ZipRecruiter

Log In

1

Tier Voip Support Jobs (NOW HIRING)

Fiberwave Technologies

VOIP Technician

Layton, UT · On-site

VoIP Technician Level: Entry-level to Junior Position Summary The VoIP Technician installs ... Provide Tier 1 support by phone, email, chat, or ticketing system * Train end users on phone ...

Fiberwave Technologies

Be Seen First

VOIP Technician

Layton, UT · On-site

$15 - $25/hr

VoIP Technician Level: Entry-level to Junior Position Summary The VoIP Technician installs ... Provide Tier 1 support by phone, email, chat, or ticketing system * Train end users on phone ...

NT Concepts

VOIP Engineer (DC)

Washington, DC · On-site

... Tier 1 support staff to resolve trouble tickets and mitigate end-user issues with VoIP hardware and/or applications. • Perform both oral and written knowledge transfer and training to technical ...

NT Concepts

VOIP Engineer (DC)

Washington, DC · On-site

Collaborate with all aspects of IT organization including Systems Engineers Tier 1 support staff to resolve trouble tickets and mitigate end-user issues with VoIP hardware and/or applications.

Zones

VOIP Technician

Albany, NY · On-site

$24.03 - $26.44/hr

As a VoIP Technician, you will work with Cisco, Avaya and NEC PBXs and peripherals at client ... tier solutions, we're just as committed to supporting our own team. Our team members enjoy a ...

Zones LLC.

VOIP Technician

Albany, NY · On-site

$24.03 - $26.44/hr

As a VoIP Technician, you will work with Cisco, Avaya and NEC PBXs and peripherals at client ... tier solutions, we're just as committed to supporting our own team. Our team members enjoy a ...

Zones LLC.

VOIP Technician

Albany, NY · On-site

$24.03 - $26.44/hr

As a VoIP Technician, you will work with Cisco, Avaya and NEC PBXs and peripherals at client ... tier solutions, we're just as committed to supporting our own team. Our team members enjoy a ...

VetRamp

Network VoIP Engineer

Austin, TX · Hybrid

$100K - $110K/yr

Overview The Network VoIP Engineer will serve as the subject matter expert for enterprise voice and ... Provide Tier II escalation support and mentor peer technical staff * Recommend and implement ...

Vailexa Technology LLC

VoIP Engineer IV

Seattle, WA · On-site

Provide Tier 2 support of internal voice and data communication systems. * Comply with departmental ... Follow VoIP engineering best practices and adhere to existing policies and procedures. * Design ...

Vailexa

VoIP Engineer IV

Seattle, WA · On-site

... VoIP based network and telecommunication equipment, related applications, and associated services ... Provide Tier 2 support of internal voice and data communication systems. * Comply with departmental ...

previous page

Showing results 41-60

All JobsTechnology JobsTelecommunications JobsTelecommunications Technician JobsTier Voip Support Jobs

Tier Voip Support information

See salary details

$14

$26

$44

How much do tier voip support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for tier voip support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are popular job titles related to Tier Voip Support jobs?

For Tier Voip Support jobs, the most frequently searched job titles are:

Infographic showing various Tier Voip Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

VOIP Technician

Layton, UT • On-site

Fiberwave Technologies
Internet and IT • 11 - 50 employees
Learn more about Fiberwave Technologiesexternal

Other

This job post has expired today. Applications are no longer accepted.

Job description

Job Description
Job Description

Job Title: VoIP Technician
Level: Entry-level to Junior


Position Summary

The VoIP Technician installs, configures, and supports Voice over IP phone systems for customers and internal users. This role handles on-site and remote work, including phone setup, basic system programming, troubleshooting, and day-to-day support. The technician works under senior staff while building hands-on experience with IP phones, PBX/hosted platforms, SIP trunks, and related network settings.


Responsibilities

  • Install, configure, and test VoIP phones, ATAs, gateways, and related hardware
  • Perform moves, adds, and changes (MACs) for extensions, users, and devices
  • Assist with new system deployments, cutovers, and go-live testing
  • Configure basic call routing, voicemail, hunt groups, auto attendants, and user features
  • Troubleshoot call quality issues such as dropped calls, one-way audio, echo, jitter, and registration failures
  • Support SIP registration, trunks, DIDs, and basic call-flow problems
  • Check related network issues that affect voice, including cabling, VLANs, PoE, ports, NAT, and firewall settings
  • Provide Tier 1 support by phone, email, chat, or ticketing system
  • Train end users on phone features, apps, and basic system use
  • Document installs, configurations, tickets, and site notes
  • Coordinate with vendors, carriers, and senior engineers on escalations
  • Maintain inventory of phones, adapters, and spare parts
  • Follow change-control, labeling, and customer-site professionalism standards


Required Qualifications

  • High school diploma or equivalent; technical certificate or related coursework preferred
  • 0–2 years of experience in VoIP, telecom, IT support, networking, or low-voltage/cabling work
  • Basic understanding of VoIP concepts, IP phones, and phone system support
  • Familiarity with networking fundamentals: TCP/IP, DHCP, DNS, VLANs, and Wi-Fi
  • Ability to follow installation checklists and written procedures
  • Strong troubleshooting mindset and customer-service skills
  • Clear written and verbal communication
  • Valid driver’s license and ability to travel to customer sites as needed
  • Ability to lift and carry equipment (typically up to 40–50 lbs) and work in office, closet, and ceiling environments

Apply