This is a unique opportunity to start in a Tier 3 production support role and grow into the company ... Partner with engineering, infrastructure, database, and business teams to improve system ...
This is a unique opportunity to start in a Tier 3 production support role and grow into the company ... Partner with engineering, infrastructure, database, and business teams to improve system ...
Senior Network Engineer
Irving, TX · On-site
$99K - $136K/yr
Job Summary We are seeking a Senior Network Engineer to support the installation, configuration ... Tier 3 support, and ensuring highly available, secure, and scalable network environments. This role ...
Senior Network Engineer
Irving, TX · On-site
$99K - $136K/yr
Job Summary We are seeking a Senior Network Engineer to support the installation, configuration ... Tier 3 support, and ensuring highly available, secure, and scalable network environments. This role ...
Provide advanced Tier 3 trouble shooting and support to desktop team. * Project planning :Plan and implement new efforts set forth by leadership. * Updates and Patching : Maintain pathing and ...
Provide advanced Tier 3 trouble shooting and support to desktop team. * Project planning :Plan and implement new efforts set forth by leadership. * Updates and Patching : Maintain pathing and ...
Senior Technical Support Engineer
Plano, TX · On-site +1
$90K - $110K/yr
Prepare high-quality Tier 3 or Engineering escalations that include technical evidence, reproduction steps, logs, environment details, severity, priority, customer impact, suspected root cause, and ...
Senior Technical Support Engineer
Plano, TX · On-site +1
$90K - $110K/yr
Prepare high-quality Tier 3 or Engineering escalations that include technical evidence, reproduction steps, logs, environment details, severity, priority, customer impact, suspected root cause, and ...
Senior Endpoint Engineer (R&D Specialist)
Texas, IL · Hybrid
$94K - $129K/yr
Public Trust (ADP/IT-II) or Tier 3 Investigation (NACLC) The Senior Endpoint Engineer/R&D Specialist is responsible for architecting, developing, and sustaining endpoint management and delivery ...
Senior Endpoint Engineer (R&D Specialist)
Texas, IL · Hybrid
$94K - $129K/yr
Public Trust (ADP/IT-II) or Tier 3 Investigation (NACLC) The Senior Endpoint Engineer/R&D Specialist is responsible for architecting, developing, and sustaining endpoint management and delivery ...
Network Security Analyst 3 - CrowdStrike | Torq SOAR | Threat Hunting | AI/LLM | Remote
Austin, TX · On-site
The ideal candidate will have strong hands-on SOC and Tier 3 investigation experience , along with expertise in CrowdStrike Falcon, Torq SOAR, security automation, detection engineering, and AI ...
Network Security Analyst 3 - CrowdStrike | Torq SOAR | Threat Hunting | AI/LLM | Remote
Austin, TX · On-site
The ideal candidate will have strong hands-on SOC and Tier 3 investigation experience , along with expertise in CrowdStrike Falcon, Torq SOAR, security automation, detection engineering, and AI ...
Senior Endpoint Engineer (R&D Specialist)
San Antonio, TX · On-site
$94K - $129K/yr
Public Trust (ADP/IT-II) or Tier 3 Investigation (NACLC) The Senior Endpoint Engineer/R&D Specialist is responsible for architecting, developing, and sustaining endpoint management and delivery ...
Senior Endpoint Engineer (R&D Specialist)
San Antonio, TX · On-site
$94K - $129K/yr
Public Trust (ADP/IT-II) or Tier 3 Investigation (NACLC) The Senior Endpoint Engineer/R&D Specialist is responsible for architecting, developing, and sustaining endpoint management and delivery ...
Tier 3 - Network Engineering Support - McKinney, TX
Mckinney, TX · On-site
$70K - $100K/yr
Proven hands-on network engineering experience. * Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS). * Solid understanding of the OSI or TCP/IP model. * Hands-on ...
Tier 3 - Network Engineering Support - McKinney, TX
Mckinney, TX · On-site
$70K - $100K/yr
Proven hands-on network engineering experience. * Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS). * Solid understanding of the OSI or TCP/IP model. * Hands-on ...
SW Development/ Automation Engineer
Plano, TX · On-site
$65/hr
Troubleshoot Linux-based applications and Tier 3 production issues. * Perform feature, interoperability, and performance testing. * Collaborate with cross-functional engineering and product teams.
Quick apply
SW Development/ Automation Engineer
Plano, TX · On-site
$65/hr
Troubleshoot Linux-based applications and Tier 3 production issues. * Perform feature, interoperability, and performance testing. * Collaborate with cross-functional engineering and product teams.
Project Controls Analyst I/II
Rhome, TX · On-site
What scales with level is the size and complexity of what you own - from Tier 3 projects with ... Bachelor's degree in construction management, engineering, finance, business, or a related field ...
Project Controls Analyst I/II
Rhome, TX · On-site
What scales with level is the size and complexity of what you own - from Tier 3 projects with ... Bachelor's degree in construction management, engineering, finance, business, or a related field ...
What scales with level is the size and complexity of what you own - from Tier 3 projects with ... Bachelor's degree in construction management, engineering, finance, business, or a related field ...
What scales with level is the size and complexity of what you own - from Tier 3 projects with ... Bachelor's degree in construction management, engineering, finance, business, or a related field ...
The Client is hiring a Field Service Engineer (FSE) to support customers across global deployment ... Demonstrated experience in mission-critical environments, including Tier 3 or Tier 4 data centers ...
The Client is hiring a Field Service Engineer (FSE) to support customers across global deployment ... Demonstrated experience in mission-critical environments, including Tier 3 or Tier 4 data centers ...
COMSEC Technician, Journeyman
San Antonio, TX · On-site
$33K - $43K/yr
Conducting engineering tests and troubleshooting on server validation platforms. * Technical ... Provide Tier 3 support (Tracking SKLs, approving replacements) * Verifying in Tier 1 what each ...
COMSEC Technician, Journeyman
San Antonio, TX · On-site
$33K - $43K/yr
Conducting engineering tests and troubleshooting on server validation platforms. * Technical ... Provide Tier 3 support (Tracking SKLs, approving replacements) * Verifying in Tier 1 what each ...
COMSEC Technician, Journeyman
$33K - $43K/yr
Conducting engineering tests and troubleshooting on server validation platforms. * Technical ... Provide Tier 3 support (Tracking SKLs, approving replacements) * Verifying in Tier 1 what each ...
Quick apply
COMSEC Technician, Journeyman
$33K - $43K/yr
Conducting engineering tests and troubleshooting on server validation platforms. * Technical ... Provide Tier 3 support (Tracking SKLs, approving replacements) * Verifying in Tier 1 what each ...
(J-6 IO Domain) Senior Identity and Endpoint Engineer, Tier-3/4
San Antonio, TX · On-site
$94K - $129K/yr
ASRC Federal is seeking a Senior Identity and Endpoint Engineer, Tier-3/4 to support an upcoming award in San Antonio, TX Location: San Antonio, TX (On-Site) Clearance: U.S. Citizen with active ...
(J-6 IO Domain) Senior Identity and Endpoint Engineer, Tier-3/4
San Antonio, TX · On-site
$94K - $129K/yr
ASRC Federal is seeking a Senior Identity and Endpoint Engineer, Tier-3/4 to support an upcoming award in San Antonio, TX Location: San Antonio, TX (On-Site) Clearance: U.S. Citizen with active ...
The Client is hiring a Field Service Engineer (FSE) to support customers across global deployment ... Demonstrated experience in mission-critical environments, including Tier 3 or Tier 4 data centers ...
Quick apply
The Client is hiring a Field Service Engineer (FSE) to support customers across global deployment ... Demonstrated experience in mission-critical environments, including Tier 3 or Tier 4 data centers ...
Network Engineer 1 -Texas
Laughlin Air Force Base, TX · On-site
$40 - $50/hr
Support Tier 2 and Tier 3 operations, including incident response, change management, and ... Provide engineering input for modernization and cutover activities. * Assist the NOC when on-site ...
Quick apply
Network Engineer 1 -Texas
Laughlin Air Force Base, TX · On-site
$40 - $50/hr
Support Tier 2 and Tier 3 operations, including incident response, change management, and ... Provide engineering input for modernization and cutover activities. * Assist the NOC when on-site ...
Endpoint Engineer (Systems Administrator)
Texas, IL · On-site +1
Public Trust (ADP/IT-II) or Tier 3 Investigation (NACLC) The Endpoint System Admin is responsible ... Engineer and deploy endpoint management solutions (MECM, Intune, etc.) for both virtual and ...
Endpoint Engineer (Systems Administrator)
Texas, IL · On-site +1
Public Trust (ADP/IT-II) or Tier 3 Investigation (NACLC) The Endpoint System Admin is responsible ... Engineer and deploy endpoint management solutions (MECM, Intune, etc.) for both virtual and ...
Network Engineer 1 -Texas
Laughlin Air Force Base, TX · On-site
$40 - $50/hr
Support Tier 2 and Tier 3 operations, including incident response, change management, and ... Provide engineering input for modernization and cutover activities. * Assist the NOC when on-site ...
Quick apply
Network Engineer 1 -Texas
Laughlin Air Force Base, TX · On-site
$40 - $50/hr
Support Tier 2 and Tier 3 operations, including incident response, change management, and ... Provide engineering input for modernization and cutover activities. * Assist the NOC when on-site ...
Public Trust (ADP/IT-II) or Tier 3 Investigation (NACLC) The Endpoint System Admin is responsible ... Engineer and deploy endpoint management solutions (MECM, Intune, etc.) for both virtual and ...
Public Trust (ADP/IT-II) or Tier 3 Investigation (NACLC) The Endpoint System Admin is responsible ... Engineer and deploy endpoint management solutions (MECM, Intune, etc.) for both virtual and ...
Tier Three Engineer information
What is the difference between Tier Three Engineer vs Tier Two Engineer?
| Aspect | Tier Three Engineer | Tier Two Engineer |
|---|---|---|
| Certifications | Advanced certifications (e.g., Cisco CCNP, CompTIA Network+) | Entry to mid-level certifications (e.g., Cisco CCNA, CompTIA A+) |
| Work Environment | Complex troubleshooting, system design, and advanced support | Routine maintenance, basic troubleshooting, and user support |
| Employer & Industry Usage | IT service providers, large enterprises, network infrastructure | Small to medium businesses, internal IT teams |
| Search & Comparison Intent | Understanding advanced support roles, career progression | Basic support roles, entry-level positions |
In summary, a Tier Three Engineer handles more complex issues, requires advanced certifications, and works in larger, more technical environments compared to a Tier Two Engineer, who focuses on routine support and basic troubleshooting.
What is a Tier Three Engineer?
A Tier Three Engineer is a senior technical support professional responsible for resolving complex issues that cannot be handled by lower support levels. They often have advanced knowledge of systems, networks, or software, and may work with specialized tools or certifications to diagnose and fix critical problems. This role typically requires strong problem-solving skills and experience in technical environments.
What are popular job titles related to Tier Three Engineer jobs in Texas?
For Tier Three Engineer jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Tier Three Engineer jobs in Texas look for?
The top searched job categories for Tier Three Engineer jobs in Texas are:
What cities in Texas are hiring for Tier Three Engineer jobs?
Cities in Texas with the most Tier Three Engineer job openings:
Job description
Senior Support Engineer – Snowflake
Location: Plano, TX 75024 (Hybrid)
Employment Type: Full-Time, Direct Hire
Note: No C2C or sponsorship available.
Overview
Talent Groups is seeking a Senior Support Engineer to join an enterprise organization undergoing a major cloud and data platform transformation. This is a unique opportunity to start in a Tier 3 production support role and grow into the company''s first in-house Snowflake Subject Matter Expert (SME).
The hiring manager is looking for someone who is technically strong, eager to learn, and excited to help build a modern data platform. This highly visible role offers significant career growth and the opportunity to work closely with engineering, infrastructure, and business teams while supporting a long-term cloud migration strategy.
Responsibilities
- Provide Tier 3 support for enterprise applications and production systems.
- Troubleshoot complex production issues, perform root cause analysis, and implement long-term solutions.
- Monitor production environments and drive continuous improvements to support processes.
- Support SDLC environments, deployments, and automation.
- Develop and maintain scripts, runbooks, and technical documentation.
- Analyze system performance, logs, and production data to proactively identify issues.
- Partner with engineering, infrastructure, database, and business teams to improve system reliability.
- Support the organization''s cloud migration and growing Snowflake environment.
- Evolve into the primary Snowflake SME, establishing best practices across the enterprise.
Required Qualifications
- 5+ years of enterprise production support or IT operations experience.
- Strong SQL skills and experience with enterprise data warehouse technologies.
- Experience troubleshooting complex production environments.
- Linux/Ubuntu administration and command-line experience.
- Knowledge of TCP/IP, DNS, load balancing, and networking fundamentals.
- Experience with log analysis, monitoring tools, and root cause analysis.
- Strong documentation, communication, and collaboration skills.
Preferred Qualifications
- Snowflake experience (preferred, not required).
- Experience supporting enterprise data warehouse platforms.
- SQL/PLSQL and NoSQL database knowledge.
- Experience with Git and deployment automation tools.
- Java application environments (Apache, Tomcat, JBoss, NGINX).
- ELK Stack (Elasticsearch, Logstash, Kibana).
- Python and PostgreSQL experience.
- Experience supporting cloud migration initiatives.
Talent Groups thanks all applicants for their interest. Only candidates selected for an interview will be contacted.
Talent Groups is an Equal Opportunity Employer.