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Tour Guide Manager Jobs in Florida (NOW HIRING)

Brevard Zoo

Treetop Trek Guide

Melbourne, FL

Manager, Attractions amp; Adventure Learning POSITION OVERVIEW Located along the Space Coast in ... This position provides informative zipline tour experiences that help guests create unforgettable ...

100 Hard Rock Int'l USA, Inc

Outlet Host

Miami, FL

In addition, you will be assuming the role of tour guide, communicator, entertainer, memorabilia ... Assisting servers, bussers and managers * Performing opening, closing & side duties - cleaning ...

100 Hard Rock Int'l USA, Inc

HOST

Miami, FL

In addition, you will be assuming the role of tour guide, communicator, entertainer, memorabilia ... Assisting servers, bussers and managers * Performing opening, closing & side duties - cleaning ...

Marriott Vacations Worldwide

$31.40/hr

We seek a passionate, friendly, concierge like candidate to work as the company's own tour guide for all owners and guests while assisting the Events - Activities Manager with onsite activities ...

New

American Cruise Lines

Travel Director

Marco Island, FL · On-site

Previous National Parks Tour Guide experience preferred. * Significant experience in hospitality, tourism, and/or event management. * Strong sense of production and presentation. * Proficiency in ...

American Cruise Lines

Travel Director

Punta Gorda, FL · On-site

Previous National Parks Tour Guide experience preferred. * Significant experience in hospitality, tourism, and/or event management. * Strong sense of production and presentation. * Proficiency in ...

American Cruise Lines

Travel Director

Tampa, FL

Previous National Parks Tour Guide experience preferred. * Significant experience in hospitality, tourism, and/or event management. * Strong sense of production and presentation. * Proficiency in ...

American Cruise Lines

Travel Director

Punta Gorda, FL · On-site

Previous National Parks Tour Guide experience preferred. * Significant experience in hospitality, tourism, and/or event management. * Strong sense of production and presentation. * Proficiency in ...

American Cruise Lines

Travel Director

Tampa, FL · On-site

Previous National Parks Tour Guide experience preferred. * Significant experience in hospitality, tourism, and/or event management. * Strong sense of production and presentation. * Proficiency in ...

American Cruise Lines

Travel Director

Marco Island, FL · On-site

Previous National Parks Tour Guide experience preferred. * Significant experience in hospitality, tourism, and/or event management. * Strong sense of production and presentation. * Proficiency in ...

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Tour Guide Manager information

What are the main challenges a tour guide manager faces when coordinating a team of guides across multiple locations?

One of the main challenges for a Tour Guide Manager is ensuring consistent quality and customer service across all tours, especially when managing guides at different sites. This often involves regular training, clear communication of expectations, and adapting to the unique needs of each location. Additionally, balancing scheduling to meet fluctuating demand while preventing staff burnout can be demanding. Effective Tour Guide Managers build strong relationships with their teams and use feedback mechanisms to continuously improve the tour experience.

What are the key skills and qualifications needed to thrive as a tour guide manager, and why are they important?

To thrive as a Tour Guide Manager, you need expertise in hospitality management, group coordination, and a solid understanding of local culture and attractions, often supported by a degree in tourism or related experience. Familiarity with booking platforms, customer relationship management (CRM) systems, and scheduling software is typically required. Outstanding leadership, problem-solving, and interpersonal communication skills help a manager motivate guides and ensure excellent guest experiences. These competencies are vital for delivering seamless tours, maintaining team performance, and ensuring customer satisfaction.

What is the difference between Tour Guide Manager vs Tour Guide?

AspectTour Guide ManagerTour Guide
CredentialsOften requires leadership or supervisory experience, sometimes certifications in tourism or hospitalityTypically needs a guide certification or license, customer service skills
Work EnvironmentSupervises tour guides, manages schedules, and oversees operationsConducts tours, interacts directly with tourists in various locations
Employer & IndustryTour companies, travel agencies, hospitality industryTour companies, museums, historical sites, travel agencies

The main difference is that a Tour Guide Manager oversees and coordinates tour guides and operations, while a Tour Guide directly interacts with tourists by leading tours. Both roles are essential in the tourism industry, but they focus on different responsibilities and skill sets.

How much money can you make as a tour guide manager?

A tour guide manager typically earns between $40,000 and $70,000 annually, depending on experience, location, and the size of the organization. Salaries can increase with additional responsibilities, certifications, and management skills, and some positions may include bonuses or commissions based on tour sales or customer satisfaction.

What is the role of a tour guide manager?

A tour guide manager oversees the scheduling, training, and performance of tour guides to ensure quality customer experiences. They coordinate tour operations, handle client feedback, and may assist with tour planning and safety protocols, often requiring strong leadership and communication skills.

What are the most commonly searched types of Tour Guide jobs in Florida?

The most popular types of Tour Guide jobs in Florida are:

What cities in Florida are hiring for Tour Guide Manager jobs?

Cities in Florida with the most Tour Guide Manager job openings:

Tour Guide Manager jobs near you

Insomniac - Vans Warped Tour Orlando 2026 Seasonal Ground Control / Headliner Experience Festival Te

Insomniac Events

Orlando, FL • On-site

$17 - $20/hr

Part-time

Posted 15 days ago

Job description

Job Summary:
WHO ARE YOU?
Do you enjoy dance music? Do you excel at providing exceptional customer service? Then you're in luck! We are looking for a highly motivated self-starter who embodies both a passion for dance culture and a love of helping others. Is this you? Read on...
WHO ARE WE?
Insomniac produces some of the most innovative, immersive music festivals and events in the world. Enhanced by state-of-the-art lighting, pyrotechnics and sound design, large-scale art installations, theatrical performers and next generation special effects, our events captivate the senses and inspire a unique level of fan interaction. The quality of the Headliner experience is our top priority.
Insomniac produces 10,000 concerts, club nights and festivals for seven million attendees annually across the globe. Since its inception, Insomniac's events have taken place in 13 countries across five continents. The company's premiere annual event, Electric Daisy Carnival Las Vegas, is the world's largest dance music festival and attracts more than 525,000 fans over three days. The company was founded by Pasquale Rotella and has been based in Los Angeles since it was formed in 1993.
THE ROLE
Insomniac is looking for a Ground Control and Headliner Experience Team Member to provide an exceptional experience to headliners. This position will report to Ground Control and Headliner Experience Managers.
RESPONSIBILITIES
  • Welcome attendees at entrances and make everyone aware of Ground Control's presence and purpose
  • Abide by assigned shift schedule, pump water at the free water refill stations and patrol the event zones at correct times with assigned group mates
  • Learn how to operate a two-way radio and perform emergency medical calls
  • Listen attentively to the radio and respond immediately to specific calls and requests
  • Assist distressed individuals when they are in need of a helping hand
  • Memorize information provided by the event website, festival guide and staff guide to share with attendees
  • Understand evacuation procedures and locate safe refuge locations prior to the opening of each show
  • Provide support at entrance areas using megaphones to assist Headliners with directional support

QUALIFICATIONS
  • Customer service-related work experience is preferred
  • Experience using radios and ability to work under pressure in stressful environments is required
  • Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
  • Must be able to professionally interact with all levels of individuals in a courteous manner and de-escalate situations before they become unpleasant.
  • Must be able to stand on your feet for up to four hours at a time and walk long distances
  • Must be able to lift up to 20lbs
  • Must be able to walk up/down stairs

WORK ENVIRONMENT
  • Must be able to tolerate loud noise levels & busy environments
  • May work in drastic temperature climates
  • Must be willing to frequently travel to work events during holidays, evening and weekend hours, as required, to meet deadlines

Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by Insomniac for a visa.
EQUAL EMPLOYMENT OPPORTUNITY
Insomniac strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Insomniac recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Insomniac may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
Hiring Salary Range: $17.00-$20.00 USD
Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the California Salary Transparency in Job Advertisements Law. It is estimated based on what a successful California applicant might be paid. It assumes that the successful candidate will be in California or perform the position from California. Similar positions located outside of California will not necessarily receive the same compensation. Insomniac takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the California Law, a potential new employee's salary history will not be used in compensation decisions.
Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

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