ZipRecruiter

Log In

1

Touchtunes Jobs (NOW HIRING)

TouchTunes

Supplier Development Engineer

Loves Park, IL · On-site

$75K - $90K/yr

At TouchTunes, your work matters, the Supplier Development Engineer is the technical bridge between Supply Chain, Quality, Manufacturing Engineering, and suppliers. This role is intended to close a ...

TouchTunes

Senior Manager, Data Analytics

New York, NY · On-site

$130K - $150K/yr

At TouchTunes, your work matters, this role goes beyond reporting: it owns the measurement of our consumer marketing and loyalty programs and turns that measurement into clear, actionable insight ...

octavegroup

Credit & Collections Specialist

Schaumburg, IL · Hybrid

$18.25 - $24.50/hr

At TouchTunes, you won't be working for an ordinary company. Our technology powers entertainment experiences in venues across North America --and your work will help support the customers and ...

octavegroup

Credit & Collections Specialist

Schaumburg, IL · Hybrid

$18.25 - $24.50/hr

At TouchTunes, you won't be working for an ordinary company. Our technology powers entertainment experiences in venues across North America --and your work will help support the customers and ...

TouchTunes

Manager, Payroll and HR Operations

New York, NY · On-site

$110K - $130K/yr

At TouchTunes, your work matters, The Payroll Manager is the Global payroll lead, accountable for payroll across three countries of US, Canada (Quebec) and the UK. The position is responsible for the ...

next page

Showing results 1-20

All JobsTechnology JobsTouchtunes Jobs

Touchtunes information

What is a Touchtunes?

A Touchtunes job typically involves working for TouchTunes, a company that provides digital jukeboxes and entertainment systems for bars, restaurants, and other venues. Roles can include sales, technical support, field service, software development, and account management. Employees help maintain and install jukeboxes, assist customers, and support the music and entertainment technology used in various venues. Working at TouchTunes often requires strong customer service skills, technical knowledge, and a passion for music and entertainment technology.

What are the key skills and qualifications needed to thrive as a Touchtunes field service technician?

To thrive as a TouchTunes Field Service Technician, you need strong technical troubleshooting skills, experience with electronics or audio-visual equipment, and often a background in IT or field service roles. Familiarity with diagnostic tools, mobile device applications, and remote monitoring systems is typically required, and certifications in electronics or networking can be advantageous. Excellent communication, customer service, and time management skills help technicians interact with clients and resolve issues efficiently. These skills ensure quick, effective service that maintains customer satisfaction and the reliable operation of TouchTunes jukebox systems.

What are some common challenges faced by Touchtunes field technicians, and how can they be overcome?

Touchtunes Field Technicians often encounter challenges such as troubleshooting complex jukebox hardware issues, managing a large service area, and balancing multiple service calls efficiently. Staying up-to-date with the latest product updates and maintaining clear communication with both customers and the central support team are key strategies for overcoming these challenges. Additionally, strong organizational skills and proactive problem-solving help technicians deliver timely and effective service. Collaborating with team members and sharing knowledge can also lead to quicker resolutions and a more supportive work environment.

What is the difference between Touchtunes vs DJ?

AspectTouchtunesDJ
CredentialsNone required, but knowledge of music and equipment helpfulMusic knowledge, sometimes certifications in sound engineering
Work EnvironmentPublic venues like bars, restaurants, and entertainment locationsEvents, clubs, radio stations, or private parties
Industry UsageMusic and entertainment industry, digital jukebox servicesMusic performance, entertainment, live events
Common Search/ComparisonYesYes

While Touchtunes primarily involves managing digital jukebox systems in public venues, DJs focus on live music performances and entertainment at events. Both roles require a good understanding of music, but DJs often need additional skills in mixing and sound equipment. The choice depends on whether you prefer working with digital music systems or performing live for audiences.

What cities are hiring for Touchtunes jobs?

Cities with the most Touchtunes job openings:

What states have the most Touchtunes jobs?

States with the most job openings for Touchtunes jobs include:

What job categories do people searching Touchtunes jobs look for?

The top searched job categories for Touchtunes jobs are:

Touchtunes jobs near you
Infographic showing various Touchtunes job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 27% Physical, 18% Hybrid, and 55% Remote job distribution.

Credit & Collections Specialist

TouchTunes

Schaumburg, IL • On-site

$52K - $60K/yr

Full-time

Medical, Life, Retirement

Re-posted 20 days ago

Job description

Collections Specialist
Location: Schaumburg, IL | Hybrid - up to 50% remote
Your mission at TouchTunes
TouchTunes is looking for a Collections Specialist to join our Accounts Receivable team. You'll own a portfolio of customer accounts and work directly with our customers and internal teams to resolve billing questions, reconcile accounts, and keep payments moving.
This is a great opportunity for someone who enjoys digging into the details, figuring out what happened, and working with people to find a solution. You'll have the independence to manage your accounts while being part of a collaborative Finance team that's ready to jump in and help.
At TouchTunes, you won't be working for an ordinary company. Our technology powers entertainment experiences in venues across North America -and your work will help support the customers and operators who bring those experiences to life.
What you'll do
You'll take ownership of an assigned customer portfolio and become a trusted point of contact for both customers and internal partners. On a typical day, you might:
  • Manage customer accounts within assigned territories and proactively resolve outstanding balances or discrepancies
  • Connect with customers by phone and email regarding current and past-due balances
  • Research billing questions, discrepancies, and disputes and work with the appropriate teams to resolve them
  • Review aging reports and identify accounts that need attention
  • Reconcile customer accounts and payments
  • Partner with customers to develop payment arrangements and resolve collection issues
  • Build strong working relationships with customers, operators, and internal teams
  • Prepare credit memos and process customer credits and refunds
  • Maintain credit card information and documentation for Accounts Receivable processing
  • Prepare weekly operator debits
  • Pitch in on additional Accounts Receivable projects and priorities as needed

What you'll bring
You don't need to check every box to make an impact here. We're looking for someone who is curious, dependable, comfortable working with customers, and motivated to solve problems.
  • High school diploma or equivalent
  • 2+ years of relevant business, accounts receivable, collections, or customer account experience
  • Experience working with an ERP or similar business system and using reporting functionality
  • Proficiency with Microsoft Office, particularly Excel
  • Strong written and verbal communication skills
  • A customer-first mindset and the ability to navigate challenging conversations professionally
  • Strong problem-solving skills and attention to detail
  • Ability to manage your work independently while collaborating effectively with a team
  • Comfort shifting priorities and moving between different types of tasks throughout the day
  • A commitment to demonstrating TouchTunes' core values and behaviors

Why you'll love working at TouchTunes
At TouchTunes, your work matters. We're the world's largest in-venue interactive music and entertainment platform, helping create moments of connection and fun every day.
You know that moment when someone across the bar puts your favorite song on the jukebox? That's us.
But we're much more than jukeboxes. We're evolving our mobile experience, expanding our entertainment portfolio, and operating nearly 100,000 connected devices across North America and Europe. It's an exciting time to join a company that combines technology, entertainment, and real-world experiences.
We foster open communication and collaboration at every level. Our leaders are approachable, different perspectives are valued, and people are empowered to take ownership, learn, and grow.
Our perks and benefits
Hybrid flexibility: Enjoy a hybrid schedule with up to 50% work-from-home time, plus the opportunity to work from anywhere in the world for up to two months per year.
Financial wellness: Annual performance bonus, long-term company bonus, 401(k) matching, and life insurance.
Comprehensive benefits: Competitive health insurance and disability coverage, a Lifestyle Spending Account, access to telemedicine, and an unlimited sick days policy.
Professional development: Keep growing through hands-on learning, an e-learning platform, tuition reimbursement, and peer mentorship.
An accessible workplace: We're committed to creating an inclusive environment designed to accommodate people with disabilities.
Work requirements
  • Ability to analyze information, identify patterns, and apply sound reasoning to resolve account issues
  • Ability to clearly understand and communicate written and verbal information
  • Ability to perform primarily sedentary work, frequently using a computer (requiring visual acuity and fine motor skills) and telephone (talking/hearing)
  • Must be authorized to work in the United States

TouchTunes is a proud ally of QueerTech and DiversityJobs.
TouchTunes is an Equal Employment Opportunity / Affirmative Action employer. TouchTunes provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation.

Apply