated in materials.

Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.
Preferred Qualifications

• Education: Master's Degree in Higher Education, Student Affairs, Communications, or Marketing.
• Experience:
  • Experience with living learning communities, residential academic initiatives, or faculty/professional staff collaboration.
  • Experience with program assessment and data collection.
  • Experience supporting marketing, communications, digital content, or student recruitment initiatives.
  • Experience managing budgets or financial processes.
  • 1 year of professional staff experience in higher education; a master's degree may substitute for 1 year of professional experience, and 2 years of graduate assistant work counts as 1 year of professional experience.
• Knowledge, Skills, Abilities:
  • Ability supervising, training, and developing student staff.

Work Location

• Location: Knoxville, TN
• Onsite

Compensation and Benefits

• UT market range: MR08
• Note: Since this is a required live-in position, housing is provided.
• Find more information on the UT Market Range structure here
• Find more information on UT Benefits here

Application Instructions
To express interest, please submit an application with the attachments noted below. To be assured of full consideration, completed applications with all requested materials should be submitted.

• Resume
• Cover Letter
• List of 3 Professional References

About The College/Department/Division
The Division of Student Life is comprised of an outstanding group of professionals who create student-centered opportunities that contribute to a transformative Volunteer Experience. These opportunities allow students to grow their skills and knowledge outside of the classroom. From health and wellness to service and engagement, we provide opportunities where students exemplify the Volunteer Spirit, inspiring others to learn, lead, and serve.
Our student Life departments provide essential services that support student success and future growth, fostering engagement, leadership, and wellness while enhancing belonging. Together, these efforts create transformative experiences that help students achieve both academic and personal goals.
About Us
The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees-the Volunteers-who uphold the university's tradition of lighting the way for others through leadership and service.
UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee's flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy's largest multidisciplinary laboratory, Oak Ridge National Laboratory.
The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service.
UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices to attract and retain top-tier talent, fostering a strong staff community and supporting a culture of involvement and engagement for everyone.
The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as "Best Employer for New Graduates," "One of America's Best Large Employers," and "Best Workplace for Women," and has been designated as "Best Place for Working Parents" by Forbes Magazine.
Apply today and join the Tennessee Volunteer community!