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Tour Guide Manager Jobs in Florida (NOW HIRING)

Grand Living

Move-In Coordinator

Lake Mary, FL · On-site

This role provides backup for the sales team to serve as a tour guide within the community ... Other duties and responsibilities as assigned by management. Other: * Employees are required to ...

South Oxford Management

Leasing Professional

Jacksonville, FL · On-site

$15.75 - $18.50/hr

Who We Are South Oxford Management is a leading full-service property management company with a ... Be the on-site Tour Guide, showing future residents needs, showing them around your community ...

South Oxford Management

Leasing Professional

Jacksonville, FL · On-site

$15.75 - $18.75/hr

Who We Are South Oxford Management is a leading full-service property management company with a ... Be the on-site Tour Guide, showing future residents' needs, showing them around your community ...

South Oxford Management

Leasing Professional

Gainesville, FL · On-site

$14.50 - $17/hr

Who We Are South Oxford Management is a leading full-service property management company with a ... Be the on-site Tour Guide, showing future residents' needs, showing them around your community ...

South Oxford Management

Leasing Professional

Bradenton, FL · On-site

$15.50 - $18.25/hr

Who We Are South Oxford Management is a leading full-service property management company with a ... Be the on-site Tour Guide, showing future residents' needs, showing them around your community ...

South Oxford Management

Leasing Professional

Bradenton, FL · On-site

$15.50 - $18.25/hr

Who We Are South Oxford Management is a leading full-service property management company with a ... Be the on-site Tour Guide, showing future residents needs, showing them around your community ...

South Oxford Management

Leasing Professional

Gainesville, FL · On-site

$15.50 - $18/hr

Who We Are South Oxford Management is a leading full-service property management company with a ... Be the on-site Tour Guide, showing future residents needs, showing them around your community ...

South Oxford Management

Leasing Professional

Bradenton, FL

$15.50 - $18.25/hr

Who We Are South Oxford Management is a leading full-service property management company with a ... Be the on-site Tour Guide, showing future residents needs, showing them around your communitys ...

Seminolehardrock

Department Manager and/or General Manager DIRECT REPORTS: None DATE CREATED: 28/8/2018 POSITION ... In addition, you will be assuming the role of tour guide, communicator, entertainer, memorabilia ...

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Tour Guide Manager information

What are the main challenges a tour guide manager faces when coordinating a team of guides across multiple locations?

One of the main challenges for a Tour Guide Manager is ensuring consistent quality and customer service across all tours, especially when managing guides at different sites. This often involves regular training, clear communication of expectations, and adapting to the unique needs of each location. Additionally, balancing scheduling to meet fluctuating demand while preventing staff burnout can be demanding. Effective Tour Guide Managers build strong relationships with their teams and use feedback mechanisms to continuously improve the tour experience.

What are the key skills and qualifications needed to thrive as a tour guide manager, and why are they important?

To thrive as a Tour Guide Manager, you need expertise in hospitality management, group coordination, and a solid understanding of local culture and attractions, often supported by a degree in tourism or related experience. Familiarity with booking platforms, customer relationship management (CRM) systems, and scheduling software is typically required. Outstanding leadership, problem-solving, and interpersonal communication skills help a manager motivate guides and ensure excellent guest experiences. These competencies are vital for delivering seamless tours, maintaining team performance, and ensuring customer satisfaction.

What is the difference between Tour Guide Manager vs Tour Guide?

AspectTour Guide ManagerTour Guide
CredentialsOften requires leadership or supervisory experience, sometimes certifications in tourism or hospitalityTypically needs a guide certification or license, customer service skills
Work EnvironmentSupervises tour guides, manages schedules, and oversees operationsConducts tours, interacts directly with tourists in various locations
Employer & IndustryTour companies, travel agencies, hospitality industryTour companies, museums, historical sites, travel agencies

The main difference is that a Tour Guide Manager oversees and coordinates tour guides and operations, while a Tour Guide directly interacts with tourists by leading tours. Both roles are essential in the tourism industry, but they focus on different responsibilities and skill sets.

How much money can you make as a tour guide manager?

A tour guide manager typically earns between $40,000 and $70,000 annually, depending on experience, location, and the size of the organization. Salaries can increase with additional responsibilities, certifications, and management skills, and some positions may include bonuses or commissions based on tour sales or customer satisfaction.

What is the role of a tour guide manager?

A tour guide manager oversees the scheduling, training, and performance of tour guides to ensure quality customer experiences. They coordinate tour operations, handle client feedback, and may assist with tour planning and safety protocols, often requiring strong leadership and communication skills.

What are the most commonly searched types of Tour Guide jobs in Florida?

The most popular types of Tour Guide jobs in Florida are:

What cities in Florida are hiring for Tour Guide Manager jobs?

Cities in Florida with the most Tour Guide Manager job openings:

Tour Guide Manager jobs near you

Move-In Coordinator

Grand Living Park at Lake Mary

Lake Mary, FL • On-site

$16.75 - $22.75/hr

Full-time, Part-time

Retirement, PTO

Posted 8 days ago

Key responsibilities

  • Coordinate and oversee each resident's move into the community, including assisting with furniture placement and orientation.

  • Assist the sales team and Executive Director with planning and implementing marketing activities, and serve as a tour guide within the community.

  • Communicate with residents and their families on various issues and support the transition process.

Job description

Grand Living is changing the way generations embrace life and is quickly becoming an iconic brand in senior hospitality. What began as a vision to create distinctive senior living communities has evolved into a collection of remarkable residences, offering luxury-inspired amenities and extraordinary service to residents and guests. Our communities include gracious apartments, stunning décor and design excellence at every turn, but from the moment you are greeted, you'll experience something far more luxurious than the architecture: our people. Their unparalleled commitment to personal service in every engagement is at the very heart of what we do.

ABOUT THE ROLE

As a Grand Living Sales and Marketing Coordinator (a.k.a. Move-In Coordinator), you will be responsible for enhancing the overall Resident experience through the provision of exceptional coordination of the resident move-in and transition into the community. This role provides backup for the sales team to serve as a tour guide within the community, coordinating future resident interviews and appointments outside of the community, and assist with details regarding the marketing plan. This is to be handled in The Sterling Touch® friendly, courteous, helpful, timely and professional manner, resulting in a very high level of Resident satisfaction. This position is under the general guidance of the Executive Director in accordance with Community standards, processes, procedures, practices and philosophy.

Essential Functions:

  • Participate in Start Sterling! Daily line up.
  • Greet the Residents, guests, fellow employees and vendors in a friendly and courteous manner.
  • Responsible for coordinating and overseeing each resident's move into the community.
  • Assist with furniture placement, orientation and assimilation into the community.
  • Assist the Sales team/Executive Director with the planning and implementation of an annual marketing plan.
  • Tour and sell the community and apartments.
  • Work weekends and evenings for appointments and events.
  • Comply with Grand Living policies and procedures.
  • Comply with all state, federal and/or other regulatory agencies.
  • Communicate with residents and their families on a variety of issues.
  • Other duties and responsibilities as assigned by management.

Other:

  • Employees are required to work a flexible schedule which includes, rotating weekend and holiday shifts.

Education:

  • High School Diploma or G.E.D., required.
  • Bachelor's degree, preferred.

Experience:

  • One or more years of marketing experience in senior housing, real estate, banking or related field.
  • Prefer experience transitioning seniors from one living environment to another.

We offer competitive compensation and a full benefits package for full time employees including a generous Paid Time Off (PTO) program of three (3) weeks PTO in the first year, four (4) weeks in the second year. Additional PTO is earned with length of service. Company-provided insurance coverages, a variety of group options and voluntary plans, and a 401K that matches up to 4% with a 5% contribution.

PTO at lesser rates for part-time staff. A high-end upscale environment including exquisite cuisine and free employee meals (must meet eligibility requirements), fitness center for resident and staff use.

At Grand Living, our motto is "Your Life. Uniquely Embraced." We are proud to be an equal opportunity employer, committed to creating an inclusive and supportive environment for all, where our differences aren't just accepted, but celebrated.