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Tool Representative Jobs in Tennessee (NOW HIRING)

Sales Rep

Knoxville, TN ยท On-site

Our Outside Sales Rep will work directly with the District Sales Manager to formulate both short ... driven CRM tool, ARES. * Being the main point of contact for a current book of business of ...

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Tool Representative information

What is a tool representative?

Tool Representatives are professionals who sell, demonstrate, and provide information about tools and equipment to businesses, contractors, or individuals. They often work for tool manufacturers or distributors, visiting clients to showcase new products, answer technical questions, and help customers select the right tools for their needs. In addition to sales, Tool Representatives may also provide training on tool usage and maintenance, as well as support after the sale. Their role bridges the gap between manufacturers and end-users, ensuring customers have the tools and knowledge required for their work.

What are the key skills and qualifications needed to thrive as a tool representative?

To thrive as a Tool Representative, you need strong product knowledge of tools and equipment, excellent sales skills, and typically a high school diploma or equivalent, with technical training being an advantage. Familiarity with inventory management systems, CRM software, and point-of-sale platforms is often required. Outstanding interpersonal skills, active listening, and problem-solving abilities help build client relationships and address customer needs effectively. These skills ensure that Tool Representatives can accurately recommend products, drive sales, and provide excellent service in a competitive market.

What are some common challenges a tool representative faces when managing customer relationships?

As a Tool Representative, one of the main challenges is maintaining strong relationships with a diverse customer base while balancing sales targets and service quality. Customers often have varying needs and technical questions, so staying knowledgeable about the latest tools and their applications is essential. Additionally, responding quickly to issues such as product defects or delivery delays requires effective communication and problem-solving skills. Building trust through regular follow-up and providing tailored recommendations can help overcome these challenges and lead to long-term customer loyalty.

How do you become a tool representative?

To become a tool representative, candidates typically need a high school diploma or equivalent, along with experience in sales, customer service, or technical fields. Developing knowledge of tools and equipment, obtaining relevant certifications, and building strong communication skills are also important steps in qualifying for the role.

What job categories do people searching Tool Representative jobs in Tennessee look for?

The top searched job categories for Tool Representative jobs in Tennessee are:

Infographic showing various Tool Representative job openings in Tennessee as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 64% Physical, 1% Hybrid, and 35% Remote job distribution.

Tool & Die Maker - Metal Stamping - Pulaski, TN

Pulaski, TN โ€ข On-site

$200K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago


Job description

Come grow with us! We are seeking aย Tool and Die Maker at our facility in Pulaski, TN.ย  Starting wage $27.25 -$33.25!


Your success is our success
โ€ฆย Founded in 1978, North American Stamping Group is a Tier II supplier of components, systems and aftermarket products for the automotive industry with a core business market consisting of seating, ride control, exhaust components, heat shields, noise, vibration and harness (NVH), chassis and structural and window regulators.ย Our sales have grown annually at a compounded rate of 18.0% for the last eight years, tripling our business, making us an industry leader in the manufacturing of stampings and automated assemblies.ย 

GENERAL SUMMARY
ย 

The Tool and Die Maker reports to the Tooling Manager. This position works with the Leaders as a Tool & Die to develop and maintain efficient and reliable tooling processes to the Production Department. Troubleshoot any problems that are presented during production or on the bench.


ESSENTIAL JOB FUNCTIONS

  • Work from tool room schedule to ensure that production tooling and equipment is ready to meet customer requirements
  • Troubleshoot tooling problems at presses
  • Work on production equipment when necessary to maintain production
  • Requisition supplies and spare parts for tool room and dies and keep these areas organized
  • Maintain clean work areas
  • Work with outside tradesman as required
  • Interpret prints for tooling modifications, accuracy, &/or improvements
  • Work with Engineers to create &/or modify prints to reflect changes
  • Perform Preventive maintenance by assignment
  • Willing to accept other additional job duties from next level leader.
  • Work with all employees to continuously improve quality and production
  • Suggest methods of improvement (Continuous Improvement Plan)

SALARY / BENEFITS

  • This position is eligible for Performance Bonus. These bonuses are added to your hourly rate and can be as much as $3/hr.
  • 7.5% Shift Premium if applicable.
  • Employees become eligible for Insurance after 30 days of employment. These insurances include:
    1. Medical, Dental, Vision, Life, Disability, AD&D, Voluntary Accident and Critical Illness
  • Employer Paid Basic Life and A&D โ€“ NASG provides all Full-Time eligible employees with Employer-Paid Life and AD&D insurance in the amount of 1x annual base salary, up to $200,000. This is provided by your employer at no cost to you.
  • 401(k) Program
  • Paid holidays
  • Paid Time Off

MINIMUM QUALIFICATIONS/REQUIREMENTS


Education:

  • High School Diploma or GED
  • Certified Toolmaker or 5 yearsโ€™ experience in Tool and Die field preferred
  • Apprenticeship Program completion preferred

Experience:

  • Three (3) years Tool and Die Maker experience.

Personal/Technical Skills:

  • Demonstrated basic computer skills.
  • Strong verbal and written communication skills in English.
  • Demonstrated reading and comprehension skills.
  • Self-motivated, self-directed and able to make and meet specific goals in the Tooling Department
  • Willing to learn or possess computer skills including, Microsoft Word, Excel, PowerPoint, and CAD
  • Willing to learn simple electronics for sensor program assistance

Training:

  • IATF16949 / ISO14001 / toolmaker baseline training
  • TQPS Continuous Improvement training
  • Mistake Proofing Philosophy, Forklift Certification
  • Overhead Crane Certification

Physical Requirements:


The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


The primary job functions involve the ability to sit and work on a computer and in an office situation for extensive periods of time is required. While performing the duties of this job, the associate is required to talk, see, and hear. The associate must be capable of walking, sitting, and standing for extended periods of time and is able to lift frequently 35pounds and occasionally required to lift, move, and carry up to 75 pounds.ย 


Availability:ย 

  • Must be available for overtime as required.
  • Available for training as required

Travel:

  • Minimal

WORK ENVIRONMENT/CONDITIONS

  • Standard automotive plant environment with moderate noise level.ย 
  • PPE (Personal Protective Equipment) such as safety glasses, steel toe shoes, Kevlar sleeves, hearing protection, etc. may be required in designated engineering, manufacturing, or industrial areas.ย ย Personal attire standards may apply.
  • Involves moderate or occasional presence of some slightly disagreeable conditions, i.e., cold, dust, heat, odor, etc.

DISCLAIMER


This job description is intended to identify the general nature and level of work performed by associates within this classification, as well as certain essential job functions.ย ย It is not intended, and should not be interpreted, as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.ย ย Duties, responsibilities and activities may change at any time with or without notice, based on operational needs.ย ย To qualify for this job, however, an associate must be able to perform its essential functions with or without reasonable accommodation.ย ย Under no circumstances may this job description be construed as altering the at-will nature of the employment relationship between NASG and any associate.


EOE/M/F/D/V