Employees in a tobacco shop are typically responsible for assisting customers with product selection, ensuring compliance with age-restriction laws, processing sales transactions, and maintaining the cleanliness and organization of the retail space. You may also need to manage inventory, restock shelves, and help educate customers about new products and promotions. Depending on the shop's size, you might work independently or alongside a small team. This role often offers opportunities to develop customer service expertise and retail management skills, which can lead to advancement into supervisory or managerial positions over time.