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Touchstone Communications Jobs (NOW HIRING)

Touchstone Communities

Treatment Nurse

San Antonio, TX · On-site

$20K/mo

Excellent communication and relationship-building skills * A compassionate spirit and desire to Make Lives Better every day Why You'll Love Being Part of Touchstone We offer more than a job - we ...

Touchstone Communities

Treatment Nurse

San Antonio, TX · On-site

$20K/mo

Excellent communication and relationship‑building skills * A compassionate spirit and desire to Make Lives Better every day Why You'll Love Being Part of Touchstone We offer more than a job -- we ...

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$52

How much do touchstone communications jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for touchstone communications in the United States is $29.82, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $34.86 per hour, depending on experience, location, and employer.

What are some common challenges faced by employees at Touchstone Communications, and how can they be overcome?

Employees at Touchstone Communications often work in fast-paced call center environments, where meeting sales targets and maintaining quality customer interactions can be challenging. Navigating high call volumes, handling difficult customers, and adapting to changing scripts or campaigns require strong communication and resilience. Success often comes from effective time management, continuous training, and seeking feedback from supervisors and peers. The company typically supports employees with regular coaching and team-building activities to help overcome these challenges.

What is the difference between Touchstone Communications vs Customer Service Representative?

AspectTouchstone CommunicationsCustomer Service Representative
CredentialsTypically requires communication or marketing certificationsHigh school diploma or equivalent; some roles prefer customer service training
Work EnvironmentOffice settings, call centers, or remoteCall centers, retail, or office environments
Industry UsageTelecommunications, marketing, and customer engagement firmsRetail, telecom, banking, and service industries
Job FocusManaging client communications, campaigns, and brand messagingHandling customer inquiries, resolving issues, and providing product info

While both roles involve communication skills, Touchstone Communications often focuses on client engagement and marketing campaigns, requiring specific certifications. Customer Service Representatives primarily handle direct customer interactions, often with minimal certifications. The work environments overlap but differ in focus and industry application.

What are the key skills and qualifications needed to thrive as a Customer Service Representative at Touchstone Communications, and why are they important?

To thrive as a Customer Service Representative at Touchstone Communications, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and Microsoft Office is often required. Patience, active listening, and a positive attitude are vital soft skills for building rapport with customers and handling challenging situations. These skills and qualities are crucial for delivering excellent customer service, ensuring client satisfaction, and supporting overall business success.

What is Touchstone Communications and what do they do?

Touchstone Communications is a business process outsourcing (BPO) company that provides customer support, telemarketing, and other contact center services to clients primarily in the United States, United Kingdom, and Australia. They specialize in voice-based services such as inbound and outbound call handling, lead generation, and customer service. The company employs professionals who assist businesses in enhancing their customer interactions, improving sales, and reducing operational costs by handling back-office and customer engagement processes.
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What cities are hiring for Touchstone Communications jobs? Cities with the most Touchstone Communications job openings:
What are the most commonly searched types of Touchstone Communications jobs? The most popular types of Touchstone Communications jobs are:
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Touchstone Communications jobs near you
Infographic showing various Touchstone Communications job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 87% Full Time, 9% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $62,027 per year, or $29.8 per hour.

Lead Team Touchstone Coach - Sacramento

Touchstone Climbing

Sacramento, CA • On-site

$23/hr

Part-time

Medical, PTO

Posted 8 days ago

Job description

Touchstone Climbing owns and operates 18 climbing gyms across California. But we're more than gyms - We're a community.
In addition to competitive pay, outstanding benefits, free gym membership, and other perks, joining our team connects you with all we have going on in our dynamic community.
About the Role
Job Summary: The Lead Team Coach is responsible for developing and coaching a competitive youth climbing team, with a focus on achieving national-level success. This role involves creating training programs, ensuring climber safety, and fostering a supportive team environment.
Key Responsibilities:
  • Coaching and Training:
    • Lead team practices and prepare climbers for competitions.
    • Develop and implement training plans that promote skill development and personal growth.
    • Provide constructive feedback and support to help climbers improve.
  • Program Coordination:
    • Collaborate with other coaches to ensure consistency and quality across all team levels.
    • Assist with tryouts, team selection, and advancing climbers through the program.
  • Safety and Supervision:
    • Oversee climber safety during practices, ensuring all belaying and spotting meets standards.
    • Ensure training impacts gym members and equipment appropriately.
  • Parent and Team Communication:
    • Communicate with parents about schedules, competitions, and updates.
    • Provide timely feedback on individual and team performance.
  • Administration:
    • Manage team registrations, attendance, and USAC affiliations.
    • Work with gym management on program logistics and facility coordination.

Qualifications:
  • Experience in youth coaching, ideally in climbing or a related sport.
  • Strong communication skills and a passion for youth development.
  • USAC coaching certification preferred (or willingness to obtain).
  • Demonstrated experience in coaching youth in climbing or a related athletic discipline.
  • Strong communication and teaching skills, with a passion for working with children.
  • USAC coaching certification (or ability to obtain).

Physical Requirements:
  • Proficiency in belaying and teaching physical training exercises with an emphasis on safety and proper technique.
  • Ability to stand, belay, spot climbers, and perform various physical activities for extended periods.
  • Capacity to provide hands-on support to climbers of all ages, adapting to individual needs and abilities.

Compensation
Starting Pay is $23.00/hour. Lead Team Coach individual compensation decisions are based on a variety of factors, including but not limited to; facility location and type, membership volume, experience, and job/position tenure.
At Touchstone, we value our employees and offer the following benefits for part time employees:
  • Medical FSA - All employees are eligible to make Pre-tax contributions to a Flexible Spending Account for medical expenses
  • Paid Time Off - Vacation and sick leave provided
  • Free Gym Membership - Access to all Touchstone facilities
  • Pro Deals & Staff Discounts - Discounts on gear purchased at our gyms and industry pro deals
  • Flexible Work Schedule - Supporting work-life balance

We believe in fostering a supportive and rewarding work environment where our employees can thrive.
If this sounds like something you'd love to do, we want to hear from you! Click Apply now to submit your application!
Location:
Sacramento Pipeworks
116 N 16th St,
Sacramento, CA 95814
Apply now

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