1

Total Triage Jobs (NOW HIRING)

Works closely with triage team and endocrine staff to provide high quality, efficient care to ... Participates in total quality management to positively affect patient and system outcomes to ...

This position includes a combination of face-to-face patient care and triage, great variety ... For more information about Total Rewards, visit . Sanford is an EEO/AA Employer M/F/Disability/Vet.

Licensure required for these states (NV, CA, and AK) Benefits Parallon, offers a total rewards ... our Telephone Triage Registered Nurse opening. We promptly review all applications. Highly ...

next page

Showing results 1-20

Total Triage information

See salary details

$13

$31

$51

How much do total triage jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for total triage in the United States is $31.60, according to ZipRecruiter salary data. Most workers in this role earn between $24.52 and $36.06 per hour, depending on experience, location, and employer.

What is total triage?

Total Triage is a healthcare approach where all patient requests, whether via phone, online, or in-person, are assessed (triaged) before any appointments are booked. This system allows healthcare professionals to prioritize urgent cases, direct patients to the most appropriate care, and improve overall efficiency. Total Triage is commonly used in general practice settings to ensure that patients receive the right care at the right time. It also helps manage demand and reduces unnecessary face-to-face appointments by utilizing digital consultations and telephone advice when appropriate.

What skills and qualifications are needed for total triage?

To excel as a Total Triage professional, you need a strong background in clinical assessment, decision-making, and knowledge of medical protocols, often supported by relevant healthcare qualifications such as nursing or medical degrees. Familiarity with telephone triage systems, electronic health records (EHRs), and clinical decision support tools is typically required. Excellent communication, active listening, and problem-solving skills help ensure accurate patient evaluation and prioritization. These skills are crucial for delivering timely, safe, and effective care by appropriately directing patients within healthcare pathways.

What challenges do total triage professionals face and how can they be addressed?

Professionals in a Total Triage role often encounter challenges such as managing high volumes of patient inquiries, prioritizing cases accurately, and ensuring effective communication with both patients and clinical staff. To address these challenges, it's important to develop strong organizational skills, become proficient in using triage protocols and digital tools, and maintain clear, empathetic communication. Regular training, teamwork, and feedback sessions can also help improve efficiency and reduce stress, making it easier to provide timely and appropriate care recommendations.

What is the difference between Total Triage vs Medical Assistant?

AspectTotal TriageMedical Assistant
CertificationsOften requires nursing or paramedic certificationsCertified Medical Assistant (CMA) or Registered Medical Assistant (RMA)
Work EnvironmentPrimarily in urgent care, emergency, or triage settingsClinics, outpatient facilities, and doctor offices
Job ResponsibilitiesAssessing patient urgency, initial evaluation, directing careTaking vital signs, preparing patients, assisting with procedures

While both roles involve patient interaction, Total Triage focuses on assessing patient urgency and directing care, often requiring advanced certifications. Medical Assistants handle routine clinical tasks in outpatient settings. Understanding these differences helps in choosing the right career path or job search focus.

More about Total Triage jobs

What cities are hiring for Total Triage jobs?

Cities with the most Total Triage job openings:

What states have the most Total Triage jobs?

States with the most job openings for Total Triage jobs include:

Infographic showing various Total Triage job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 4% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $65,733 per year, or $31.6 per hour.

Neurology Triage Nurse

University of Utah

Salt Lake City, UT • On-site

$25K/mo

Other

Retirement

Re-posted 12 days ago


University Of Utah rating

7.2

Company rating: 7.2 out of 10

Based on 159 frontline employees who took The Breakroom Quiz

386th of 620 rated colleges and universities


Job description

Details

Open Date 07/08/2026

Requisition Number PRN45593B

Job Title PS Clinical Nurse

Working Title Neurology Triage Nurse

Career Progression Track UGR

Track Level

FLSA Code Nonexempt

Patient Sensitive Job Code? Yes

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

Monday through Friday, 8 hours per day with availability from 7:00 am – 5:30 pm. Opportunities for a compressed 4-day, 10-hour schedule may be available after completing initial training periods, depending on operational needs and supervisor approval. Opportunities for a hybrid telework schedule may be considered after the initial training period, provided the arrangement is supported by operational needs and individual performance. Telework arrangements are not guaranteed and may be modified or discontinued at any time based on business requirements or performance. Employees approved for hybrid telework must provide their own private workspace, secure internet connection, and demonstrate the ability to work independently.

VP Area U of U Health - Academics

Department 00848 - Pediatric Administration

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range $32.14 - $38.31

Close Date 10/08/2026

Priority Review Date (Note - Posting may close at any time)

Job Summary

Job Summary

The Division of Pediatric Neurology at the University of Utah School of Medicine is seeking a Clinical Nurse to function as a member of the neurology triage team. This position is responsible for delivering professional nursing care to patients via phone or patient portal. The Clinical Nurse will utilize strong organizational and leadership skills to assess patient status; implements clinical nursing interventions to modify symptoms; develops, implements and evaluates patient care plans to enhance and improve outcomes and ensure a safe and therapeutic environment.

The Department of Pediatrics is the second largest department in the University of Utah School of Medicine and one of the largest pediatric departments in the country. We are committed to improving the lives of children through excellence in advocacy, education, research, and clinical care. For more information about the Department of Pediatrics, please visit:http://medicine.utah.edu/pediatrics/. Mutual respect and appreciation are highly valued in the department.

The University of Utah offers a comprehensive benefits package including:

  • Excellenthealth care coverageat affordable rates (see theSummary Comparisonfor more information)

  • 14.2% retirement contributions

  • Generouspaid leave time

  • 11 paid Holidaysper year

  • 50% tuition reductionfor employees, spouses, and dependent children

  • Flex spending accounts

  • University providedbasic employee life insurancecoverage equal to a salary of up to $25,000

  • Variety of electiveinsurance coverage, including life insurance, short and long-term disability, accidental death & dismemberment, accident, critical illness, hospital indemnity, and pet.

  • Free transiton most UTA services

  • Employee discounts on a variety of products and services, including cell phones & plans, entertainment, health and fitness, restaurants, retail, and travel

  • Professional development opportunities

Additional benefits information is available athttps://benefits.utah.edu/.

Responsibilities

Essential Functions

  1. Performs phone management with patients’ parents, chart review, care coordination, triage, and problem management.

  2. Discusses patient and family concerns over the phone and/or via the electronic health record.

  3. Provides patient/family education surrounding common neurological conditions.

  4. Communicates adjustments in treatment plan to families.

  5. Formulates care plans for specific patients and documents the nursing process in patient’s record.

  6. Evaluates patient response to interventions and modifies plan of care as needed to achieve health care goals. Communicates adjustments or changes in treatment plans to patient/family.

  7. Develops and participates in educating patients and their families about care programs.

  8. Communicates lab & other test results to families.

  9. Provides medication refills.

  10. Assists providers and staff with patient-related paperwork such as letters of medical necessity, DMV forms, school care plans, and preauthorization.

  11. Maintains a safe and therapeutic patient care environment.

  12. Works closely with triage team to provide high quality, efficient care to patients and their families.

  13. Keeps current on advances in nursing care by participating in educational programs.

  14. Orients and educates new staff in nursing techniques and departmental procedures.

  15. Utilizes knowledge of medications, procedures, infection control, and safety precaution, and initiates appropriate interventions in crisis situations.

  16. Participates in total quality management to positively affect patient and system outcomes to improve care.

Additional Responsibilities

This nurse is expected to participate in outpatient clinic and will need to be able to :

  1. Meet with each patient and their parents to review any questions they may have regarding their visit.

  2. Educate the patient and their parents regarding any new medications prescribed.

  3. Work with clinic MA’s to keep the clinic running smoothly.

  4. Assist providers.

  5. Triage phone messages received by patients and families seen in clinic.

Comments

The above responsibilities will be shared with other nurses and medical assistants in the Department. Incumbent will be expected to provide high-quality patient care in an organization focused on patient safety, patient and parent satisfaction, and positive patient outcomes; advocates for patients and families to ensure unique needs are met; collaborates with highly skilled team members dedicated to achieving patient goals and providing world class care; actively participates in educational opportunities. Education in patient management is ongoing with the help of division practitioners and support staff.

The staff member must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit. The individual must demonstrate knowledge of the principles of life span growth and development and the ability to assess data regarding the patient’s status and provide care as described in the department’s policies and procedures manual.

Minimum Qualifications

Required

Current RQI Healthcare Provider eCredential through the University of Utah Health RQI system. The eCredential is to be obtained within 30 days of hire.

Current license to practice as a Registered Nurse in the State of Utah, or obtain one within 90 days of hire under the interstate compact if switching residency to State of Utah. Must maintain current Interstate Compact (multi-state) license if residency is not being changed to Utah.

Preferred

Some positions may require additional certifications such as Advanced Cardiac Life Support ( ACLS ), Pediatric Advanced Life Support ( PALS ), or Neonatal Resuscitation Program ( NRP ) within one year of hire.

This position is patient-sensitive and must fulfill all associated requirements. We protect our patients, coworkers and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Disclaimer

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Preferences

Type Benefited Staff

Special Instructions Summary

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.

Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX ( OEO ). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the:University of Utah Non‑Discrimination page.

Online reports may be submitted athttps://oeo.utah.edu

https://publicsafety.utah.edu/safetyreport/This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

As perUniversity of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.


What University Of Utah employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


University of Utah logo

About University of Utah

Sourced by ZipRecruiter

The University of Utah is the state’s flagship institution of higher education, with 18 schools and colleges, more than 100 undergraduate majors and graduate programs, and an enrollment of more than 38,000 students. It is a member of the Association of American Universities—an invitation-only, prestigious group of 71 leading research institutions. The U is advancing a new national model for higher education that delivers societal impact through education, research, health care, and community service, while making social, economic, and cultural contributions that improve lives across Utah and around the world.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Salt Lake City, UT, US