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Touchstone Communications Jobs (NOW HIRING)

Touchstone Communities

Treatment Nurse

Killeen, TX · On-site

$20K/mo

Excellent communication and relationship‑building skills * A compassionate spirit and desire to Make Lives Better every day Why You'll Love Being Part of Touchstone We offer more than a job -- we ...

Touchstone Communities

Treatment Nurse

San Antonio, TX

$20K/mo

Excellent communication and relationship‑building skills * A compassionate spirit and desire to Make Lives Better every day Why You'll Love Being Part of Touchstone We offer more than a job -- we ...

Touchstone Communities

Treatment Nurse

San Antonio, TX · On-site

$20K/mo

Excellent communication and relationship-building skills * A compassionate spirit and desire to Make Lives Better every day Why You'll Love Being Part of Touchstone We offer more than a job - we ...

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Touchstone Communications information

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$11

$29

$52

How much do touchstone communications jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for touchstone communications in the United States is $29.82, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $34.86 per hour, depending on experience, location, and employer.

What are some common challenges faced by employees at Touchstone Communications, and how can they be overcome?

Employees at Touchstone Communications often work in fast-paced call center environments, where meeting sales targets and maintaining quality customer interactions can be challenging. Navigating high call volumes, handling difficult customers, and adapting to changing scripts or campaigns require strong communication and resilience. Success often comes from effective time management, continuous training, and seeking feedback from supervisors and peers. The company typically supports employees with regular coaching and team-building activities to help overcome these challenges.

What is the difference between Touchstone Communications vs Customer Service Representative?

AspectTouchstone CommunicationsCustomer Service Representative
CredentialsTypically requires communication or marketing certificationsHigh school diploma or equivalent; some roles prefer customer service training
Work EnvironmentOffice settings, call centers, or remoteCall centers, retail, or office environments
Industry UsageTelecommunications, marketing, and customer engagement firmsRetail, telecom, banking, and service industries
Job FocusManaging client communications, campaigns, and brand messagingHandling customer inquiries, resolving issues, and providing product info

While both roles involve communication skills, Touchstone Communications often focuses on client engagement and marketing campaigns, requiring specific certifications. Customer Service Representatives primarily handle direct customer interactions, often with minimal certifications. The work environments overlap but differ in focus and industry application.

What are the key skills and qualifications needed to thrive as a Customer Service Representative at Touchstone Communications, and why are they important?

To thrive as a Customer Service Representative at Touchstone Communications, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and Microsoft Office is often required. Patience, active listening, and a positive attitude are vital soft skills for building rapport with customers and handling challenging situations. These skills and qualities are crucial for delivering excellent customer service, ensuring client satisfaction, and supporting overall business success.

What is Touchstone Communications and what do they do?

Touchstone Communications is a business process outsourcing (BPO) company that provides customer support, telemarketing, and other contact center services to clients primarily in the United States, United Kingdom, and Australia. They specialize in voice-based services such as inbound and outbound call handling, lead generation, and customer service. The company employs professionals who assist businesses in enhancing their customer interactions, improving sales, and reducing operational costs by handling back-office and customer engagement processes.
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Touchstone Communications jobs near you
Touchstone Investments' Global Market Strategist

Touchstone Investments' Global Market Strategist

Western & Southern Financial Group

Cincinnati, OH

$118K - $153K/yr

Full-time

Posted 25 days ago

Western & Southern Financial Group rating

8.9

Company rating: 8.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

46th of 260 rated insurance

Job description

The Global Market Strategist is responsible for developing and recommending investment strategies to achieve particular investor objectives and desired outcomes. This individual will develop written content used by Touchstone sales professionals and Touchstone's clients to effectively convey investment information and strategies. The position also serves as Touchstone spokesperson regarding timely investment themes and strategies which are facilitated by Touchstone's spectrum of comingled investment solutions.


What you will do:

  • Authors content (e.g., “white papers,” proof statements) supportive of positioning Touchstone and its Funds.
  • Develops periodic review of asset classes and performance of Touchstone funds within those classes.
  • Analyzes investment scenarios and determines optimal portfolio structure to achieve desired outcome characteristics (e.g., yield, return, risk).
  • Produces research and strategy (e.g., asset allocation) related to timely investment themes and how Touchstone funds provide solutions for such themes.
  • Provides timely insights regarding market events or economic releases.
  • Presents at due diligence events, sales events and client events regarding markets, asset classes, themes and Touchstone funds.
  • Supports institutional and retail messaging and sales efforts.
  • Collaborates with sub-advisors and third-party resources to leverage content development.
  • Performs other duties as assigned.
  • Complies with all policies and standards.

  • Bachelor's Degree - Required
  • MBA a plus. - Preferred
  • A minimum of 10 years' relevant investment experience preferably as an Investment Strategist or Portfolio Manager. - Required
  • Proven experience authoring investment content. - Required
  • Chartered Financial Analyst (“CFA”) charterholder strongly preferred. 
  • Demonstrated strong investment management acumen and analytical skills- preferred
  • Demonstrated excellent written communication skills. required
  • Demonstrated solid interpersonal skills and experience in public speaking; experience working with broadcast and/or print media preferred. 
  • Proven to be adept at utilizing investment information systems (e.g., Bloomberg, FactSet, Morningstar Direct, Zephyr Analytics). 
  • Strong PC and Microsoft Office suite usage. 
  • Solid experience with investment information systems and attribution software. 

Work Setting/Position Demands:

  • Works in an office setting and remains in a stationary position for long periods of time while working at a desk, on a computer or with other standard office equipment, or while in meetings.
  • Requires the ability to verbally communicate and exchange accurate information to customers and associates on a regular basis.
  • Requires visual acuity to read and interpret a variety of correspondence, procedures, reports and forms via paper and electronic documents, visual inspection involving small defects; small parts, and/or operation of machinery (including inspection); using measurement devices continuously. Visual acuity is required to determine accuracy, neatness, and thoroughness of work assigned.
  • Requires the ability to prepare written correspondence, reports and forms using prescribed formats and conforming to rules of punctuation, grammar, diction, and style on a regular basis.
  • Requires the ability to apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions

Travel Requirements:

  • up to 30%

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