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Tour Director Manager Jobs in Florida (NOW HIRING)

American Cruise Lines

Travel Director

Tampa, FL · On-site

As a Travel Director you are responsible and accountable for all land exploration, transfer ... event management is preferred. * Previous National Parks Tour Guide experience preferred.

Spinnaker Resorts

Tour Desk Agent

Ormond Beach, FL · On-site

$16 - $18/hr

WHO WE ARE Spinnaker Resorts develops, markets and provides property management for 12 resorts that ... Weekly Pay and Direct Deposit * Health Insurance (Medical/Vision/Dental) * Company-Paid Life ...

American Cruise Lines

Travel Director

Tampa, FL · On-site

As a Travel Director you are responsible and accountable for all land exploration, transfer ... event management is preferred. * Previous National Parks Tour Guide experience preferred.

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Tour Director Manager information

What is a tour director manager?

Tour Director Managers are professionals responsible for overseeing the planning, coordination, and execution of group tours. They manage tour directors and guides, handle logistics, ensure customer satisfaction, and resolve any issues that arise during tours. Their role involves liaising with travel agencies, vendors, and clients to create seamless travel experiences. Tour Director Managers often have extensive travel industry experience and strong organizational and leadership skills.

What are the key skills and qualifications needed to thrive as a tour director manager, and why are they important?

To thrive as a Tour Director Manager, you need strong organizational abilities, in-depth destination knowledge, and experience in the travel or tourism industry, often supported by a relevant degree or certification in tourism management. Familiarity with itinerary planning software, booking systems, and travel management platforms is typically required. Excellent communication, problem-solving, and leadership skills help create seamless experiences for both clients and team members. These skills ensure tours run smoothly, client satisfaction is maximized, and unexpected challenges are managed effectively.

What are some common challenges a tour director manager faces when coordinating group tours, and how can they be addressed?

Tour Director Managers often encounter challenges such as last-minute itinerary changes, managing diverse group dynamics, and ensuring smooth communication between vendors, guides, and travelers. To address these, strong organizational skills and flexibility are essential, along with establishing clear protocols for unexpected events. Building strong relationships with suppliers and maintaining open communication with the team helps ensure quick problem-solving and an enjoyable experience for guests.

What is the difference between Tour Director Manager vs Tour Coordinator?

AspectTour Director ManagerTour Coordinator
CredentialsRelevant certifications, experience in tour planningSimilar certifications, entry-level experience
Work EnvironmentOversees multiple tours, manages staffAssists in tour logistics, supports tour staff
Employer & Industry UsageTravel companies, tour operatorsTravel agencies, event planning firms

The Tour Director Manager typically oversees multiple tours and manages staff, requiring more experience and certifications. The Tour Coordinator supports tour operations, focusing on logistics and assisting the team. Both roles are essential in the travel industry but differ in scope and responsibilities.

What are popular job titles related to Tour Director Manager jobs in Florida?

For Tour Director Manager jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Tour Director Manager jobs in Florida look for?

The top searched job categories for Tour Director Manager jobs in Florida are:

What cities in Florida are hiring for Tour Director Manager jobs?

Cities in Florida with the most Tour Director Manager job openings:

Tour Director Manager jobs near you

Evening Tour Lead Conductor

Historic Tours of America

Saint Augustine, FL • On-site

$25/hr

Full-time

Medical, Retirement, PTO

Posted 6 days ago

Job description

Old Town Trolley tours of St. Augustine voted BEST EMPLOYER!

Named one of the Top 3 Employers and Best Leadership in St. Augustine. Proud winner of the Chamber Member of the Year and Florida’s First Coast Tourism Impact Award. Join the team everyone's talking about!

Have fun as you bring to life the ghoulish past of our premier frightseeing Ghosts & Gravestones tour!

Share the eerie side of our region's history and entertain guests by taking them on a journey back in time by touring the most haunted places in the city! Supervise others while ensuring the operation runs smoothly!

Expand your performance repertoire as an actor and historical interpreter at the Ghosts & Gravestones tour ®

Position Summary

The Ghosts and Gravestones Lead Conductor ensures out guests feel welcomed and glad they have chosen our company to entertain them! They assist in historical research, theatrical direction, must have creativity to write and improve scripts and tour presentations, and help with costuming and prop acquisition. This position requires a good sense of responsibility to lead and manage others with the ability to motivate the team and promote a harmonious workplace.

Employee Benefits:

  • Competitive pay and paid training: $25 per hour
  • All FT Employees are eligible for 2 weeks of paid vacation time as well as company sponsored health and wellness plans
  • All FT, PT and Seasonal employees are eligible for: paid sick time, 401K plan with company matching*, fun and upbeat work environment with various award and recognition celebrations throughout the year, First Stop Health - 24 hr. access to doctor by phone or computer for employee and their dependents (Employer pays 100%), discounts in retail stores and free admission to all company attractions

Operating tours, attractions and retail in Boston, Charleston, Key West, Nashville, San Diego, San Antonio, St. Augustine, Savannah and Washington, DC since 1980!

Start your new Career With Us Today!

*Eligibility requirements may apply


Requirements:

Essential Functions

  • Assist with researching and creating route changes in the nightly tour
  • Communicating with managers of other departments (Sales, HR, Safety, etc) to ensure proper tour scheduling
  • Assist the Manager in supervising employees, aiding in scheduling, staff assignments, hiring, training, and yearly reviews.
  • Ensure the staff maintains order when guiding crowds through the interior of venues.
  • Address and resolve customer issues
  • Aid employees in the development of historical characters and approve all costumes, props, and dialects used to ensure historical accuracy and quality within company standards.
  • When Necessary, must be able to perform as a Ghost Host or as a Ghost Tour Driver

Required Knowledge, Skills, and Abilities

  • Ability to motivate, develop, and direct people as they work
  • Ability to read, write, and speak clear English in order to communicate with co-workers and the general public
  • Ability to identify, gather and analyze information, exhibit sounds and accurate judgement, and make timely decisions
  • Ability to memorize the scripted story and stage direction, and work safely while wearing a themed costume
  • Must pass pre-employment MVR/background check and substance abuse testing
  • Valid DOT physical required

Qualifications 

  • Demonstrated experience in acting, stagecraft, set design, directing and creative writing are required. 
  • Interest in history is helpful. 
  • Valid Florida Class C or higher CDL with passenger endorsement. (Will train to acquire a CDL. Must obtain a CDL in the first month of employment.) 
  • Acceptable driving record for past three years. 

Successful candidates must undergo a drug test and a background search