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Tops Friendly Markets Jobs (NOW HIRING)

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Tops Friendly Markets information

What are the key skills and qualifications needed to thrive as an employee at Tops Friendly Markets, and why are they important?

To thrive as an employee at Tops Friendly Markets, you need strong customer service skills, attention to detail, and basic math abilities, with a high school diploma or equivalent often required. Familiarity with point-of-sale (POS) systems, inventory management tools, and food safety protocols is typically expected. Excellent communication, teamwork, and a positive attitude help employees stand out in this customer-focused environment. These skills are essential to ensure efficient store operations, enhance customer satisfaction, and contribute to a positive workplace culture.

What are Tops Friendly Markets?

Tops Friendly Markets is a regional supermarket chain based in the northeastern United States, primarily serving New York, Pennsylvania, and Vermont. The company offers a wide range of grocery items, fresh produce, bakery goods, meat, seafood, and pharmacy services. Tops Friendly Markets is known for its community involvement and customer-focused service. Many locations also feature gas stations and online shopping options for added convenience.

What is the difference between Tops Friendly Markets vs Grocery Clerk?

AspectTops Friendly MarketsGrocery Clerk
Required CredentialsHigh school diploma or equivalent, basic customer service skillsHigh school diploma or equivalent, familiarity with store operations
Work EnvironmentSupermarket setting, fast-paced, customer-focusedSupermarket or retail environment, assisting customers and stocking shelves
Employer & Industry UsageMajor regional grocery chainCommon retail role within grocery stores

Both roles involve working in a supermarket environment, with similar credentials required. A Grocery Clerk typically performs tasks like stocking shelves, assisting customers, and maintaining store cleanliness, similar to positions at Tops Friendly Markets. The main difference is that Tops Friendly Markets is a specific employer, while Grocery Clerk is a general job title found across many grocery chains.

What are some common challenges faced by employees working at Tops Friendly Markets, and how can they be overcome?

Employees at Tops Friendly Markets often face challenges such as balancing fast-paced customer service with stocking and inventory duties, especially during peak hours. Learning to prioritize tasks and communicate effectively with team members can help manage these demands. The company provides training and encourages collaboration, so new hires can rely on experienced colleagues and supervisors for support. Adapting quickly to changing customer needs and being proactive about asking for assistance are key strategies for success in this environment.
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Apply Now! Store Associate #226 Young St

Apply Now! Store Associate #226 Young St

Tops Friendly Markets

Tonawanda, NY

$16/hr

Full-time, Part-time

Posted 6 hours ago


Job description

Pay Rate Starting at: $16.00/ hr Rates of pay are determined by previous experience and labor contract seniority. 

SUMMARY

Tops Markets is accepting applications for current and future part-time openings. A brief description of each department is listed below.  Tops has a history of promoting from within and all full-time positions are posted internally first, so a part-time position could lead to a long career with us if you possess the drive, motivation and desire to help our customers.  
When you complete the application you can list two departments that interest you and/or select “any department” if you are willing to work anywhere in the store. If we have hiring needs and you are selected for an interview, we will contact you by phone, text or e-mail.  Thank you for your interest in employment with Tops Markets.  

ESSENTIAL DUTIES AND RESPONSIBILITIES

Front End – The front end is the final point of contact with our customers. As a cashier or cart clerk, your most important responsibility is to make a positive, friendly and lasting impression on our customers. 
Bakery - You will slice, price, package, and display baked goods and ensure product is stocked, rotated, stored properly. 
Pharmacy - If you have a passion or interest in helping to provide health-related services, a pharmacy technician may be the perfect position.  You will retrieve medications from shelves, count or pour medications, label containers, properly price prescriptions, enter customer data into the computer, keep accurate records, and complete pharmacy related paperwork, as well as maintain security of controlled substances and ensure ordered are placed and supplies are stocked.
Deli/ Carryout Cafe - You will fulfill customer requests for deli and/or prepared foods products (i.e. ready-made meals, packaged salads, pizzas, subs, etc.), slice deli meats/cheeses to order, prepare product for cases, ensure product is properly stored, rotated, and displayed.
General Merchandise -You will ensure that product on the shelves is stocked and ready for customer purchase.  You’ll also help create and maintain product displays throughout the store, and ensure the backroom is organized and product is properly stored. The General Merchandise department includes first aid items, non-food items and rotating seasonal products as well!  
Grocery - You will ensure that product on the shelves is stocked and ready for customer purchase.  You’ll also help create and maintain product displays throughout the store, and ensure the backroom is organized and product is properly stored. 
Meat - You will ensure our meat departments are stocked and product is properly stored, rotated, weighed, labeled, displayed, fulfill customer requests for product from the meat case and help answer their meat questions. We also feature “Real Meat Real Butchers” and if you are a certified meat cutter or apprentice, you would ensure that the best cuts of meat are available to our customers, receive, process, cut, and trim meat products as well as package, tie, wrap, weigh, price and label them to get them ready for our customers to purchase.  
Produce - You will ensure our produce departments are stocked, product is properly stored, rotated, watered as needed, process, wrap, slice, weigh, package product to ensure it’s ready for our customers to purchase, and fulfill customer orders for fruit or vegetable platters, baskets, etc.
Seafood - You will ensure our seafood departments are stocked and product is properly stored, rotated, weighed, labeled, displayed, fulfill customer requests for product from the seafood case and help answer their seafood questions.

MINIMUM QUALIFICATIONS

Must be able to read, write and communicate effectively with customers and fellow associates.  

Our Company does not discriminate against individuals on the basis of race, color, national origin, religion, sex, affection or sexual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws.

Should your hours and availability better fit the needs of another store or desired shift, we may consider your application for another location or shift.